Mortuary Science Train-the-Trainer | Clarify Student-Preceptor Relations

1. Welcome SIUC Mortuary Science Train the Trainer Spring 2020 10/2019

2. Background • Train the Trainer was created in 1996 as a collaboration between the program and SIU legal counsel to clarify student-preceptor relations • Covers the funeral home in work related accidents • Clarifies what a student should and should not do • Mandatory for all funeral homes 10/2019

3. A Little About Legal Issues • By signing the Affiliation Agreement of Understanding (both preceptor and student) you are agreeing to follow the guidelines set forth and are covered against repercussions if these guidelines are followed • If guidelines are not followed, this is when liability issues arise related to the funeral home 10/2019

4. What are we going to discuss today? • Purpose: This program is designed to help you, the preceptor, to better understand the Mortuary Science and Funeral Service internship program requirements. We initially developed this program in response to recommendations from individuals who had served as preceptors in the past, but now it is being mandated by our accrediting body 10/2019

5. Why do we have to go through this program? • Because of the increased concern over student issues, the SIUC Legal Counsel is requiring individuals who are serving as preceptors for interns to go through this training program • In addition American Board of Funeral Service Education (ABFSE) has made it mandatory for the program’s accreditation 10/2019

6. Objectives: The objectives of this program are to explain what we are expecting of the students, what the program needs from you as a preceptor and professional, and what you need from the program and faculty • This is an opportunity for you to ask questions and/or receive clarification 10/2019

7. Topics: Our topics for discussion will include, but are not limited to the following: • Student rules and regulations including behavior, dress codes, participation and the Professional Growth Evaluation • The 2017 Fundamentals of Funeral Directing: Building A Professional Cornerstone, National Board Exam review, and internship course quizzes each week and quarterly • Embalming and funeral directing reports, including completion of these reports and the preceptors responsibility to the regulations governing student participation 10/2019

8. Final Student Evaluation form that you will need to complete at the conclusion of the thirteen week program • The Sexual Harassment policy of the University • Liability insurance for you and the University 10/2019

9. How should I view the student-preceptor relationship? • Think of your relationship as if your student were a student teacher and you are the teacher. • The student is paying tuition to learn from you-not do maintenance or menial labor • The student is there to get hands-on training from you, but not be left unsupervised 10/2019

10. How much should the student work? • We would like you to work them 80 hours every two weeks with a flex schedule based on the funeral homes needs • This can include nights and weekends • If the funeral home is not busy you might let them study 10/2019

11. Do I pay the student? • The student is paying tuition for MSFS 410 and 411- Funeral Service Internship, therefore the grade you give them is their payment • Your evaluation makes up 20% of each course for their final grade 10/2019

12. Can I pay the student? NO!!!!! 10/2019

13. Course objectives • MSFS 410 • Assist in conducting funeral services of the various religious faiths; • Understand the basic principles involved in managing a funeral home; • Demonstrate a knowledge of the laws, rules and regulations that govern funeral service; and • Complete all appropriate reports and records. 10/2019

14. Course objectives • MSFS 411 • Select, locate and raise arteries and veins for the embalming operation; • Select the proper embalming chemicals and techniques for different types of embalming; • Function in the embalming room in a safe manner; • Embalm a dead human body; and • Complete appropriate reports and records 10/2019

15. Training the Student-Embalming • Removal procedures • Equipment • Necessary documentation • Universal precautions • Assisting family members present • Embalming • Verify permission to embalm • Removal from stretcher or cot • Placement on prep table 10/2019

16. Pre-embalming analysis • Bathing, shampooing, disinfecting • Setting features • Selection of injection and drainage sites • Techniques for raising vessels • Chemical selection and mixing • Injection and drainage methods • Embalming machine operation and maintenance • Cavity treatment 10/2019

17. Aspiration techniques • Methods of closing incisions • Suturing techniques • Restorative techniques • Preparing remains for viewing • Dressing • Cosmetizing • Casketing 10/2019

18. Preparing remains for cremation • Contact medical examiner/coroner • Required cremation forms • Crematory regulations • Preparing human remains for cremation 10/2019

19. Training the Student-Funerals • Service and merchandise selection • Be familiar with the merchandise offered by the funeral home • Be familiar with service options available to client families • Be familiar with the credit policies of the funeral home 10/2019

20. Assisting in making arrangements • Assist in completing paperwork • Contact ministers • Contact cemeteries/crematories • Contact outer burial container/vault company • Contact florists • Contact musician • Contact vocalists • Complete obituaries(fax/e-mail) 10/2019

