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Culture and the Communication Process. “The Impact of Nonverbals ”. What’s So Important About Nonverbal Communication?. What’s So Important About Nonverbal Communication?. What’s So Important About Nonverbal Communication?.
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Culture and the Communication Process “The Impact of Nonverbals”
What’s So Important About Nonverbal Communication? • Nonverbal behavior communicates the relationship aspect of messages … how we really feel about someone or something • Don’t interpret nonverbal behaviors in isolation … Think Context!
What’s So Important About Nonverbal Communication? • Cultural Variations
Cultural Variations In Nonverbal Behavior • Paralanguage – speaking rate, volume, pitch and tone • Personal Space/Proxemics – the size of our personal “bubble” is smaller in contact cultures (South America, the Middle East); larger in noncontact cultures (Great Britain and Japan) • Eye Contact – communicates varying degrees of respect and status • Shaking Hands – light and quick in France; firm and brisk in Germany
Cultural Variations In Nonverbal Behavior • Gestures – hand and arm movements that communicate • Emblems, like waving goodbye • Illustrators, like talking with your hands • Regulators, like turn-taking, that control aspects of conversation • Adaptors, that are related to managing our emotions
Understanding Cultural Space • Home – Our physical living space says a lot nonverbally about our social class, and our identity • Neighborhood – Segregation efforts or strong historical ties speak nonverbally • Regionalism – Loyalty to area or country by flying local flag says a lot nonverbally • Cyberspace – Profile photo on Facebook and bookmarked web pages speak volumes