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People Systems Quality Systems Technology Systems Radiology Cardiovascular Services

Florida Hospital Care Leaders Assessment Process. Teams. People Systems Quality Systems Technology Systems Radiology Cardiovascular Services Thoracic Services Pain Management Emergency Department. Identification of Gaps by Campus and Systems. Initial Data Analysis.

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People Systems Quality Systems Technology Systems Radiology Cardiovascular Services

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  1. Florida Hospital CareLeaders Assessment Process Teams • People Systems • Quality Systems • Technology Systems • Radiology • Cardiovascular Services • Thoracic Services • Pain Management • Emergency Department Identification of Gaps by Campus and Systems Initial Data Analysis Identification of Opportunities by Campus and Systems Consolidation of Data Analysis with other Careleaders teams Initial On Site Follow up List Prioritization of Gaps and Opportunities and Resource Needs Agenda Development for On Site Visit Teams define Document Request by Systems and Verticals Scheduling of Site Visit with Key Staff Development of Roadmap Implementation We are here Data Readily Available Provided On Site Interviews and Data Collection Timeline and Progress Metrics for Roadmap Reconciliation of Analysis in SWOT Report In Depth Data Analysis post visit Presentation to Leadership

  2. Florida Hospital CareLeaders Assessment Status People Systems • Careleaders Team: • Linde Harned (Lead) • Gayle Waston • Ann Rhoades • Susan Edgeman-Levitan (Patient Satisfaction) • FH Team: • Dick Tibbits (Lead) • Paul Brantley • Deadlines: • Formulate On Site meeting agenda by 3/31/06 (done) • Scheduling of Return visit 04/3-5/06 (done) • All data collection by 04/07/06. (done) • Reconciliation of findings with other team by 05/05/06 • People System Analysis completed by 05/01/06 • Road map and Plan completed by 05/10/06 • Conversion to SWOT format 05/15/06 • Deliverables: • Final IS STATE Assessment and People System Model Recommendations with roadmap 05-18-06 • Status: On Target • Main contacts made. • Documents being provided and to be assessed. • Team members designated and communicating. • CL Team site visit Feb 13-17. All but two campuses. • Preliminary assessment provided during session in Boston. • Next Steps: • Get additional patient satisfaction information • Continue Analysis of results after onsite visit • Review of Patient Satisfaction Results and report • Identify Campus Gaps and Systems gaps • Identify Opportunities for System wide implementation • Documentation Pending: • None at this time People Systems Quality Systems Technology Systems Radiology Cardiovascular Services • Status: • Main contacts made. Documents being provided and to be assessed. • CL Team site visit Feb 13-17. All but two campuses. • Next Steps: • Analysis of results. • Return visit 04-3-5-06 for follow up visit. • Deliverables: • Preliminary assessment Mar 14-15. 4 hour session in Boston. • Final IS STATE Assessment and Subscription Model Recommendations with price point 05-18-06 • Status: • Lee A briefed on Reconciling Framework 02-15-06. • CL Team has engaged Chris K to undertake gap analysis by site. • An assessment tool has been developed by CL. • Leapfrog scenario assessment revealed bottom of 3rd tier performance if a submitter. (686) with 25% Commitment • Next Steps: • Team site visit April 3-5. C Throop and C Sale meetings with safety, CPI, service line and risk leaders. • Deliverables: • Gap analysis against 2006 and 2007 requirements of Reconciling Framework. • Test an E2E imbedded tool. • JCAHO assessment is a problem setting up meetings. • Assess the JCAHO mock review – CT to get it from CK. • Follow up with Ettinger who is their Baldridge consultant. • Review culture scores (SP 1.B) • Check LFG commitment reality. • Pre meeting with Chris Kapture • C. Throop to provide assessment of Quality Data systems • Status: • Lee A. introduced to Mike Sommers – Technology lead for CERNER assessment. • Next Steps: • Lee Adler to establish connection with Andy Crowder new CIO and Eddie Solar CFO • Review of Document request form with Andy C. and Eddie S. • Deliverables: • IS STATE of quality and safety systems as they relate to the harmonized safety areas. Relate to the set of measures, standards, and practices. • Status and optimization opportunities for CERNER deployment • Status: • Radiology team engaged with radiology dept leadership 020206. Document request sent. Awaiting content. • Marla Santos briefed 02-20-06 • Initial Track One outpatient Project information received • Next Steps: • Obtain source data from the Track One projects • Synthesis of content • Schedule Site Visits • Deliverables: • IS STATE analysis and recommendations for future work • Status: • Initial document request prepared and Lee A. briefed by web-tele-con 02-08-06. • Thoracic surgery, and cardiac surgery teams briefed and ready to engage. • S Dodds to address patient flow and tech adoption • Call with Randy Haffner and Danielle Johnson to review project and data request 03/1/06 - Document Request sent • Next Steps: • Determine timeline for site visits. • Analysis of FH data provided. • Bill Richards to connect with Esmond Chan on Specific Financial Info • Deliverables: • IS STATE analysis and gap identification ED Pain Management Knowledge Management Portal Final Report Design • Status: • ED selected by Lars H. • ED team being assembled working with Menard as organizer. • Next Steps: • ED information request to be developed and submitted. • ED team to have web-tele-con with FH contacts. • Deliverables: • IS STATE regarding ED which is felt to have major problems due to volume and demand…could be a safety problem. • Menard to meet with ED team at BWH to then coordinate a visit and assessment. • Status: • Dr. McDowell site visit Feb 12-14. • Meetings with pain management committees and participants. • Initial findings reveal opportunities for improvement in culture and standardization, the pain committee can be much more integrated, and non-pharmacologic pain methods can be addressed. The pain committee could become a great resource as there is passion and readiness for improvement. • Internal team briefed • Next Steps: • Document exchange will be established. • Deliverables: • IS STATE and Future Recommendations. • Status: • Custom collaborative site constructed to date. • Team specific areas for content delivery. • Survey Flight Simulator with campus specific elements. • User profiles nearing completion. • Next Steps: • Pilot Chris Kaptur and Lee Adler to follow. • Deliverables: • Elements of SafetyLeaders web site converted to Pvt Label FH Version: • Includes 2005 Survey • Secure 2006 NQF SP content • 7 Site version of the survey simulator • Status: • Lee Adler briefed regarding reconciling framework and IS STATE vs Best Achievable. • Next Steps: • Design Final Presentation and Report to deliver optimal fit for . • Deliverables: • Preliminary Report 05-18-06 • Final Report 05-31-06 • Design report framework – SOAP and SWAT