21. Assisting in the conducting of funerals • Clean the chapel, family room, foyer, and vehicles • Set up floral arrangements • Set up register book • Prepare memorial folders • Greet funeral attendees • Assist casket bearers • Assist in preparing for funeral procession • Drive in funeral procession 10/2019

22. Assist at graveside committal • Transport flowers • Care for funeral attendees at the cemetery • Assist in completing aftercare follow-up for client families • Telephone etiquette • People skills • Information gathering • Delivery of messages promptly and accurately • Taking a first-call 10/2019

23. How long is the internship? • The intern will be learning at your facility from mid January 13 to late April 16. • This is a 13 week period-but the student will have 1 week off for the University’s spring break • The break is the second week of March 9-17-but it is mutually decided between student and preceptor 10/2019

24. Sexual Harassment • Any unwelcome sexual advances, requests for sexual favors and other verbal and physical conduct of a sexual nature • Can be as subtle as a look or as blatant as rape • Harassers are usually male and victims usually female • Victims can be of the same sex 10/2019

25. Examples of Sex Harassment • Direct or indirect threats or bribes for unwanted sexual activity • Sexual innuendos and comments • Intrusive sexually explicit questions • Sexually suggestive sounds or gestures such as sucking noises, winks and pelvic thrusts • Repeatedly asking the person out for dates or to have sex 10/2019

26. Examples continued • Touching, pinching, patting, stroking, squeezing, tickling, or brushing against a person • A neck/shoulder massage • Rating a person’s sexuality • Ogling or leering, staring at a woman’s chest or a man’s rear 10/2019

27. Examples continued • Spreading rumors about a person’s sexuality • Graffiti about a person’s sexuality • Name-calling (esp. derogatory names for females) • Sexual ridicule • Frequent jokes about sex or males/females 10/2019

28. Examples continued • Letters, notes, telephone calls or material of a sexual nature • Pervasive displays of pictures, calendars, cartoons or other materials with sexually explicit or graphic content • Stalking a person • Attempted or actual sexual assault 10/2019

29. Sexual Harassment-A Wrap • Always remember that even if you don’t have bad intentions a comment, action or message can be viewed by the intended listener as offensive • If you are unsure whether the listener is sensitive to certain subjects, avoid those topics 10/2019

30. If something is taken wrong-apologize • You are responsible for your employees-their actions reflect your facility • A student can be the harasser as easily as the victim. Don’t allow them to become the harasser or the harassed 10/2019

31. What should we NOThave the student do? • Yard work • Roof and building maintenance • Washing and waxing cars • Unsupervised activities that a licensed person should do • Anything where a student could be injured unnecessarily • Anything not related to funerals and embalmings 10/2019

32. Good Rule of Thumb • If it is not taught in the classroom under American Board of Funeral Service Education (ABFSE) curriculum guidelines (ie. mowing and maintenance) then it should not be done by the intern 10/2019

33. Well, you say, that’s part of being a funeral director • Not when they are paying tuition and trying to learn how to funeral direct and embalm • After they graduate and you hire them, sure they can do those things • Look at this like a teachers assistant, they don’t send teacher assistants out to mow the lawn 10/2019

34. What CAN the student do? • Anything a licensed funeral director would do on a daily basis • All removal and preparation of remains and directing of funerals with direct supervision • Cleaning and maintenance related to the operation of a funeral home 10/2019

35. Travel arrangements • The internship faculty will make one site visit during the semester • Evaluate student’s progress • Meet funeral home personnel • Give a quiz • Clear up any concerns or questions 10/2019

36. What should the preceptor sign? • Everything • The preceptor will sign all reports and evaluations • Other directors and staff can supervise students, but the preceptor should sign all reports 10/2019

37. What is the minimum required of the student school-wise? • 12 Embalmings • 12 Funerals • Study text and NBE Study Guide supplemental material for passing boards 10/2019

38. Who evaluates who? • The student is evaluated twice during the 13 weeks for professionalism. They are also evaluated at the end of the semester • makes up 20% of both grades • The funeral home is evaluated by the student to judge suitability for future interns • All files are kept confidential 10/2019

39. Reviewing Forms & Paperwork • Agreement of Understanding • Please sign and return to SIU if you have not already done so • A copy will be sent to you when completed by SIU 10/2019

40. Questions and Comments • cgriffit@siu.edu • If you have any questions regarding your intern, e-mail me or call (618) 453-7214 10/2019

41. Thank you again for participating in this important part of the students’ curriculum! 10/2019