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Networking Skills. Carol A. Burke, MD, FACG Cleveland Clinic. Objectives. Assess strengths and weaknesses of your own networking skills List habits of highly effective networkers Prepare for, engage and set contacts through networking
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Networking Skills Carol A. Burke, MD, FACG Cleveland Clinic
Objectives • Assess strengths and weaknesses of your own networking skills • List habits of highly effective networkers • Prepare for, engage and set contacts through networking • Reflect on ways to develop and advance your own networks
Definition of a Network • A group or system of interconnected people or things • Group of people who exchange information, contacts, and experience for professional or social purposes
Principles of Networks • Mutually supportive relationships which are active, through regular communication, for the benefit of its members • Strongest networks are based upon “How can I help?” rather than “What can I get?” • Only as valuable as people they bring together and what happens as a result of them • A commitment that takes work
Famous Quotes on Networking • “I don’t want to belong to any club that would accept me as one of its members”, Groucho Marx • “Sometimes, idealistic people are put off by the whole business of networking as something tainted by flattery and the pursuit of selfish advantage. But virtue in obscurity is rewarded only in Heaven. To success in this world you have to be known to people”, Sonia Sotomayor • “It’s better to hang out with people better than you. Pick out associates whose behavior is better than yours and you'll drift in that direction”, Warren Buffet • “Networking is rubbish; have friends instead”, Steve Winwood
Networks Sports Clubs School
Areas for Professional Networking Internal External Professional Societies Professional Organizations Meetings Research Consortia Practice Management Social Media Journal Editorship, Reviews Program Directorship Community Service • Section or Practice • Department or Division • Meetings • Interdepartmental Collaborations • Peer sponsors or Mentors • Employee resource groups • Committees
Networks critical for success • Operational • Day to day work • Developmental • People you trust, sympathetic ear, advice, discuss and explore professional options • Strategic • People who help you define what the future will bring and prepare for and succeed in that future Linda Hill and Kent Lineback in Being the Boss: The Three Imperatives for Becoming a Great Leader
Benefits of Networking • Developing your personal brand • Improving your productivity • Identifying and enhancing your strengths • Engaging your employees • Building relationships • Growing your network
Benefits of Networking • Professional satisfaction • Increased publications and grants • Enhanced patient referrals • Collaborations • Promotion and leadership roles • Retention • Rejuvenation and Personal Satisfaction Tsen. Acad Med 2012;87:1757;Benson Med Teacher 2002;5;550
Social Networking • Every successful executive and entrepreneur will tell you, their most important asset is their network, and they don't mean social network. • They mean people they actually know and work with in real time because they’re the ones that actually get things done. • One real relationship in the real world is worth more than 10,000 social media links, likes or followers STEVE TOBAK, Entrepreneur January 14, 2014
Seth Godin on Social Networking Author of 17 bestsellers, he writes about the way ideas spread, marketing, quitting, leadership; Former Vice President of Direct Marketing at Yahoo
Social Networking Sites for Physicians • Sermo • 135,000 registered users — 20% of 691,000 MDs in US • Sells access to online MD community including conversations, surveys them on device, pharma • GobalPharma, market research companies, consulting firms, hedge funds, and other investors • Doximity • Different financial model, main clients market research firms • Matches MDs with companies seeking services
The Real Benefit of Networking • “Develop and activate your relationships to increase your business, enhance your knowledge, expand your sphere of influence or serve your community”, Ivan Misner, founder BNI International • Necessary for personal growth • To share and enhance common goals, goodwill, commitment, and interests
Questions Before Joining a Network: Determine your goals, needs and assets
Questions to ask before joining a network • Who is in the network? • Network strength measured by relationships between members. One built on relationships between talented, knowledgeable, and supportive members is worth joining. • How well does the network connect? • Network strength requires both frequent and quality communication. Interactions that are consistent and demonstrate professionalism, integrity, respect and confidence Athena Vongalis-Macrow, HBR Blog Network, June 29, 2012
Questions to ask before joining a network • Is there functional communication? • Care and concern create network value because they help build trust and support. Ask yourself, does your network offer support enabling you to overcome difficulties? • Who are you talking to? • Networking with more senior members has benefits. Women hold board directorships 2x as likely to be invited to other boards • Able to represent and speak on behalf of others members among a diverse range of other networks Athena Vongalis-Macrow, HBR Blog Network, June 29, 2012
Approach to Networking • Intentional • Focused • Active engagement • Strategic • MOST IMPORTANT: Primary focus on developing relationships. Learning about each other, helping one another with problems, and giving of ourselves
Considerations for Effective Networking • Cognitive capacity limited to ~ 200 relationships, University College, London • Sow seeds strategically • Don't spread yourself too thin or spend all your time with a few close buddies. • Think variety, not quantity • Build network after identifying your skills, find people who are different, but complementary. PunitArora Entrepreneur, July 1, 2013
Considerations for Effective Networking • Think Diversity • Provides access to people, resources, new opportunities • Your network composed of several networks • You are at the core of some, fringes of others • Core: Ability to bring people together across networks is important skill. As a bridge you'll be able to recognize problems or opportunities in one network to help people in other networks. PunitArora Entrepreneur, July 1, 2013
The First Impression How not to network - YouTubeWill Kintish
The First Impression How to Structure a Networking Conversation • Introduce yourself , establish rapport • Learn about the person you are meeting • Create a connection - “It sounds like we have a lot of the same interests” • Wrap up with a promise to keep in touch • Follow up
7 Tips for Master Networking • Arrive on time, start conversation • Ask Questions • Listen carefully, undivided attention, do not interrupt • Ditch sales pitch • Share your passion • Smile 7. Don't hijack the conversation 8. Follow up Colleen DeBaise Entrepreneur, May 3, 2012
Gender and Networking • “Men tend to be transactional in their networking and women tend to be a bit more relational,” • “Women said it’s better to focus on the relationship. But when it came to the question whether it’s better to focus on business and build the relationship later, men really felt is was better to focus on the business first.” • Women show more interest in their person they’re speaking to than in closing a deal, and this approach works: more women than men said that networking had helped their business. • “Dress for business at business events.” Misner was shocked by provocative photos people used on their LinkedIn and Facebook accounts, and although most women do dress professionally, when they don’t, they fit a stereotype. Ivan Misner, Business Networking and Sex: Not What You Think Author: Ivan Misner, Ph.D., Hazel M. Walker, Frank J. De Raffele
Effective Networking • Networking for People who hate Networking • Devora Zack
Summary • Networking is a skill • It takes time and commitment • Based upon relationship building • Beneficial for you and those within your network • Not what you get but what you can give