  3. Florida Hospital CareLeaders Assessment Status Quality Systems • Careleaders Team: • Cheri Throop (Lead) • Carol Sale • Chuck Denham • FH Team: • Chris Kaptur (Lead) • Lee Adler • Louise Prairie (Risk Management) • Connie Hamilton • Deadlines: • Formulate On Site meeting agenda by 3/31/06 (Completed) • Team site visit with Campus Leadership, Safety, CPI, service line, risk leaders and NQF Safe Practices System owners and PSOs 04/3-5/06 • Completion Quality Assessment tool and analyze results. • All data collection by 04/27/06. • Reconciliation of findings with other team by 05/)5/06 • Quality Analysis completed by 05/005/06 • Road map and Plan completed by 05/10/06 • Conversion to SWOT format 05/05/06 • Deliverables: • System Model IS STATE of quality and safety systems as they relate to the harmonized safety areas and to the set of measures, standards, and practices. • Recommendations with roadmap 05-18-06 • Status: On Target • Initial exchange documentation • Team Member designated and communicating • Gap Analysis using Survey tool • Introduction of Process during session in Boston • Next Steps: • Dialogue with campus team regarding specific care and related safe practices (e.g. pressure ulcer prevention; DVT prevention) • Identification of performance gaps and campus-specific “best practices” • Consolidation of information and documentation • Preliminary Data Assessment - system • Review of new documentation Gap analysis using • Identifying better practices that could be cross linked and applied system wide – systematize • Immediate risk factors • Identification of short vs. Longer term opportunities • Development of suggested implementation roadmap for timelines and metrics from Is State to future state • Documentation Pending: • Obtain status of JCAHO mock review – C Throop to get it from C Kaptur. People Systems Quality Systems Technology Systems Radiology Cardiovascular Services • Status: • Main contacts made. Documents being provided and to be assessed. • CL Team site visit Feb 13-17. All but two campuses. • Next Steps: • Analysis of results. • Return visit 04-3-5-06 for follow up visit. • Deliverables: • Preliminary assessment Mar 14-15. 4 hour session in Boston. • Final IS STATE Assessment and Subscription Model Recommendations with price point 05-18-06 • Status: • Lee A briefed on Reconciling Framework 02-15-06. • CL Team has engaged Chris K to undertake gap analysis by site. • An assessment tool has been developed by CL. • Leapfrog scenario assessment revealed bottom of 3rd tier performance if a submitter. (686) with 25% Commitment • Next Steps: • Team site visit April 3-5. C Throop and C Sale meetings with safety, CPI, service line and risk leaders. • Deliverables: • Gap analysis against 2006 and 2007 requirements of Reconciling Framework. • Test an E2E imbedded tool. • JCAHO assessment is a problem setting up meetings. • Assess the JCAHO mock review – CT to get it from CK. • Follow up with Ettinger who is their Baldridge consultant. • Review culture scores (SP 1.B) • Check LFG commitment reality. • Pre meeting with Chris Kapture • C. Throop to provide assessment of Quality Data systems • Status: • Lee A. introduced to Mike Sommers – Technology lead for CERNER assessment. • Next Steps: • Lee Adler to establish connection with Andy Crowder new CIO and Eddie Solar CFO • Review of Document request form with Andy C. and Eddie S. • Deliverables: • IS STATE of quality and safety systems as they relate to the harmonized safety areas. Relate to the set of measures, standards, and practices. • Status and optimization opportunities for CERNER deployment • Status: • Radiology team engaged with radiology dept leadership 020206. Document request sent. Awaiting content. • Marla Santos briefed 02-20-06 • Initial Track One outpatient Project information received • Next Steps: • Obtain source data from the Track One projects • Synthesis of content • Schedule Site Visits • Deliverables: • IS STATE analysis and recommendations for future work • Status: • Initial document request prepared and Lee A. briefed by web-tele-con 02-08-06. • Thoracic surgery, and cardiac surgery teams briefed and ready to engage. • S Dodds to address patient flow and tech adoption • Call with Randy Haffner and Danielle Johnson to review project and data request 03/1/06 - Document Request sent • Next Steps: • Determine timeline for site visits. • Analysis of FH data provided. • Bill Richards to connect with Esmond Chan on Specific Financial Info • Deliverables: • IS STATE analysis and gap identification ED Pain Management Knowledge Management Portal Final Report Design • Status: • ED selected by Lars H. • ED team being assembled working with Menard as organizer. • Next Steps: • ED information request to be developed and submitted. • ED team to have web-tele-con with FH contacts. • Deliverables: • IS STATE regarding ED which is felt to have major problems due to volume and demand…could be a safety problem. • Menard to meet with ED team at BWH to then coordinate a visit and assessment. • Status: • Dr. McDowell site visit Feb 12-14. • Meetings with pain management committees and participants. • Initial findings reveal opportunities for improvement in culture and standardization, the pain committee can be much more integrated, and non-pharmacologic pain methods can be addressed. The pain committee could become a great resource as there is passion and readiness for improvement. • Internal team briefed • Next Steps: • Document exchange will be established. • Deliverables: • IS STATE and Future Recommendations. • Status: • Custom collaborative site constructed to date. • Team specific areas for content delivery. • Survey Flight Simulator with campus specific elements. • User profiles nearing completion. • Next Steps: • Pilot Chris Kaptur and Lee Adler to follow. • Deliverables: • Elements of SafetyLeaders web site converted to Pvt Label FH Version: • Includes 2005 Survey • Secure 2006 NQF SP content • 7 Site version of the survey simulator • Status: • Lee Adler briefed regarding reconciling framework and IS STATE vs Best Achievable. • Next Steps: • Design Final Presentation and Report to deliver optimal fit for . • Deliverables: • Preliminary Report 05-18-06 • Final Report 05-31-06 • Design report framework – SOAP and SWAT

