Future Leaders Project

1. Future Leaders Project Report back to: Assessment Centre Study Group Thursday, February 28, 2002 By Kas Koekemoer

2. Definition of a Future Leader • Someone who possesses enough: • Estrogen to build a network of relationships + • Testosterone to kick butt for implementation + • Finesse to fake the rest!! “In Partnership with our Clients”

3. Outline • Project • Defining the Future Leader • Defining the Competencies • Building the Simulation • Results • Lessons Learned • The next steps • Questions ? “In Partnership with our Clients”

4. Project Team Project • Long list of volunteers… • Shelagh Goodwin Naspers • Kas Koekemoer CMS • Willie Marais Old Mutual Chrisna Visser Telkom “In Partnership with our Clients”

5. Work Flow Project 2000 2001 2002 Literature Design Trial Trial Trial Study Simulation 1+2 3 4 “In Partnership with our Clients”

6. Defining the Future Leader Defining the Future Leader • Pre- and Post nineties: Business models • Paradigm Shifts • Future Scenarios • Free Choice enterprise • E-World Business • Global Capability Network • African Ubuntu Form • Changing business values and behaviors “In Partnership with our Clients”

7. Business Model Defining the Future Leader “In Partnership with our Clients”

8. Business Model (cont.) Defining the Future Leader “In Partnership with our Clients”

9. Get a career Fit in Life-long career Family values Company loyalty National economic focus Get a life Be unique, be yourself Sell skills to best buyer Egocentric values Loyal to self or profession Global interlinked economic focus Paradigm Shifts Defining the Future Leader “In Partnership with our Clients”

10. Clear organizational boundaries For the good of the company All things to all clients Company owns all assets Nationalization Fuzzy or virtual organizational boundaries Self realization and fulfillment Focused Workers own intellectual assets Globalization and Tribalization Paradigm Shifts (cont.) Defining the Future Leader “In Partnership with our Clients”

11. Future Scenarios Defining the Future Leader Free Choice Enterprise • I own my knowledge • Driver – Need for meaning and purpose • Selfish & egocentric • Personal ownership of time and intellectual resources and property • Eccentric and innovative • Ranges from high profit to costly R&D cost “In Partnership with our Clients”

12. Future Scenarios (cont.) Defining the Future Leader Free Choice Enterprise (cont.) • Governance rests with the buyer • Individualistic philosophy • Choice rests with the employee • Real-time delivery of services and products • Brain-based competition “In Partnership with our Clients”

13. Future Scenarios (cont.) Defining the Future Leader E-World Business • I share my knowledge • Driver – Technological innovation & access to information and processing power • Response and shared contribution driven • Technical innovation • Builds electronic networks • Redefines the meaning of personal relationships “In Partnership with our Clients”

14. Future Scenarios (cont.) Defining the Future Leader E-World Business (cont.) • Governance rests with central E-source • Individualistic philosophy • Virtual employment • Time is auctioned • Data-based competitiveness “In Partnership with our Clients”

15. Future Scenarios (cont.) Defining the Future Leader Global Capability Network • We sell knowledge • Driver - Capability • Relationship of interdependence with other suppliers in a shared value chain • Only the end-user sees the client • Governance is shared by partners “In Partnership with our Clients”

16. Future Scenarios (cont.) Defining the Future Leader Global Capability Network (cont.) • Cooperative and competitive philosophy • Low employment • Local, small niche players grow • Real-time delivery • Leveraged capability-based competitiveness “In Partnership with our Clients”

17. Future Scenarios (cont.) Defining the Future Leader African Ubuntu Form • We own our knowledge • Driver - Respect and personal value • Paternalistic & employee serving • Employee ownership • Consultative • Community-centric • Group-, not individual driven “In Partnership with our Clients”

