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Jennifer De Vries, CPT

Session Code E353B September 18, 2013/9:45-10:45am Speaker: Jennifer De Vries eLearning Scoping Questions 1. Stakeholders/Owners and Results Needed a. What is the ultimate objective/goal for this project and its target audience? b. Who are the stakeholders and what will be their involvement?

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Jennifer De Vries, CPT

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  1. SessionCodeE353B September18,2013/9:45-10:45am Speaker:JenniferDeVries eLearningScopingQuestions 1.Stakeholders/OwnersandResultsNeeded a.Whatistheultimateobjective/goalforthisprojectanditstargetaudience? b.Whoarethestakeholdersandwhatwillbetheirinvolvement? c.Whowillbeourprimarypointofcontact(projectowner)fortracking,progressreportsand issueescalation? d.Howwilltheclientwanttomeasuresatisfaction,learningand/orperformance? i.Postcoursesurvey ii.Preand/orPosttesting iii.Completionofcourse,includingquizzes iv.Timetakingthecourse 2.PreviouseLearningProjectsandExpectations a.HasthisgrouporclientdoneaneLearningprojectbefore? i.Ifnot,havetheyseenaneLearningcoursethattheylike?Cantheyshowittoyou? Ifnot,showthemsomeeLearningcoursesandassesswhattheylikeanddislike. ii.Ifso,takealookattheirexistingeLearningcourse(s).Aretheypleasedwiththe result?Whatdotheywanttodothesame/different? b.Ifthey’vedoneeLearningbefore,havetheyestablishedtemplates,andstyleguidesthat theycanprovide? c.Whatdevelopmenttool(s)didtheyusefortheirpreviouseLearningproject? 3.TargetAudienceandCourseDelivery a.Whoisthetargetaudienceforthiscourse? i.Wherearetheylocated? ii.WhatOSandbrowsersdotheyuse? iii.Whatinternetconnectionspeedcanyouassumetheyhave? iv.ArethereanyfirewallsorcorporateITpoliciesthatmaypreventaccesstocertain filetypes? b.DoestheclienthaveaLearningManagementSystem? i.Whichone? ii.IsitSCORMorAICCconformant?OrdoesitusetheExperienceAPI? iii.Havetheyusedittodelivercoursestothetargetaudience? JenniferDeVries,CPT jennifer@bluestreaklearning.com 630-842-1865 Page1

  2. 4.ExistingContent a.Whatexistingcontentdotheyhaveonthistopic?Isitcurrentandrelevant,ordoesitneed work? b.Whatformatisthecontentin?(e.g.PPT,.doc,.pdf,ILT,people’sheads) c.Howsolidisthecontent?Doesitchangefrequently,regularly,oritisrelativelyevergreen? d.Howmuchcontentneedstobecovered?Trytogetafeelforthetargetcourselengthbased onconversationsandwhatexists.Doestheirdesiredcourselengthmakesenseinlightof whatyoucansee? e.WhoaretheSMEsforthistopicandwhatroledoyouwantthemtoplay?Explainthe differentwaysthatyoucanworkwithSMEsandhavethemselectwhatwouldworkbestfor them. 5.CourseDevelopment/Production a.Doestheclienthaveapreferenceforcertainauthoringtools?(e.g.Articulate,Captivate, Lectora,Toolbook,Other)OrdoestheclienthaveaLearningContentManagementSystem thattheywanttouse?(e.g.CourseAvenue,DominKnow,Xyleme,etc.) b.Willtheclientprovidephotos?Videos?Graphics?Doyouneedtouseastocklibraryor createnewmedia? c.Doestheclientwantvoiceover?Ifso,dotheyhaveaparticularvoicethattheyalwaysuse? d.Discusstheprocessthatyouwillusetodevelopthecourseandaskhowmany review/revisioncyclesthey’dlikeateachstage? i.CourseDesignDocument ii.Storyboards iii.AlphaversionofthecourserunningoutsidetheLMS iv.BetaversionofthecourserunninginsidetheLMS e.Willtheybedoingabetatestofthecoursewithsometargetaudiencemembers? JenniferDeVries,CPT jennifer@bluestreaklearning.com 630-842-1865 Page2

  3. eLearningProjectKick-offAgenda Thepremiseoftheprojectkick-offmeetingistogeteveryoneonthesamepagewithregardtothe projectprocess,parameters,timeframes,rolesandresponsibilities. 1.Teamintroductions 2.Goalsfortheproject(stakeholder/projectowner) 3.WorkProcess--Goovertheworkprocessandtimeframesfortheproject,includingthedeliverables andnumberofreview/revisioncycles.Showsampledeliverables,ifappropriate. 4.RolesandResponsibilities--Discussrolesandresponsibilitiesandtimecommitments(including SMEsandProjectOwner).Airanydisagreementsandmakesureeveryoneison-boardandreadyto dotheirpart. 5.ToolsandTemplates--Confirmthetoolsandtemplatesthatwillbeusedfortheproject. 6.Branding/StyleGuidelines--Askforbranding/color/writingstyleguidelines,ifyoudon’talready havethem. 7.VisualsandMediaElements--Discussvisualsforthecourse.Wherewillthephotos,graphics,and anyothermediaelementscomefrom?Getaccesstotheappropriatephotoorvideolibrary,ifthere isone. 8.FileSharingandVersionControl--Discussmethodsforfilesharing.Howdoyoubestexchangefiles andtrackversions?Whatmethodswillthewholeteamuseforthat? 9.ActionItemsandNextSteps--Changetheprojectplan,asneeded,basedonthediscussion.If necessary,askclientcontacttoclarifyroles/responsibilities,getpeopleon-board.Ifclientrolesor otherscopeitemshavechanged,discusscostofchangeswithclientinanappropriatesetting. JenniferDeVries,CPT jennifer@bluestreaklearning.com 630-842-1865 Page3

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