South Africa's Visionary Women HR Leaders Creating Global Impact 2024

1. Issue 22 | 2024 South Africa's Visionary WOMEN Pioneering the future: Visionary Women HR Leaders Shaping Tomorrow’s Workforce Shattering Glass Ceilings: Women HR Leaders Driving Innovation and Inclusion Leaders Creating Global Impact 2024 The Currency of Life: Understanding the importance of time Management Visionary Leaders Transforming the Energy Landscape Akona Makoboka A Visionary Leader in Human Resources www.ciobusinessworld.com

5. Editor in chief Robert Patrick Contents Managing Editor : Smith Collins Design Visualizer : Jack Thomas Arts & Design Director : Adam Jones Associate Designer : Erick Williams Sales Senior Sales Manager : Scott M Marketing Manager : Andrew T Sales Executive : Mark Davis Technical Victor Anderson SME- SMO Research Analyst : Henry Martinez SEO Executive : Daniel Lee Circulation Manager Alexander Nelson Follow us : www.ciobusinessworld.com

6. Editorial Note Women HR Leaders Leading the Global Charge S outh Africa's workforce is a vibrant tapestry, woven from rich cultural threads. At the forefront of creating workplaces that reflect this diversity are a remarkable group of women HR leaders. These women aren't just skilled professionals; they're architects of inclusion, wielding empathy and kindness as their tools. A seasoned HR professional, shaped by a kind mentor early in her career, fosters a network of support within her organization. Senior employees actively guide junior colleagues with warmth and empathy, creating a sense of belonging and professional growth. This spirit of mentorship extends beyond the company walls, inspiring a global ripple effect of kindness. A former social worker, now a leading HR director, brings a unique perspective. She champions hiring programs that

7. consider the potential within individuals who may have faced challenges. Focused on training and development, she ensures these individuals are equipped to succeed. Beyond offering opportunities, she fosters a culture of acceptance within her team, inspiring HR leaders globally to embrace a more compassionate approach. A young HR manager believes kindness isn't just a warm feeling; it's a strategic advantage. She spearheads initiatives that promote employee well-being, offering flexible work arrangements and on-site mental health resources. Her genuine care extends to celebrating achievements, big or small. This focus on human connection leads to a more engaged and productive workforce, demonstrating the tangible impact of kindness on business performance. Her story inspires HR leaders worldwide to implement programs that prioritize employee well-being and create work environments where kindness reigns. An HR director, renowned for her empathetic approach, understands the importance of building bridges between diverse teams. She facilitates team- building exercises that celebrate cultural differences and encourage open communication. Her kindness in fostering a sense of belonging translates to a more cohesive and innovative work environment. This spirit of empathy extends beyond borders, promoting international knowledge exchange and best practices for building intercultural teams. A charismatic HR leader believes in leading by example. She fosters a work environment where employees feel comfortable expressing their unique voices and perspectives. Her genuine warmth and approachability create a space where open communication and feedback are not just encouraged, but actively celebrated. This focus on human connection has transformed her organization's culture, inspiring HR leaders globally to embrace a more compassionate and empathetic leadership style. These are just a few examples of the exceptional women shaping the future of HR in South Africa and beyond. Their stories showcase the power of kindness, empathy, and a commitment to inclusion. In this edition of CIO Business World, we celebrate their achievements and the global impact they are creating through South Africa's Visionary Women HR Leaders creating Global Impact, 2024. They remind us that even small acts of kindness can build strong, resilient, and diverse workplaces for all.

8. 10Akona Makoboka Makoboka Akona

9. Pioneering the future: Visionary Women HR Leaders Shaping Tomorrow’s Workforce 20 Shattering Glass Ceilings: Women HR Leaders Driving Innovation and Inclusion 24 The Currency of Life: Understanding the importanceof time Management 28 Visionary Leaders Transforming the Energy Landscape 32

