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OUTER EAST MENTAL HEALTH NURSE SERVICE

OUTER EAST MENTAL HEALTH NURSE SERVICE. Outer East Model. Partnership between Knox Division of General Practice and Eastern Ranges GP Association Nurses employed through the Division / GP Association Program implementation consistent and transferable throughout the Outer East Region .

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OUTER EAST MENTAL HEALTH NURSE SERVICE

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  1. OUTER EAST MENTAL HEALTH NURSE SERVICE

  2. Outer East Model • Partnership between Knox Division of General Practice and Eastern Ranges GP Association • Nurses employed through the Division / GP Association • Program implementation consistent and transferable throughout the Outer East Region

  3. 7 nurses across the Outer East 3 KDGP & 4 ERGPA EFT of 3.7 – 1.5 KDGP & 2.5 ERGPA 41 sessions per week Sessions are offered at GP Clinics, Community Health, Local Government & Division Allied Health Service 25 at GP Clinics 6 at Community Health 1 at Local Government 9 at Division Allied Health Services Mental Health Nurse Service

  4. An intake worker at each Division who receives & processes referrals Nurses are contacted via SMS or phone : New pt clinic X, Dr x, Dx, Severity (low, mod, high), frequency weekly/fortnightly/monthly Allows triaging of patients by nurses, scheduling appointments & creating patient file (electronic & paper based) Patient Referrals

  5. Medicare Requirements • Intake worker receives claim forms weekly • Processed by intake worker and cross checked by Medicare approved Division rep. • Statistics collected based on patient demographics & session details • Tracking process to ensure all claim forms have been submitted by nurses and sent to Medicare

  6. Supporting the Team • Fortnightly business and clinical meetings at each Division • Monthly joint Division meetings – clinical and business Clinical Meeting Business Meeting • Program Implementation • Accreditation (ISO / QIC) • Policies and procedures • Problem solving • Data analysis • Peer support • Patient triage • Debriefing • Education • External supervision provided fortnightly

  7. Nurse recruitment Explore possibility of subcontract model for nurse employment Expand service delivery to more GPs Division based service delivery Encrypted communication between GP & Nurses The Future

  8. Week 1: 3 Mental Health Nurses fulltime at the relief centers Week 2-4: 2 Mental Health Nurses fulltime at the relief centers Recovery phase: 1 Mental Health Nurse currently at the recovery center 2 afternoons per week ATAPS bushfire recovery funding will allow 5.5FTE mental health professionals to be put into the area. Funding guaranteed until January 2010. Bushfires and Beyond

  9. Raylea O’Loughlin Clinical Education and Management Co-ordinator Knox Division of General Practice clinicaleducation@knoxdiv.com.au 03 9729 2944 Mark Caldwell Eastern Ranges GP Association Manager Patient Services mark.caldwell@ergpa.com.au 03 9739 6751

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