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What Is a Brand, and How Do I Get One?. No. Brands?. Brightly colored cans filled with flavored, carbonated water. No. . Brand?. A logo (albeit very famous). No. . Brand?. An immensely popular tourist destination. OK, Snow, you’ve made your point. What is brand, then?.
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No. Brands? Brightly colored cans filled with flavored, carbonated water.
No. Brand? A logo (albeit very famous).
No. Brand? An immensely popular tourist destination.
Brand is NOT the product. It cannot be found on the shelf, in a showroom or at the corner of Las Vegas Boulevard and Tropicana Avenue. Brand exists in a much scarier place.
“Brand is the relationship between a product and its customer.”Phil Dusenberry, Chairman, BBDO Worldwide
Why is brand important to the consumer? • It adds meaning and connection. • It fulfills expectations. • It speaks about the consumer – “badge brands.” • It can provide customers with a source of strength and consistency.
What does brand add to my product or service? • It creates loyalty. • It adds value – rational and emotional. • It creates engagement and identification. • It opens doors for further engagement/involvement.
What does brand communicate about my product, service or organization?
A brand will: • Make a promise. • Display a personality. • Reflect your core values.
“When you don’t know the answer, ask your customers.” Sam Walton
One Brand. Vertical Product Extensions. Listening to the right people creates the right message.
Do I need to run expensive television and print ads to have a brand? No.
A brand is a relationship. Invite your audience to be a part of it. • Live your brand. • Remember, all communication can build your brand. • All communication must reflect, support and reinforce your brand. • Be consistent.
Communicate to your audience.Participate with your audience.
Two Steps to a Powerful Brand Listen to your audience. Be true to who you are and what you are.