10. COVER STORY Akona Makoboka A Visionary Leader in Human Resources 10

11. Makoboka 11 www.ciobusinessworld.com

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13. I organizational dynamics, Akona Makoboka emerges as a beacon of visionary leadership. With a career spanning dynamic industries and global landscapes, Akona's journey epitomizes resilience, adaptability, and a relentless pursuit of excellence. From humble beginnings shaped by early influences to navigating global challenges with strategic acumen, Akona's trajectory in HR leadership embodies a commitment to ethical integrity, transformative impact, and empowerment. n the intricate landscape of Human Resources (HR), where the nurturing of talent intersects with the complexities of These early experiences laid the foundation for a career characterized by a deep-seated commitment to understanding and empowering individuals within organizations. Pursuing management and employment law studies at the university level further solidified Akona's path in HR with a specialization in employee relations, revealing not just the nuances and complexities of the field, but also the opportunity that lay within. From those formative beginnings, Akona embarked on a trajectory marked by a dedication to ethical leadership and a profound understanding of the human element in organizational dynamics. Throughout her career, Akona has been guided by a profound understanding of the human element in organizational dynamics, fueled by a passion for understanding and working with people. Ethical Leadership- A Pillar of Akona's Leadership Style Akona's leadership journey is anchored in the principles of integrity, fairness, transparency, and equity. From the vantage point of employee relations portfolios to senior leadership roles, Akona's commitment to ethical leadership remains unwavering. Reflecting on this foundational aspect of leadership, Akona articulates, "By virtue of the employee relations portfolios that I occupied, I immediately gravitated towards ethical leadership as the principles of integrity, fairness, transparency and equity, really appealed to me.” Drawing inspiration from her formative years, Akona's venture into the field of Human Resources was fueled by a compelling combination of inherent leadership qualities, passion for advocating justice and an enduring appetite for education. A Passion Ignited: Early Influences and Career Beginnings Akona's journey into the realm of HR was ignited by a potent blend of innate leadership qualities and a profound sense of justice fostered in the post-apartheid era of South Africa. Reflecting on formative years, Akona shares, "Even when I was a youngster, I had always taken on leadership roles, especially in sport, and as I navigated different situations with individuals and teams, pertaining to motivation, development and conflict resolution, made me realize that I had a keen interest in understanding and working with people.” This steadfast commitment to ethical leadership serves as a guiding light in navigating the intricate challenges of employee relations. Akona's leadership style seamlessly integrates transformational leadership qualities, fostering adaptability and agility in responding to evolving organizational landscapes. The synthesis of ethical and transformational leadership qualities not only enhances Akona's effectiveness as a leader but also enriches the experiences of teams and stakeholders. 13 www.ciobusinessworld.com

14. Empowering Organizational Culture paramount importance. Having worked for global organizations such as Smollan and Accenture in the recent past, and now Makosi, Akona's strategic approach to understanding and mitigating global employee relations challenges reflects a nuanced understanding of industry trends and regulatory landscapes. Discussing this strategic imperative, Akona shares, "I consume knowledge quite voraciously and can often be found with a book or thought leadership piece in hand.” Central to Akona's leadership philosophy is the cultivation of a workplace culture grounded in fairness and ethics. Akona emphasizes the intrinsic link between a positive workplace culture and effective resolution of employee concerns. Reflecting on this ethos, Akona explains, "It is very challenging to resolve employee concerns in a compliant and fair manner if the workplace culture does not mirror these values.” Akona's proactive engagement with diverse perspectives and industry insights enables the formulation of agile strategies to address impending challenges. Leveraging collaborative frameworks and engaging stakeholders across geographies, Akona ensures a holistic approach to navigating global employee relations challenges. This multifaceted approach, informed by strategic foresight and cross-functional collaboration, reinforces organizational resilience and agility in addressing complex employee relations dynamics proactively. Akona's approach to resolving employee concerns transcends procedural compliance, prioritizing communication, and engagement with employees at every stage. The mantra of being not only fair but also seen to be fair underscores Akona's commitment to fostering a workplace culture where employees feel valued and heard. Through proactive communication, education, and engagement initiatives, Akona ensures that organizational values are not merely articulated but are internalized and upheld by employees. Organizational culture must be actively fostered, not just through policies and governance frameworks, but with the understanding that every single interaction with employees, whether formal or informal, and every action and inaction either strengthens and embeds the culture, or in the alternative, serves to erode it. There can be no safe and open workplace culture if it is not based on fairness and ethics – and where there is no psychological safety, there will be very little by way of an employee voice mechanism, and by implication, there will be an inability for the organization to leverage their human capital as a competitive advantage. Building Strong Relationships At the heart of Akona's leadership ethos lies a commitment to building strong relationships with stakeholders at all levels. Recognizing the pivotal role of stakeholder engagement, Akona emphasizes authenticity, trust, and clear communication in relationship management. Articulating this approach, Akona states,"My approach in building strong relationship management with stakeholders has been quite simple: to demonstrate authenticity in my interactions, and to build trust through a consistent display of competence and clear communication." This holds true whether Akona is engaging at Board level, with executive teams, employees or trade unions as is evident through the strong and enduring relationships built over the years. Solving Global Employee Relations Challenges As organizations navigate a dynamic global landscape, the ability to anticipate and address employee relations challenges assumes 14

