OMKAR Solutions Inc. omksolutions emm@omksolutions

1. EMM – Error Message Manager OMKAR Solutions Inc. www.omksolutions.com emm@omksolutions.com Version 1.0

2. EDI / IDoc - Existing process • During SAP implementation, EDI interfaces are developed. A middleware is used to convert these EDI transmission/messages into a format that SAP can understand and interpret. • SAP has its proprietary functionality IDoc (Intermediate document) to temporarily house the data before posting appropriate business transaction. • IDoc could fail due to various reasons. Due to time constraints, customer / vendor relationship, or nature of the data it is not always possible to receive EDI transmission from source for the failed data. • At every organization there is a need to edit and re-process IDoc data within SAP. • Using SAP standard tools, IDoc data correction and re-processing is very tedious, time consuming, and complex effort.

3. EDI / IDoc – Issues • IDoc Error correction is very tedious / time consuming, and complex effort. • IDoc structure is too technical to understand. • An IDoc could have multiple errors. Standard process does not provide insight to all errors in an IDoc. • Functional / Technical resource’s bandwidth needed to help in IDoc error correction. • Existing standard tools provide very limited error correction functionalities. • SOX compliance become an issue as standard tools does not restrict user access for specific IDoc type. • Custom developed tools are not flexible and scalable. • Cannot prioritize IDoc correction based upon IDoc content. • Mass IDoc update for similar error correction not possible. • Custom report development needed to view IDoc data. • Auto-editing and processing of IDoc for static errors not possible.

4. Error Message Manager – Capabilities at a glance All or none correction access for IDoc types • EMM is a custom developed, completely flexible, scalable, module independent, middleware independent, and user friendly tool which addresses all issues encountered in IDoc Management area as a whole. No clear mechanism to prioritize IDoc by content Custom developed tool not Flexible / scalable EMM No Mass IDoc processing possible Complex / tedious data correction process IDoc details are too technical No clear KPI reporting capabilities Limited search capabilities

5. Error Message Manager - Details 1 • Easy to install and implement. Independent of middleware. • Extendible to any number of EDI/IDoc interfaces. Flexible rule engine. • Can be used with ECC, CRM, SRM, or any other SAP system. • Supports custom IDoc, Segments, and Fields. • Dynamic validation rules could be defined, updated, and added. • Dynamic selection criteria, can be configured as needed. • Authorizations can be set to specific process/ Interface level. • One step process to list the errors, view the errors, fix the errors, edit the data, and finally either post the IDoc or save WIP work.

6. Error Message Manager - Details 2 • IDoc prioritization based upon Business criticality. • Dynamic summary report for IDoc to be processed. Fields can be added to output using configuration. • All the errors in the IDoc data could be displayed at once. As error correction is done, error goes away from display. • Delegation of WIP IDocs. • Provides management reporting / trend analysis. • Utilities to manage IDocs. • Requires minimum hand-holding and training to learn and use the tool

7. Error Message Manager - Comparison

8. Error Message Manager – Value Proposition • Business Value • Error display, correction, and posting on one screen only results into quick error resolution time that improve business function by 20– 30% • Reduce/ eliminate dependencies (for IDOC error correction) on functional / technical team by 50%-60%. • Reduce/eliminate additional resourcing needs for error resolution. • Process improvement. • Restrictive user access makes error correction process SOX compliant. • Cost Reduction • Reduce labor cost by increasing error correction efficienties by 40%-50%. • Quick error correction will have positive impact on business function. • Out of box dynamic report generation functionality reduces/ eliminates expensive development effort by 40-50% • Reduce storage requirements by eliminating redundant editing/ re-processing of Idoc. • Minimal training and hand holding required • Best Practices • Uses SAP standard functions hence no effect of subsequent activities e.g. archiving • No modification to any SAP standard object hence no negative effect on SAP upgrade. • Provide critical data for process improvement. • Bring organization closure to SOX compliance w.r.t. Idoc management. • Design & Usability • No learning curve due to SAP look and feel. • Easy to install / implement / configure. • Flexible business rule engine • Extendible to any number of Idoc interfaces. • Can be installed on ECC /CRM/SRM systems. • No new development required to support EMM’s functionality.

9. Error Message Management – More Info • For general product enquiry or to arrange a no-obligation product demo, please contact us – emm@omksolutions.com Phone – 925-922-3086 Fax – 925-896-2822 • For product demo, please send an email by providing following details: Organization name, contact details, and preferred timings.