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Chaffey College

Chaffey College's Success Centers in Rancho Cucamonga, Chino, Fontana, and the Chino Institute for Women provide multidisciplinary support for underprepared students, improving success rates through innovative instructional programs and faculty leadership. With a focus on data-driven decision making and a student-centered learning community, the Success Centers aim to transform education and empower students to achieve their academic goals.

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Chaffey College

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  1. Chaffey College • Student population of approximately 20,000 • Located in San Bernardino County in Rancho Cucamonga California • Hispanic-serving Institution • 98% of students assessed are underprepared in either math, reading, or writing • 71% are underprepared in all 3 categories

  2. Percent of Transfer Students Who Completed at Least One Pre-Collegiate Skill Level Course Percent of Transfer Students

  3. Percent Gain in Success Rate for those who Accessed the Success Center by Academic Year

  4. Success Rates in “Basic Skills” CoursesPre- and Post-Transformation Success Rates

  5. Basic Skills Success Rates Success Rates

  6. The Former Model Difficulties of the former Basic Skills organization: Separation from disciplines Self-assessment Confusing numbering systems Duplicated curriculum Classified staffing and leadership Limited budgets and poor facilities Divisive campus culture

  7. The Promise The “foundation” student of today is the transfer student of tomorrow.

  8. Faculty Success Center 2008 Dean of Instructional Support created 2007 “Basic Skills” Transformation 2000 Curriculum Development for the Centers 2005 Math Success Center Reorganized 2010 Starting point 1999 Integration of Counseling and SI 2011

  9. Vision for the Success Centers Instructional programs District-supported Central locations Faculty leadership Multiple levels of support Serve all students and faculty Student-centered learning community Connected to the classroom as a point of access not practice

  10. Limits of Classroom Instruction Large groups minimize individualized attention Tendency of students to send signals of understanding with few opportunities to demonstrate Decreased effectiveness of traditional formats like reading for class preparation Fear of instructional authority Pursuit of validation obstructs learning

  11. Chaffey College’s Success Centers Rancho Cucamonga Campus: Writing Center Math Center Language Success Center Multidisciplinary/Reading Success Center Chino Campus: Reading/Writing Center Chino Multidisciplinary Success Center Fontana Campus: Fontana Multidisciplinary Success Center Chino Institute for Women: CIW Success Center Faculty Success Center

  12. Impact and Scale “I love the Success Center and feel without it I would have been totally lost.” _____________________________________________ 46% access the Success Centers each term 41% of students accessed a Success Center at least twice a week 35% of the students who used a Success Center accessed two or more Success Centers

  13. Elements for Transformational Change • Start and end with data • Develop risk tolerance in the culture • Courageous leadership and conversation • Resource management • Educational and moral philosophy

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