15. ‘ ‘‘ ‘ ‘ ‘‘ ‘ Nurturing technical skills makes you good at what you do, nurturing your soft skills makes sure that you do it the right way and stands you in good stead in navigating workplace politics, relationships and conflicts. 15 www.ciobusinessworld.com

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17. Akona's leadership is characterized by a culture of openness, respect, and empathy, fostering an environment where stakeholders feel valued and heard. By prioritizing transparent communication and proactive engagement, Akona cultivates robust relationships that serve as a cornerstone of organizational success. to navigate challenges with confidence and purpose. A Visionary Leader's Legacy In the tapestry of HR leadership, Akona Makoboka's legacy shines brightly as a testament to visionary leadership, ethical integrity, and transformative impact. From humble beginnings shaped by early influences to navigating global challenges with strategic acumen, Akona's journey exemplifies the transformative power of ethical leadership and unwavering commitment to empowering individuals within organizations and beyond. Whether Akona is presenting at HR conferences, or in her role as an associate instructor for candidates taking on their HR degrees at international universities or guiding seasoned business professionals around the globe who are pursuing executive education, Akona infuses the importance of transformative and compliant HR practices in successful decision- making. As Akona continues to inspire and empower future generations of HR leaders, her legacy will endure as a beacon of visionary leadership in the ever-evolving landscape of Human Resources. ‘ ‘‘ ‘ employees, whether formal or informal, and every action and inaction either strengthens and embeds the culture, or in the alternative, serves to erode it. Insights for Aspiring Female HR Leaders In a landscape characterized by dynamic challenges and opportunities, Akona offers valuable insights for aspiring female HR leaders. Reflecting on her own journey, Akona underscores the importance of intentionality, continuous learning, and resilience in overcoming challenges. Offering advice to aspiring female HR leaders, Akona emphasizes, "There is an intentionality that needs to underpin your outlook on your career, especially in terms of career choices.” Making an impact comes with great responsibility so a dedication to continuous learning and improvement is one of the ways to overcome challenges as an aspirant female leader. Heightened professional development opportunities allow for a competence, confidence and agility in dealing with people-related matters through the lens of best practice. Nurturing technical skills makes you good at what you do, nurturing your soft skills makes sure that you do it the right way and stands you in good stead in navigating workplace politics, relationships and conflicts. Organizational culture must be actively fostered, not just through policies and governance frameworks, but with the understanding that every single interaction with ‘ ‘‘ ‘ Akona's journey serves as a testament to the transformative power of intentionality, resilience, and a commitment to continuous learning. By nurturing a culture of empowerment and mentorship, Akona champions the next generation of female HR leaders, inspiring them 17 www.ciobusinessworld.com

20. Pioneering the Future: Visionary Women HR Leaders Shaping Tomorrow's Workforce € € € 20

21. recruitment tools to deploying advanced analytics for talent management, these leaders understand the transformative potential of technology in driving organizational success. By leveraging data-driven insights, they are able to make informed decisions that positively impact both employees and the bottom line. Visionary Women HR Leaders Shaping Tomorrow's Workforce Moreover, visionary women HR leaders are not just focused on the present but are also deeply invested in shaping the future of work. With trends such as remote work, gig economy, and automation reshaping traditional employment models, these leaders are at the forefront of reimagining how organizations attract, retain, and develop talent in the digital age. By embracing flexibility, agility, and a forward-thinking mindset, they are preparing their organizations to thrive in an ever-changing landscape. I Among the trailblazers in this domain, visionary women HR leaders are emerging as driving forces, reshaping organizational cultures, and championing diversity and inclusion initiatives. Their innovative approaches and strategic foresight are not only transforming HR practices but also setting new standards for leadership in the corporate world. n today's rapidly evolving workplace landscape, the role of Human Resources (HR) leaders has never been more critical. In addition to their strategic acumen and technological savvy, visionary women HR leaders possess a unique ability to inspire and motivate others. Through their empathy, authenticity, and commitment to servant leadership, they create cultures of trust and collaboration where employees feel empowered to innovate and grow. By leading with compassion and integrity, they set a positive example for future generations of leaders, paving the way for a more inclusive and equitable workplace for all. One of the hallmarks of visionary women HR leaders is their unwavering commitment to fostering inclusive workplaces where every individual feels valued and empowered to contribute their best. Through initiatives such as mentorship programs, employee resource groups, and unconscious bias training, these leaders are breaking down barriers and creating environments where diversity is celebrated as a source of strength rather than a challenge. In conclusion, visionary women HR leaders are playing a pivotal role in shaping the future of work. Their innovative approaches, strategic foresight, and commitment to diversity and inclusion are driving positive change within organizations and empowering employees to reach their full potential. As we look ahead to the future, it is clear that these visionary leaders will continue to inspire and lead the way towards a more inclusive, innovative, and equitable workforce. Furthermore, visionary women HR leaders are leading the charge in embracing technology to streamline HR processes and enhance employee experiences. From implementing AI-powered 21 www.ciobusinessworld.com

