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Explore Lotteria's success in Asia and its potential to compete with McDonald's in Europe, including market analysis, consumer behavior, and targeted marketing strategies. Discover if Lotteria could thrive in European markets.
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WELCOME Subject:Global competitiveness of Lotteria and itsglobalstrategy vs. Mc Donalds By: Maria van Hooijdonk The Netherlands 2011/11/24
Content • What is Lotteria: facts and image • Lotteria vs. Mc Donalds • Competition in Europe • Consumerbehavior in Europe • Woulditwork? • Marketing strategy
Content • What is Lotteria: facts and image • Lotteria vs. Mc Donalds • Competition in Europe • Consumerbehavior in Europe • Woulditwork? • Marketing strategy
What is Lotteria? The place where all customersfeelaffection and emotion • Branches in Japan, South-Korea, China, Taiwan and Vietnam In South-Korea: more than 900 stores • Lotteria: Lotteria, Angel-in-us, TGIF • Leader of the domestic fast food industry in Korea Source: www.lotteria.com
What is Lotteria? The place where all customersfeelaffection and emotion • Branches in Japan, South-Korea, China, Taiwan and Vietnam In South-Korea: more than 900 stores • Lotteria: Lotteria, Angel-in-us, TGIF • Leader of the domesticfastfoodindustry A45 percent market share in 2001 (compared to 20.1 percent for McDonald's) Source: www.wikipedia.com
What is Lotteria? The place where all customersfeelaffection and emotion • Branches in Japan, South-Korea, China, Taiwan and Vietnam In South-Korea: more than 900 stores • Lotteria: Lotteria, Angel-in-us, TGIF • Leader of the domesticfastfoodindustry • Full of well-being trend menussuiting modern people’stastes, 24h service and drive-through stores. Source: www.lotteria.com
How does Lotteriafeel?Image The place where all customersfeelaffection and emotion Surveyamong 33 people in Korea (K & F) 1. Fast 2. Modern interior 3. Welcoming 4. Relaxed 5. 11 said: the quality is soso 6. 9: noobviousfeelings
Lotteria vs. Mc DonaldsEuropean view(25: ages between 14 and 65) A 45 percent market share in 2001; compared to 20.1 percent for McDonald's * Quality of Lotteria s unknownbythem
Lotteria vs. Mc DonaldsEuropean view(25: ages between 14 and 65) A 45 percent market share in 2001; compared to 20.1 percent for McDonald's * Quality of Lotteria is unknownbythem
Competition inEurope TheNetherlands & Belgium 1. Mc Donalds KFC Burger King
Competition inEurope TheNetherlands & Belgium 2. SnackbarFriettent/ frietkot Chain: BigSnack
Competition inEurope TheNetherlands & Belgium 2. SnackbarFriettent/ frietkot Chain: BigSnack
Competition inEurope TheNetherlands & Belgium 2. SnackbarFriettent/ frietkot Chain: BigSnack
Competition inEurope TheNetherlands & Belgium 2. SnackbarFriettent/ frietkot Chain: BigSnack
Competition inEurope TheNetherlands & Belgium 2. SnackbarFriettent/ frietkot Chain: BigSnack Frikandel Broodje Kroket
Competition inEurope France 1. Mc Donalds 2. Self-baking 3. Healthyfood
Competition inEurope UK & Germany • Mc Donalds • Burger King/ KFC UK: 3. self-baking 4. Subway Germany: 3. sausages
Consumer behavior in Europe The Netherlands & Belgium • “What the farmer does not know, he does not eat” • Take-out • Priceminded • Lazy • Pattriotism • Habits • Location • Salt
Consumer behavior in Europe France • Eager, curious, • Open • Long and gooddinners • Priceminded
Consumer behavior in Europe United Kingdom • Likefastfood • Money is notan issue • Family • In the cities: carreers • Easy dinners • Beer
Consumer behavior in Europe Germany • Open • Verypriceminded • Fasteaters • Likemeat • Salt • Beer
Would it work in Europe? Onlywhencompletelyadjusted to eachcountriesconsumersneeds, wants, habits Is itstillLotteria?
Marketing strategy • How to getarousel and visits? 2. How to let peoplecome back aftersatisfyingtheircuriosity?
Marketing strategy • How to getarousel and visits? 2. How to let peoplecome back aftersatisfyingtheircuriosity? Clearand humorouscommunication & emotion!
Marketing strategy Let the targetgroupknowthatyou understandthem and their wants throughcommunication Billboards, posters, ‘personal’ invites withinformation
Marketing strategy Surveys: Lotterialóókscosy and modern butdoesn’tféél.. “What the farmer does notknow, he does noteat”
Marketing strategy Combine USPslikeprice, localfood, atmosphere, 24h service, drive-through ‘What the farmer does notknow, he does noteat’ Throughtown..
Marketing strategy Combine USPslikeprice, localfood, atmosphere, 24h service, drive-through ‘What the farmer does notknow, he does noteat’
Marketing strategy The place where all customersfeelaffection & emotion EXPERIENCE
Thankyouverymuch! Questions & discussion