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DISC Assessment Workshop Anne Calle, PHR, IPMA-CP Human Resources Manager Certified DISC Trainer Business Coach County of San Diego .
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DISC Assessment Workshop Anne Calle, PHR, IPMA-CP Human Resources Manager Certified DISC Trainer Business Coach County of San Diego
DISC is the four-quadrant behavioral model based on the work of William Moulton Marston Ph.D. in 1920, to examine the behavior of individuals in their environment or within a specific situation. The DISC Model
DISC Benefits • Understand own communication strengths and challenges • Learn to appreciate the differences and strengths of others • Enhance teamwork and reduce team conflict • Greatly improve business relationships
Dominance To the point, decisive, and bottom-line oriented. Tends to be independent and results-driven. Strong-willed and enjoys challenges, taking action, and immediate results relating to control, power and assertiveness.
Fast-paced. Creative, optimistic and outgoing. Tends to think outside-of-the-box and takes risks. Highly social and influential. Enjoys being involved, leading discussions, entertaining and energizing others. Interactive
Empathetic and Cooperative. Are team players, supportive, good listeners, and helpful to others. Avoids conflict. Prefers being behind the scene and working in consistent ways. Prefers steadiness as opposed to change. Steadiness
Compliance Concerned, Cautious and Correct. Wants facts and data. Focused on details and quality. Plans ahead, constantly checks for accuracy, and wants to know "how" and "why".
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It’s time to play…. What’s YOUR Style?
Question 1 for D contestant During a meeting I prefer to … • Share my successes with the group and provide ways for others to improve. • Share all of my ideas to make sure they are heard and considered for innovative improvements. • Listen to conversations. Make a contribution if there is a good time to do so. • Arrive on time, make mental note of the details of the discussion, correct inaccuracies and make solid contributions including process.
Question 2 for S Contestant When I have to have a discussion with an employee about an performance issue, I…. • Make sure I start with a light discussion and point out positive contributions before addressing issue • Provide a list of and detailed description of the issue and communicate the expected behavior change and consequences of not meeting • State the issue and expected change D) Collaborate in a discussion and come up with a agreed upon plan for correcting action
Question 3 for I contestant I have a idea for a process change that I need to sell to my “C” superior. I’m going to… • Present the idea at the meeting and sell the vision/outcome • Present a detailed plan of the process and steps to achieve the outcome • Present the vision and the benefits for the superior • Present the plan and include how the outcome will affect the team members
Question 4 for C contestant I am putting together a quarterly report to present to my team consisting primarily of “I” styles. I will… • Make the report short and to the point, bulleting the critical highlights • Complete the report with charts and graphs detailing the each of the accomplishments, initiatives, etc. • Make the report short with colorful graphics to illustrate the points that highlight innovation and moving to the future • Complete the report with colors and details focusing on individual accomplishments
Visiting Four Countries • Before visiting other countries, learn basic words & actions. • What are some positive descriptors about each style? • Your native language (or style) remains your most familiar language. ominant nteractive teady ompliant Counselor Trainer Scientist Judge
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To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others. - Tony Robbins