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Aviation Safety Policy Formation by Paul Miller

Aviation Safety Policy Formation by Paul Miller. European Air Safety Seminar improving a global approach to safety in Europe March 10-12, 2008 Bucharest, Romania. IPA-UPS Safety Forum, EASS 2008. Aviation Safety Policy Formation by Paul Miller. European Air Safety Seminar

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Aviation Safety Policy Formation by Paul Miller

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  1. Aviation Safety Policy Formationby Paul Miller European Air Safety Seminar improving a global approach to safety in Europe March 10-12, 2008 Bucharest, Romania IPA-UPS Safety Forum, EASS 2008

  2. Aviation Safety Policy Formationby Paul Miller European Air Safety Seminar improving a global approach to safety in Europe March 10-12, 2008 Bucharest, Romania

  3. Aviation Safety Policy Formationby Paul Miller European Air Safety Seminar improving a global approach to safety in Europe March 10-12, 2008 Bucharest, Romania

  4. Aviation Safety Policy Formationby Paul Miller European Air Safety Seminar improving a global approach to safety in Europe March 10-12, 2008 Bucharest, Romania

  5. Aviation Safety Policy Formationby Paul Miller European Air Safety Seminar improving a global approach to safety in Europe March 10-12, 2008 Bucharest, Romania

  6. Aviation Safety Policy Formationby Paul Miller European Air Safety Seminar improving a global approach to safety in Europe March 10-12, 2008 Bucharest, Romania

  7. Aviation Safety Policy Formationby Paul Miller European Air Safety Seminar improving aglobalapproach to safety in Europe March 10-12, 2008 Bucharest, Romania

  8. Aviation Safety Policy Formation • Key Elements of Policy • Aviation Safety Policy • Differentiation from other Policy • Different Levels of Aviation Safety Policy • Aviation Safety Policy Examples • Process of Formation

  9. Key Elements of Policy • Source of Great Detail for Standard Operating Procedures

  10. Key Elements of Policy • Source of Great Detail for Standard Operating Procedures • It is all about compensating for ?

  11. Key Elements of Policy • Source of Great Detail for Standard Operating Procedures • It is all about compensating for Human Error

  12. Key Elements of Policy • Formed in Great Detail • Clear guidance for SOP • Exact goals • All requirements • Limits for procedures

  13. Key Elements of Policy • Created Locally • Tailored by the company • for own current operations

  14. Key Elements of Policy • Created Locally • What's happening here?

  15. Key Elements of Policy • Current & up-to-date • Latest Technology • Industry Procedural Innovations • Human Factors studies

  16. Key Elements of Policy • Current & up-to-date • What's Happening Now?

  17. Key Elements of Policy • Continuous Process • New Operational Changes • New Personnel • New Environment • New Competition • New Regulations

  18. Key Elements of Policy • Continuous Process • Are we Coupled?

  19. Key Elements of Policy • Created Jointly • Representative of professional groups • FAA Regulators, Inspectors • CAA • Others?

  20. Key Elements of Policy • Joint support from all other leaders • All segments enrich agreement from each parties position of strength

  21. Key Elements of Policy • Joint • Are we working together?

  22. Key Elements of Policy • Coordinated functions • same "marching orders" • Mutually supportive, additive • Eliminate conflicting directions between groups

  23. Key Elements of Policy • Coordinated Are we all pulling in the same direction?

  24. Key Elements of Policy • Clear communications • From the Top • Actions match words Not just for Public Relations "PR"

  25. Key Elements of Policy • Clear communications Logic: Say what you Do and Do what you Say?

  26. Key Elements of Policy • Widely communicated to all segments • Every available company media • Leave no media unexploited • Internet, neck lanyards, stickers, email bulletins, newspapers, monthly magazines, daily news podcasts, signs, handouts

  27. Key Elements of Policy • Widely communicated Is the message reaching everyone?

  28. Key Elements of Policy • Why so many questions?

  29. Key Elements of Policy • Why so many questions? • Policy answers come from continually asking these questions.

  30. Key Elements of Policy • Why so many questions? • Policy answers come from continually asking these questions.

  31. Key Elements of Policy • Why so many questions? • Aviation Safety Policy Formation is a very individual process.

  32. Key Elements of Policy • Aviation Safety Policy Formation is a very individual process. Why?

  33. Key Elements of Policy • Aviation Safety Policy Formation is a very individual process. Why? • Each Company: • Knows what is best for business • Is accountable for people & assets

  34. Aviation Safety Policy Formation • Key Elements of Policy • Aviation Safety Policy • Differentiation from other policies • Different Levels of Policy • Aviation Safety Policy Examples • Process of Formation

  35. Aviation Safety Policy Formation • Key Elements of Policy • Aviation Safety Policy • Differentiation from other policies • Different Levels of Policy • Aviation Safety Policy Examples • Process of Formation

  36. Aviation Safety Policy • Prevention • Human Factors • Reporting & Investigating • Fixing the problem • Communicating • Looking Forward

  37. Aviation Safety Policy • Prevention • Human Factors • Reporting & Investigating • Fixing the problem • Communicating • Looking Forward

  38. Aviation Safety Policy • Prevention • How can we prevent tragic disaster from occurring? • Are disasters related to hazards? • How can we identify hazards? • How can we fix the hazard to keep the disaster from happening?

  39. Aviation Safety Policy • Prevention • By responsiveness • By resolution of hazards • Not just documentation of problems • You have to do something to fix the hazard or the hazard will cause an event, an incident and eventually a grand mishap

  40. Aviation Safety Policy • Prevention • Human Error • Reporting & Investigating • Fixing the Problem • Communicating • Looking Forward

  41. Aviation Safety Policy • Prevention • Human Error • Reporting & Investigating • Fixing the Problem • Communicating • Looking Forward

  42. Aviation Safety Policy • Human Error • Safety Question: Is Not whether the engine failed or transponder malfunctioned, but • To whose human error can we find actions causing the engine failure or transponder malfunction?

  43. Aviation Safety Policy • Human Error • Safety Question: Is Not whether the engine failed or transponder malfunctioned, but • To whose human error can we find actions causing the engine failure or transponder malfunction?

  44. Aviation Safety Policy • Human Error • Safety Question: Is Not whether the engine failed or transponder malfunctioned, but • To whose human error can we find actions causing the engine failure or transponder malfunction?

  45. Aviation Safety Policy • Human Error • Unless we correct that human error, that mishap cause, that mishap hazard, how can we ever fix the problem? • How can we ever keep the problem from happening again?

  46. Aviation Safety Policy • Human Error • It is not about the machine • It is about the humans who manufacture, operate, control, maintain, regulate and train • Aviation Safety Policy is all about Humans: The Human Factors

  47. Aviation Safety Policy • Human Factors: every imaginable sort • Man-machine interface • Verbal crew Communications • Radio Communications mix-ups • Cultural Misinterpretation • Fatigue • Lack of training • Lack of situational awareness • Employing wrong procedure

  48. Aviation Safety Policy • Human Factors is all about?

  49. Aviation Safety Policy • Human Factors is all about? • Human Errors • The mistakes we all make • Human factors is the study of human error

  50. Aviation Safety Policy • Human Factors is all about? • Human Factors is the study of Human Error • Safety Policy is all about Human Factors

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