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Facilitation

Facilitation. Richard Fisher. A structured meeting technique designed to gather information and develop high-quality solutions in a compressed time-frame. Facilitated Sessions. Facilitation Benefits. Enhanced creativity and problem solving Enhanced communications Group synergy

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Facilitation

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  1. Facilitation Richard Fisher

  2. A structured meeting technique designed to gather information and develop high-quality solutions in a compressed time-frame. Facilitated Sessions Facilitation - Richard Fisher

  3. Facilitation Benefits • Enhanced creativity and problem solving • Enhanced communications • Group synergy • Accelerate review, critique, & approval cycle • Formal but flexible • Roles and responsibilities defined • Participant education • Greater commitment to team decisions Facilitation - Richard Fisher

  4. TQM Team Building Business Process Re-Engineering Project Planning Operational Planning Strategic Planning Problem Solving Information Reqm’ts JAD Reorganizations Consensus Building Systems Development Training Peer Reviews Department & Committee Meetings Facilitation Uses Facilitation - Richard Fisher

  5. Facilitation Components • Structure, and a formalized process • Workshop environment exploiting group dynamics • An impartial session leader • Focus on analysis and solutions Facilitation - Richard Fisher

  6. Facilitator Assistant Facilitator Meeting Room Walls / Sticky Paper Markers / Paper Comfortable Chairs Overhead Projector Computer Participants Objectives Agenda Deliverables Facilitation Ingredients Facilitation - Richard Fisher

  7. Typical Room Setup Facilitation - Richard Fisher

  8. There are no “bad ideas” Stay on topic Participation Everyone is on time Everyone is a full time participant "YES / NO" Decisions Decisions by Team One conversation / one speaker No “side talk” Avoid interruptions Facilitation Rules Facilitation - Richard Fisher

  9. PARTICIPATION AND ROLES • Executive Sponsor • Facilitator • Assistant Facilitator • Participants • Users on-call • Observers Facilitation - Richard Fisher

  10. Role of Facilitator • Prepare for meetings • Lead the meeting • Follow-up Facilitation - Richard Fisher

  11. Role of Participants • Making suggestions for topics • Brainstorming ideas • Supporting the team leader • Making a commitment to follow-up Facilitation - Richard Fisher

  12. THREE ITERATIVE STEPS Preparation Meeting Wrap Up Facilitation - Richard Fisher

  13. Preparation Step • Define meeting objective • Gain management commitment • Plan meeting / set agenda • Gather preliminary information • Prepare participants • Meeting logistics P M W Facilitation - Richard Fisher

  14. Meeting Step • Gather / present information • Brainstorm • Define solutions • Gain consensus / commitment P M W Facilitation - Richard Fisher

  15. Wrap Up Step • Review notes • Resolve issues / action items • Written meeting report / minutes • Complete other deliverables • Evaluation P M W Facilitation - Richard Fisher

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