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E-mail. Legal and ethical issues Suggestions for staying (mostly) out of trouble. How e-mail works. Asynchronous Store and forward Multiple copies of each message. Digital packrat v Felix Unger. Which information will be useful? Which information will get in your way?
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E-mail Legal and ethical issues Suggestions for staying (mostly) out of trouble
How e-mail works • Asynchronous • Store and forward • Multiple copies of each message
Digital packrat v Felix Unger • Which information will be useful? • Which information will get in your way? • Which information might be uncomfortable?
Permanence • Multiple copies • Backups • Don’t believe ‘unsend’
Ownership • Sender • Recipient • School system • Web-based v client (Outlook) • FOIA
Recipient v CC v BCC v Redirect • Recipient (To:) • Implies responsibility • Carbon copy (CC:) • Implies FYI • Blind Carbon Copy (BCC:) • Implies “you should know about this. . .” • Use with extreme caution • Redirect • Not supported by all e-mail clients • Takes you out of the loop • Implies “You deal with this.”
Social virus • Forward this to everyone you know. . . • ALWAYS fake • Use Snopes (http://www.snopes.com/) to confirm
Guideline 1: Intended recipient • Picture person reading your message • Picture her or him reading your message five years from now • How is her or his context different from yours?
Guideline 2: Unintended recipient • Mention by name? • CC the person • Or at least act as though you did
Guideline 3: Important message • Look for “RR” (return receipt requested) • Ask a question
Guideline 4: Attachment • Attach file as soon as you type “Attach” • Be sure file format is compatible • PDF for files everyone can open and no one can edit • RTF for files everyone can open and everyone can edit • JPG or GIF or BMP for graphics
Guideline 5: The T Shirt rule • Would you wear it on a T shirt. . . • To your grandma’s house? • To the person’s house that you’re writing about?