NQ Mobile Design Process Workshop 3

1. NQ Mobile Design Process Workshop 3

2. Design process – purpose of workshop • Increase knowledge about own design process • Increase knowledge about other/alternative design process • Create input for our own (NQ Mobile) design process • Teamwork / discussion about design process

3. Workshop agenda • All • Process – intro • Overview of 4 design processes • In work groups • Discuss the most important steps in each phase of a process. • Discuss the least important steps in each phase of a process. • List the 2-3 most important and the 2-3 least important steps. Give a comment why you selected these. • All • Group presentation

4. Process - intro

5. Basic definition Input Output Process

6. What would you do without a process? Be creative? Apply a new idea for every problem Be free to do what you want at work …at work you often have same problem to solve… …finding new solutions to same problems take a lot of energy… We can use that energy and creativity to new problems.

7. “Process as a map” “Enables me to find shortcuts”

8. Design process - overview

10. Deployment Phase Use surveys to get user feedback Conduct field studies to get info about actual use Check objectives using usability testing Implementation Phase Do ongoing heuristic evaluations Work closely with delivery team as design is implemented Conduct usability testing as soon as possible Design Phase Begin to brainstorm design concepts and metaphors Develop screen flow and navigation model Do walkthroughs of design concepts Begin design with paper and pencil Create low-fidelity prototypes Conduct usability testing on low-fidelity prototypes Create high-fidelity detailed design Do usability testing again Document standards and guidelines Create a design specification Analysis Phase Meet with key stakeholders to set vision Include usability tasks in the project plan Assemble a multidisciplinary team to ensure complete expertise Develop usability goals and objectives Conduct field studies Look at competitive products Create user profiles Develop a task analysis Document user scenarios Document user performance requirements

11. Hear Identify Design Challenge Design Challenge Definition Recognize Existing Knowledge Identify People To Speak With Decide Research Method Design Research Sacrifice Concepts Develop Your Mindset Create Share Stories Identify Patterns Design Create Frameworks Find Opportunity Areas Brainstorm New Solutions Make Idea Real (prototype) Get Feedback Deliver Build Business Model Identify Capabilities Build first product Get Feedback Evaluate Design Plan for Implementation

12. Discover Stakeholder Interviews Design Research Immersive Field Studies Competitive Analysis Trend Scraping Technical Analysis Ideation Pattern Recognition Opportunity Areas Feature Prioritization Design Principles Design Value Proposition Mental Modeling Interaction Model Design Language System Visual Mood Boards Visual Renderings Prototyping User Testing Customer Journey Execution Planning Technical Feasibility Deliver Design Specification User Interface Toolkits Templates & Codes Application Architecture Software Development Service Process Definition Organizational Roadmap

13. Design process - agenda

14. Understand Discover Analyze Solve Design Prototype Deliver Adjust Finalize

15. Workshop in groups • Discuss the most important steps in each phase of a process. • Discuss some less important steps in each phase of a process. • List the 2-3 most important and the 2-3 least important steps. Give a comment why you selected these.

17. End of slides for Workshop #3