24. Shattering Glass Ceilings: Innovation and Inclusion Women HR Leaders Driving 24

25. or far too long, the image of a Human Resources F leaders are transforming organizations with innovative ideas and a deep commitment to fostering inclusive workplaces. This isn't just good news for gender equality; it's a powerful driver of success for businesses of all sizes. 2. Employee Resource Groups (ERGs): Women HR leaders are strong advocates for ERGs, which provide a platform for employees from underrepresented groups to connect, share experiences, and contribute to a more inclusive culture. 3. Mentorship and Sponsorship Programs: They understand the importance of mentorship and sponsorship, particularly for women and minorities, in navigating career paths and achieving leadership positions. By creating formal programs, they ensure these crucial connections are fostered. leader was often a man in a suit. But the tide is turning. Today, a growing wave of women HR Innovation through a Different Lens Women bring fresh perspectives to the table. Unburdened by traditional HR practices, they're more likely to champion new approaches to talent acquisition, development, and engagement. Here are some ways women HR leaders are shaking things up: Open Communication Channels: They prioritize open communication and encourage employees to voice their concerns and ideas. This creates a safe space for feedback and allows for proactive efforts to address issues related to inclusion. 1. Tech-Savvy Recruitment: They leverage technology to streamline recruitment processes and identify diverse talent pools. This could involve utilizing AI-powered resume screening tools that focus on skills over names or implementing virtual career fairs that open doors to a wider geographical range of candidates. 2. Data-Driven Decisions: Women HR leaders are utilizing data analytics to measure the effectiveness of HR initiatives and identify areas for improvement. This data-driven approach helps them tailor programs to specific needs and track progress towards diversity and inclusion goals. 3. Focus on Flexibility: Understanding the needs of a modern workforce, women HR leaders are championing flexible work arrangements, remote work options, and programs that support work-life balance. This not only attracts top talent but also fosters a more engaged and productive employee base. 4. Building a Culture of Learning: Recognizing the ever- evolving skillset demands, women HR leaders are prioritizing employee development. This might involve implementing mentorship programs, creating personalized learning pathways, and fostering a culture of continuous learning within the organization. The Ripple Effect: Good Things Do Happen The impact of women HR leaders goes beyond the HR department. Their focus on innovation and inclusion creates a positive ripple effect throughout the organization: 1. Enhanced Employer Brand: A commitment to diversity and inclusion attracts top talent and improves a company's reputation as a desirable workplace. 2. Increased Innovation: Diverse teams bring a wider range of perspectives and experiences to the table, leading to more creative solutions and a stronger competitive edge. 3. Improved Employee Engagement: When employees feel valued and respected, they're more likely to be engaged, productive, and loyal to their organization. 4. Stronger Business Performance: Studies have shown a clear correlation between diversity and inclusion initiatives and stronger financial performance. The Future is Female The rise of women HR leaders is a testament to the power of breaking down barriers. Their innovative approaches, coupled with a deep commitment to inclusion, are transforming workplaces for the better. This shift not only benefits women in the workforce but creates a more successful and equitable future for all. As Maya Angelou said, "Perhaps travel cannot prevent bigotry, but by demonstrating that all peoples cry, laugh, eat, worry, and die, it can introduce the idea that if we try and understand each other, we may even become friends." Women HR leaders are fostering this understanding, building bridges, and making the world of work a better place, one inclusive step at a time. The Power of Inclusion: Strength in Diversity Women HR leaders understand the importance of creating a workplace where everyone feels valued and respected. Here's how they're building more inclusive environments: 1. Unconscious Bias Training: They are actively combating unconscious bias in the hiring process and promotion opportunities by implementing training programs that raise awareness and equip employees with strategies to mitigate bias. 25 www.ciobusinessworld.com