18. Type of Business Defining the Future Leader “In Partnership with our Clients”

19. Competency Relationship Builder Opportunism Facilitate Implementation Business acumen Negotiator Assertiveness Role Networker Entrepreneur Deal Maker Manager of contracts The Virtual LeaderRoles and their Competencies Defining the Competencies “In Partnership with our Clients”

20. Levels of Assessment Building the Simulation “In Partnership with our Clients”

21. Sample of a competency… Opportunism Building the Simulation “In Partnership with our Clients”

22. Building the Simulation Building the Simulation • Criteria for simulation • Something new • High tech – paper free • Participate from your office • The network of small enterprises • The Electronic Interactive mailing • The Telephonic Business opportunity exploration “In Partnership with our Clients”

23. The Network Building the Simulation Home Industry Nursery Butcher Florist Bakery Steak House Deli • Control Hub • Administrator: • E-mails – Business Problems and opportunities • Banker/Client – Opportunity Exploration • Observers score Liquor Store Mini Super market “In Partnership with our Clients”

24. Some interesting items…. Building the Simulation • Tailor-made background with similar concepts e.g. cash shortage • Today's newspaper as background info • Bank manager e-mails request for updated cash-flow projection • Opportunism items • MAP of town “In Partnership with our Clients”

25. “In Partnership with our Clients”

26. The Scoring Building the Simulation • E-mails are basis of responses • Can assess 9 participants at the same time • Mail responses to the Observers • Use the BARS report form • Mail results back to administrator who collates into a final report “In Partnership with our Clients”

27. Results & Lessons Learned Results and Lessons • Trial One = Each participant brings own laptop • Requires a server and a hub to relay messages • Not all laptops had network cards • Those who had, had different and incompatible software • Would require two hours of aligning settings if software were the same • Aborted this attempt “In Partnership with our Clients”

28. Results & Lessons Learned Results and Lessons • Trial Two = Server with training room • Could mail to server but not to each other • Register each participant on a free web hosting • Delays occurred of up to 30 minutes • Stopped simulation after 5 hours • Some participants found Background and In-basket items too easy “In Partnership with our Clients”

29. Results & Lessons Learned Results and Lessons • Trial three = Internet • Server delay time of up to one hour between 1st and second item • Some volunteers received no items • Stopped simulation after two hours “In Partnership with our Clients”

30. Results & Lessons Learned Results and Lessons • Trial four = Intranet server • Email technology may not be familiar to delegates • Typing speed limits the volume of behavior generated • Expert users of technology may be at an advantage • Responses ranged from ‘fun’ (PC expert) to ‘frustrating’ (casual PC user) • I still need printouts! “In Partnership with our Clients”

31. General Lessons Learned Results and Lessons • Difference between an e-mailed In-basket and an interactive In-basket • Executives could use their own secretaries • Can observe from different locations • Observer reports no problem to classify and rate behavior • Could change scoring per person to scoring per item(s) “In Partnership with our Clients”

32. General Lessons Learned Results and Lessons • Viable in virtual environment • Cheaper than a traditional center: • No facilities costs • No traveling costs or time • Can assess for national companies on same server across regions • Possible help from others to be out-ruled • Can construct the simulation “virtually” if shared mind-set exists • Beware of computer potholes! “In Partnership with our Clients”

33. The end • Questions ? “In Partnership with our Clients”

34. Project Plan • Gather information on future scenarios and competencies • One-week interaction to finalise competencies and to build simulation • Further fine-tuning of simulation via e-mail • One-day testing at a site “In Partnership with our Clients”

35. Future Scenarios (cont.) Defining the Future Leader African Ubuntu Form (cont.) • Governance rests with the community • Socialistic philosophy • High employment • Negotiated time scale • Shared value-based competitiveness “In Partnership with our Clients”

36. The Future Steps The Future Steps • Find a sponsor company • Confirm 6 Competencies • Tailor-make simulation for sponsor • Trial on Intranet • Test telephone scoring • Report back “In Partnership with our Clients”