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Habit – 4 Think Win/Win

Habit – 4 Think Win/Win. Principles of Interpersonal Leadership. Habit – 4 Think Win/Win. President and lack of Cooperation. Lack of cooperation, resistance, defensive & selfishness Overdrawn Emotional Bank Account No rewards for not cooperating

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Habit – 4 Think Win/Win

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  1. Habit – 4 Think Win/Win Principles of Interpersonal Leadership

  2. Habit – 4 Think Win/Win

  3. President and lack of Cooperation • Lack of cooperation, resistance, defensive & selfishness • Overdrawn Emotional Bank Account • No rewards for not cooperating • Racehorse – who will be 1st to finish line to Bermuda? • What do you think? Have you seen this “paradigm of Competition?

  4. Six Paradigms of Human Interaction • Win/Win • Lose/Lose • Win/Lose • Win • Lose/Win • Win/Win or No Deal

  5. Win/Win • Agreements or solutions are mutually beneficial • It’s not your way or my way; It’s a better way, a higher way. • Cooperation NOT Competition • Let’s work together

  6. Win/Lose • Authoritarian approach • Paradigm of the race to Bermuda • Use of: • position • Power • Credential • Possessions • personality to get one's way. • “If I’m better than my brother, my parents will love me more.” • Normal Distribution curve at some colleges! • PTA meeting and son and daughter differing in class The win/lose mentality is dysfunctional to interdependence Use of Competition not cooperation is utilized

  7. Exercise • Think of where cooperation is effective? • Think also where competition is effective?

  8. Lose/Win • Lose/Win people are quick to please or appease. • Capitulation -- giving in or giving up. Go ahead. Have your way with me! Step on me again. I’m a loser I’m a peacemaker Win/Lose love Lose/Win people They can FEED on their weaknesses. Have you ever felt like this? Share?

  9. Lose/Lose • Result of encounters between two Win/Lose individuals. • Stubborn, determined, egoistic • Philosophy of war and conflict • Divorce case where husband sold car for $50 and gave $25 to wife

  10. Win • Win at all costs. Other people don't matter. • The most common approach in everyday negotiation. • Doesn’t matter if you win or lose as long as I WIN!

  11. Which Option is Best? • From the five paradigms discussed which option is the most appropriate the majority of the time? • Discuss? .

  12. Win/Win or No Deal • If we can't find a solution that would benefit both parties, we agree to disagree. • Most realistic at the beginning of a relationship or enterprise. • Art of Negotiation tip! No Deal! Surely one can agree to a win/win compromise! • Software president signs contract to a bank $84k.The bank president leaves and a new bank president revokes contract for a No Deal. Software president accepts and loses contract. However, 3 mths later gets $240k contract 

  13. Five Dimensions of Win/Win • Character • Relationships • Agreements • Structure and Systems • Process

  14. Five Dimensions of Win/Win - Character • Character - The foundation of Win/Win • Integrity. The value we place on ourselves. • Maturity. The balance between courage and consideration. • Abundance Mentality. There is plenty out there for everybody.

  15. Five Dimensions of Win/Win - Relationships • Courtesy, respect and appreciation for the other person and his point of view. • High Emotional Bank Account • High Trust • With Win/Lose people focus on the circle of influence to gain trust – Make deposits until win/win Role play a situation where you are dealing with a win/lose person to a win/win situation.

  16. Five Dimensions of Win/Win - Agreements • Win/Win Agreements: • Desired results • Guidelines • Resources • Accountability – standards of performance • Consequences

  17. Win/Win Management training • Bank wants to train graduates in 6 months at cost of $750k. Asked to improve upon. • No goals • Low salary • No on the job training • Recommended learner-controlled instruction by empowering trainees with objectives and incentives • Took 3.5 weeks to finish!

  18. Five Dimensions of Win/Win - Performance agreements • Daughter 16 driving car with mutual agreement and consequences otherwise • Performance evaluation meetings and objectives

  19. Five Dimensions of Win/Win - Supportive Systems • Reward systems must reflect all. • Saudi Arabia 1st year 40 out of 1000 get recognized • 2nd year 800 out of 1000 get rewards

  20. Five Dimensions of Win/Win - Processes. • The route to Win/Win: • See the problem from another point of view. • Identify the key issues and concerns involved. • Determine what results would constitute a fully acceptable solution. • Identify possible new options to achieve those results.

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