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Welcome. Leading @ Miranda. 67777-06681 • 10.2012. The Four Components of EI. Communication 101. “ It ’ s not what you say — it ’ s what people hear. ”. The Ladder of Inference. Leadership….
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Welcome Leading @ Miranda 67777-06681 • 10.2012
Communication 101 “It’s not what you say—it’s what people hear.”
Leadership… “Learning to be a leader does NOT mean learning methods to change yourself to fit your leadership role… …rather it means learning how to bring more of who you truly ARE to your leadership.” —Ron Short
E N E R G Y S O U R C E Extraversion Introversion P E R C E I V I N G F U N C T I O N Sensing iNtuition J U D G I N G F U N C T I O N Thinking Feeling L I F E S T Y L E O R I E N T A T I O N Judging Perceiving Your four-letter type represents a preference from each of the above four dichotomies. Here are the sixteen possible combinations: ISTJ ISFJ INFJ INTJ ISTP ISFP INFP INTP ESTP ESFP ENFP ENTP ESTJ ESFJ ENFJ ENTJ
E N E R G Y S O U R C E Extraversion Introversion P E R C E I V I N G F U N C T I O N Sensing iNtuition J U D G I N G F U N C T I O N Thinking Feeling L I F E S T Y L E O R I E N T A T I O N Judging Perceiving Your four-letter type represents a preference from each of the above four dichotomies. Here are the sixteen possible combinations: ISTJ ISFJ INFJ INTJ ISTP ISFP INFP INTP ESTP ESFP ENFP ENTP ESTJ ESFJ ENFJ ENTJ
4 exercises 2 different groups per exercise 1 person is the recorder Follow directions carefully! We’ll debrief each exercise at the end What’s Next?
Discover how you Gather and Process Information If You Want to Really Understand Who You Are…
Exercise #1 Directions from Sacramento Airport to Miranda
S-N difference is the first key since how we gather information is the most basic human difference: If you are a Sensor: Your preference for gathering info is concrete and tactile You determine what you’ll DO with the data (organize it [J] or look for more data [P]) If you are an iNtuitive: Your preference for gathering info is abstract and conceptual You determine how you’ll EVALUATE the data (objectively [T] or subjectively [F]) Temperament Theory
The Temperaments: A Summary David Keirsey’s 2 letter Temperament combinations (NF, NT, SJ, SP)give the widest behavioral prediction with the highest accuracy. 4 TYPES TEMPERAMENT QUEST STYLE ACHILLES HEEL ENFJ INFJ NF Identity Catalyst Guilt ENFP INFP ENTJ INTJ NT Competency Visionary Incompetence ENTP INTP ESTJ Belonging to ISTJ Stabilizer or Disarray or SJ Meaningful ESFJ Traditionalist Disorganization Institutions ISFJ ESTP Trouble ISTP Routine or SP Action Shooter ESFP Inactivity or Negotiator ISFP
32% of teachers Seductive Interpersonal skills Supportive of others Relationships Possibilities for people Interaction Cooperation Vivid Imagination Mysterious Hypersensitive to conflict Search for self Autonomy Needs encouragement and recognition Integrity Giving strokes freely “Becoming” NF Motivated by Questions of WHO? Quest: Identity Style: Catalyst Achilles Heel: Guilt
NF Motivated by Questions of WHO? Martin Luther King Jr. Mikhail Gorbachev Gandhi
8% of teachers High achievers Knowledge Objective perceptions Independent Self-doubt Intellectually curious conceptualize Competition with self and others Non-conformist Wordsmiths Principles Enjoy complexity Authority independent Architect of change Systems designers Argumentative “What would happen if..” NT Motivated by Questions of WHY? Quest: Competency Style: Visionary Achilles Heel: Incompetence
NT Motivated by Questions of WHY? Albert Einstein Bill Gates Walt Disney
“Read the Rules – Abide by the Rules” Loyal to system Duty Super dependable Resist change Preserve traditions Precise “If it ain’t broke don’t fix it!” 56% of teachers Procedures Decisive Stability “Should” and “Should not” Social responsibility Structure Orderly Authority dependent SJ Motivated by Questions of WHAT? Quest: Belonging to Meaningful Institutions Style: Stabilizer/ Traditionalist Achilles Heel: Disarray/ Disorganization
SJ Motivated by Questions of WHAT? Ray Kroc Gerald Ford Mother Teresa
Free spirit Fun-loving Good in crisis situations “When all else fails, read the directions” Impulsive Needs freedom and space Flexible Focus on Immediacy Least represented in college Realistic Uninhibited Practicality Enjoys the moment Spontaneous Adaptable 2% of teachers (usually industrial arts) Seeks variety and change Action oriented SP Motivated by Questions of WHEN? Quest: Action Style: Troubleshooter/ Negotiator Achilles Heel: Routine
SP Motivated by Questions of WHEN? Madonna Bill Clinton Clint Eastwood
Developing A-SMART Goals • A–Aligned • S–Specific • M–Measurable • A–Achievable • R–Realistic • T–Time-Bound
Implement Performance Management culture to increase employee engagement and attract/retain/motivate talented people by: • Providing clearer expectations and training for management • Identify the need for effective processes and tools • Improve performance evaluations • Career development for key positions • Performance-related rewards programs
The Two Minute Challenge • State what you’ve observed… • Wait for a response… • Remind them of the goal … • Ask for their specific solution… • Agree.
Focus on behaviors, not the person. Be specific. Be realistic and sincere. Say it when you see it. Do it frequently Make yourself clear Feedback Thoughts
Instant Feedback • When you… • I feel… • Because… • What I’d like… • Because… • What do you think?
Coaching Process and Questions • Clarify the purpose and the goal • Acknowledge the current situation • Promote discovery – ask open-end questions • Examine the choices • Determine the course of action • Commit and recap • Tell me more about that • What have you tried previously? • What does that look like? • …and what happened when you tried that? • How do you feel about that? • And how is that working for you? • What would a perfect resolution look like? • How do you think that could happen? • What would happen if? • Have you ever thought about…? • Hmmm, that’s interesting • Can I offer you a suggestion?