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Airlines IT Services

ITC Infotech is a leading name in airline industry IT solutions across multiple service verticles to enhance customer experience and overall business structure.<br>

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Airlines IT Services

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  1. Airlines IT Services Digitaligence@work Digitaligence@work ©2019 ITC Infotech. All Rights Reserved. 1

  2. About Us ITC Infotech is a specialized global technology services provider, led by Business and Technology Consulting. ITC Infotech’s Digitaligence@work Digitaligence@work infuses technology with domain, data, design, and differentiated delivery to significantly enhance experience and efficiency, enabling our clients to differentiateand disrupttheir business. ©2019 ITC Infotech. All Rights Reserved. Digitaligence@work | 2

  3. Airlines IT Services  Digital technologies and data is transforming the aviation industry. The future of aviation will be driven through comprehensive digital solutions designed and engineered to deliver superior passengerexperience. Digital technologies will enable and disrupt the industry through re-imagining business processes — as evident in programs such as IATA’s Simplifying the Business (StB) aimed at transforming conventional airline practices to a passenger-centric approach that delivers value to airlinebusinesses and the overall travelecosystem. Airlines leverage ITC Infotech’s business led technology service and solutions to address both the challenges and the opportunities in the industry. We help our customers execute on their digital transformation agenda: from Omni-channel Customer Experience and AirlineSystems Modernizationto extractingmore value delivery from investments in Data.   ©2019 ITC Infotech. All Rights Reserved. Digitaligence@work | 3

  4. Itc Infotech’s Airlines Services Landscape ©2019 ITC Infotech. All Rights Reserved. Digitaligence@work | 4

  5. Delivering Results  Extensive airline project experience and deep rooted domain knowledge of the airline industry — the landscape, its challenges and opportunities— makeITC Infotech a partner of choicefor Airlines. Partnerships with industry leaders including Amadeus, Oracle, Salesforce and Microsoft have enabled ITC Infotech to roll out solutions for multiple service verticals — from passenger service systems and loyalty solutions to B2B sales and airline data warehouses. Several Airlines have been able to extract and translate relevant data into precise insights that drive business strategies using ITC Infotech’s well-researchedand tested IP-basedanalyticsframeworks. ⎼ Acceleration frameworks and solutions: Migration to next-gen CRM and loyalty applications and upgrades of legacy solutions ⎼ Customer experienceand loyalty:Robust frameworksfor customerexperienceand value management ⎼ PassengerServiceSystems (PSS): Implementationand testing of latest PSS systems such as Alteá ⎼ Service-orientedarchitecture(SOA) and integration: Legacymodernization and existingbusiness process redesign ⎼ Application development and maintenance: Custom applications employing web/mobility technologies across multiple airlinefunctions ⎼ Analytics and data mining: Creation, hosting and management of data warehouses that support multiple airline business functions  ©2019 ITC Infotech. All Rights Reserved. Digitaligence@work | 5

  6. Offerings Solutions Services               Airline Analytics B2B Sales Analytics Competitive Intelligence Customer Value Management Loyalty Management Operations Insights Solution Revenue Insights Oracle Airline Data Model - OADM Data Infrastructure to Insight to Intervention Operations Enablement – ADM Testing as a Service (TaaS) Customer Experience Operations Enablement – ERP Infrastructure Services ©2019 ITC Infotech. All Rights Reserved. Digitaligence@work | 6

  7. Thank you Connect with us to understand how ITC Infotech can help your business Digitaligence@work Email: contact.us@itcinfotech.com Web: www.itcinfotech.com ©2019 ITC Infotech. All Rights Reserved. All trademarks are the registered property of the respective companies and are acknowledged.

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