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The Next Paradigm in Project Management. Who Am I?. A Business Leadership Coach 25 years of global business experience managing projects in the Software Industry. Technology doesn’t matter as much as coordinating the efforts of the people or the teams.
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Who Am I? • A Business Leadership Coach • 25 years of global business experience managing projects in the Software Industry. • Technology doesn’t matter as much as coordinating the efforts of the people or the teams. • What I do: Help businesses improve their business results through learning, process optimization, and technology. • Concentration: • Attitudes and Behaviors • Organization Development • Individual Development (Coaching) • Process Optimization
Who Are You? • Name • What do you do? • What changes do you see going on in the field of Project Management? • What issues are you having with Project Management that you would like to see addressed?
Major Forces Affecting Project Management • Accelerating Change • Requirements change faster than we can complete the work. • Rising Complexity • The work we do is more complex with increased interdependencies. • Distributed Workforces • Work teams are scattered across the globe. • Need to Increase Responsiveness • Increased choices mean we need to respond faster to earn the loyalty of our customers.
Similar to Software Engineering in 1990’s • Software Shifted from Structured Programming • Top-down, hierarchical, and functional breakdown of work to be done. • Coordination through function calls – commands for tasks to be done. • To Object-Oriented Programming • Personification, encapsulation, inheritance, re-use • Coordination through published methods – protocol where we make requests of an object to take responsibility for action upon itself.
Project Manager: The Paradigm Shift • From the Sheep-dog keeping everyone on the “Happy Path.” • Nipping at everyone’s heels to keep them on time. • Need to know the details of everyone’s work to pull it all together. • To a Manager of Commitments (Promises). • Conversations for Action • More responsibility is distributed the Performers to satisfy the Customer. • More emphasis on responsibility, integrity, trustworthiness.
Conversations For Action Acknowledge Request Negotiate Conditions of Satisfaction Requirements Performer Customer Complete Commitment Satisfies Conditions of Satisfaction? Test Customer Satisfaction Perform Work Declare Complete From: Understanding Computers and Cognition, Terry Winograd & Fernando Flores
Project Two Ways of Moving a Project Forward Vision
The Impact of this Paradigm Shift • In addition to all of the same technical skills – successful project management will require: • development of additional leadership skills. • development of additional people skills.
A Leadership Development Crisis: • How do we develop the leadership behavior we need to meet the demands of this new era? • Can’t be learned from a book – leadership is learned through practice over time and receiving feedback. • It isn’t currently taught in traditional forms of education.