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This article discusses key areas of focus for developing an effective safety culture, including the foundation of ISM, management leadership and effective communications, worker involvement and ownership, implementing HPI tools, dealing with external pressures, and guarding against complacency.
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Track DDeveloping Effective Safety Culture Doug Shoop November 30, 2007
Developing Effective Safety Culture- Key Areas of Future Focus - • ISM as the Foundation • Management Leadership and Effective Communications • Worker Involvement and Ownership • Implementing HPI tools in key processes • Dealing with External Pressures and Guarding against Complacency
HEDGEHOG CONCEPT: Safety is on the critical path to mission. Leadership Breakthrough Buildup Committed Leadership Empowered Workers Shared Desire For Excellence Principles Functions VPP HPI Integrated Safety Management Safety Culture Oversight Figure adopted from: Jim Collins, Good to Great; HarperCollins Publishers, NY; 2001.
- On the Road to GREAT -Apply HPI • ISMS provides the necessary foundation • Use HPI early in Work Planning Process • Evaluate Critical Steps • Identify Error Precursors • Use Behavior Observations & Feedback • Use HPI during Critiques & Accident Investigations to Identify Latent Organizational Weaknesses • Apply Culpability Matrix & Develop Just Culture
- On the Road to GREAT -Provide Committed Leadership • Provide Clear Expectations (Language Counts) • Actions Speak Louder Than Words • Develop Trust and Respect • Look for System Solutions • Ensure Management Time in the Plant/Field • Balance Priorities (Production and Safety) • Ensure Middle Management Understands • Provide Continuity of Leadership
- On the Road to GREAT -Empower Workers • The VPP provides an excellent approach • Develop TRUE Partnerships with Workers • Empower Workers to become Leaders and Safety Owners • Develop Safe People not Safe Workers • Reward Desired Behavior