28. The Currency of Life: Understanding the Importance of Time Management 28

29. I aspirations. Yet, it is perhaps the most valuable currency we possess, shaping the trajectory of our personal and professional journeys. n the hustle and bustle of modern life, time is often viewed as a finite resource, constantly slipping away without regard for our plans or However, by setting boundaries, establishing designated time for work, leisure, and self-care, and learning to say no to non-essential commitments, we can create a more harmonious and fulfilling lifestyle that nurtures both our personal and professional selves. Understanding the importance of time management is essential not only for achieving our goals but also for living a fulfilling and balanced life. Additionally, time management allows us to seize opportunities and make the most of life's fleeting moments. By being proactive rather than reactive, we can prioritize activities that align with our long-term goals and values, whether it's pursuing a passion project, spending quality time with loved ones, or embarking on new adventures. Time is a precious commodity that waits for no one, and by managing it wisely, we can make the most of every moment and live life to the fullest. Time management is more than just a productivity hack; it is a fundamental skill that enables us to make the most of our limited time on Earth. By effectively allocating our time to tasks and activities that align with our priorities and values, we can maximize our productivity, minimize stress, and achieve greater fulfillment in all aspects of life. Moreover, effective time management fosters a sense of control and empowerment over our lives. When we take ownership of our time and make intentional choices about how we spend it, we feel more in control of our destiny and less at the mercy of external forces. By developing good habits and routines, setting clear boundaries, and practicing self-discipline, we can cultivate a sense of mastery over our time that empowers us to live with purpose and intention. One of the key benefits of effective time management is increased productivity. When we have a clear understanding of how we spend our time and prioritize our tasks accordingly, we can accomplish more in less time, leaving room for other pursuits and activities that bring us joy and fulfillment. By setting realistic goals and deadlines, breaking tasks into manageable chunks, and eliminating distractions, we can make significant strides towards our objectives without feeling overwhelmed or burnt out. In conclusion, the importance of time management cannot be overstated. Time is the most precious resource we have, and how we choose to spend it ultimately determines the course of our lives. By mastering the art of time management, we can increase productivity, maintain a healthy work-life balance, seize opportunities, and live with greater purpose and fulfillment. As we embark on the journey of life, let us remember that time is not a renewable resource, and every moment counts. Furthermore, effective time management is essential for maintaining a healthy work-life balance. In today's hyper-connected world, it is all too easy to fall into the trap of constant busyness, sacrificing our personal lives and well- being in pursuit of professional success. 29 www.ciobusinessworld.com

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33. Visionary Leaders Transforming The Energy Landscape T sources. At the forefront of this transformation are visionary leaders – individuals with the foresight and determination to reshape the energy landscape for a brighter future. he global energy sector is facing a critical crossroads. Climate change concerns necessitate a shift towards cleaner, more sustainable energy flexible and efficient power distribution, ensuring a reliable energy supply. Energy Efficiency: Reducing overall energy consumption is critical for a sustainable future. Leaders are promoting energy-efficient technologies and policies that incentivize conservation. • Champions of Renewables: Leading the Sustainability Charge Building a Collaborative Future: Partnerships for Progress These leaders come from diverse backgrounds – from government officials to CEOs of energy companies. They share a commitment to renewable energy sources such as solar, wind, and geothermal. No single entity can achieve a clean energy future alone. Visionary leaders are fostering collaboration between governments, businesses, and research institutions. Policy Architects: Government leaders with a vision for a sustainable future are enacting policies that incentivize renewable energy production and discourage reliance on fossil fuels. They are streamlining permitting processes and offering tax breaks to make renewables more competitive. Public-Private Partnerships: These partnerships leverage government funding and private sector expertise to accelerate the development and deployment of clean energy technologies. • • International Cooperation: Global collaboration is crucial for addressing climate change. Leaders are working together to establish international standards, share best practices, and ensure a smooth transition to a clean energy future. • Industry Titans: CEOs of energy companies are investing heavily in renewable energy infrastructure. They are building solar farms, wind turbines, and geothermal plants, diversifying their energy portfolio and mitigating climate risks. • The Road Ahead: Challenges and Opportunities Innovation Instigators: Pushing the Boundaries of Technology Despite the progress, challenges remain. Integrating renewables into the grid, managing energy security concerns, and ensuring affordability for consumers are ongoing hurdles. However, visionary leaders are paving the way forward, demonstrating that a clean energy future is not just possible, but essential. Visionary leaders understand that innovation is key to accelerating the transition to clean energy. They are fostering research and development in areas like: Energy Storage: Developing cost-effective energy storage solutions is crucial for integrating renewables into the grid. Leaders are supporting research into battery technology, pumped hydro storage, and other innovative solutions. Conclusion: A Brighter Energy Tomorrow • The transformation of the energy landscape is a testament to the power of visionary leadership. By championing renewables, fostering innovation, and promoting collaboration, these leaders are creating a path towards a more sustainable energy future for generations to come. Their legacy will be a world powered by clean energy, ensuring a healthier planet and a brighter tomorrow. Smart Grids: Modernizing the electricity grid is essential for managing the variable nature of renewable energy sources. Smart grid technologies allow for • 33 www.ciobusinessworld.com