Victim Support Wiltshire

1. Victim Support Wiltshire • Unit 9 Prince Maurice Court • Hambleton Avenue • Devizes • Wiltshire SN10 2RT • Local Office: 01380 738878 • wiltshire@victimsupport.org.uk • Rvcu: 0845 456 6099

2. Aims • Awareness Victim Support • Awareness of the services provided by Victim Support • Awareness of Witness Service

3. Victim Support • National charity • Formed in 1973 • Locations across England and Wales • Independent of government and police • Free and confidential services

4. Purpose • Our purpose is to work in the community to reduce the effects crime has on people.

5. Non-judgmental Tailored to individual needs Culturally sensitive and flexible. Very well trained Types of crime Who we support Length of Support

6. Who we help Victim Service • We identified almost 165,000 people affected by crime to need support. • 442,000 Phones calls to give information, practical and emotional support. • 72,000 visits and meetings Witness Service - 240,000 witnesses supported - 41,500 Pre-trial Visits - 65,000 other people supported at court (family and friends)

7. How do we do it in Wiltshire?Victim Service • Referrals- Police, Self, Agency • Victim Care Unit (VCU) • Initial Contact by VCO • Needs assessment • Local office

8. Divisional Manager Wiltshire Victim Service • ASB advocate worker • Service Delivery Manager x 2 Senior Service Delivery Manager • IDVA x2 Service Delivery Assist. • Victim & Witness Development worker • IDVA support Worker VOLUNTEERS

9. Victim Service – what do we do? • Emotional support • Practical support • Information • Financial support

10. Wiltshire Witness Service • Swindon Magistrates • Swindon Crown Court • Salisbury Combined Court • Chippenham Magistrates

11. How do we do it in Wiltshire?Witness Service • Referrals- WCU, Victim Service • Prosecution and defence

12. Witness Service – what do we do? • Pre-trial visits • Emotional Support • Explanation of court processes • Signposting/referral back to the victim service

13. Questions?

14. THANK YOU!