  4. Florida Hospital CareLeaders Assessment Status Technology Systems • Careleaders Team: • Mike Sommers (Lead) • Franck Guilloteau • Chuck Denham • FH Team: • Andy Crowder • Eddie Soler • Jayne Bassler • Deadlines: • Schedule initial call 3/20/06 – confirmed 3/22/06 • Review document request with FH team • leadAll data collection by 05/05/06. • Reconciliation of findings with other team by 05/05/06 • First draft of Technology Analysis completed by 05/01/06 • Road map and Plan completed by 05/10/06 • Conversion to SWOT format 05/15/06 • Deliverables: • Status and optimization opportunities for CERNER deployment • Final IS STATE Assessment and Technology System Model Recommendations with roadmap 05-18-06 • Status:Slipping • Initial exchange of Document Request • Team Member designated and schedule introduction call • Several calls to FH players to get impression of CERNER relationship and status • Next Steps: • Dialogue with team lead on current status of the Cerner relationship and deployment strategy • Identification of performance gaps and deployment “best practices” and lessons learned • Review of Staff and User engagement strategy and deployment status • Preliminary Data Assessment and potential system integration issues • Immediate risk factors • Identification of short vs. Longer term opportunities • Development of suggested implementation roadmap and requirements • Vendor interaction optimization recommendations • Conference between Crowder and Bassler to understand disconnect of project status • Documentation Pending: • Documents requested from Andy C. and Jayne B – per conference Call 04/25/06 People Systems Quality Systems Technology Systems Radiology Cardiovascular Services • Status: • Main contacts made. Documents being provided and to be assessed. • CL Team site visit Feb 13-17. All but two campuses. • Next Steps: • Analysis of results. • Return visit 04-3-5-06 for follow up visit. • Deliverables: • Preliminary assessment Mar 14-15. 4 hour session in Boston. • Final IS STATE Assessment and Subscription Model Recommendations with price point 05-18-06 • Status: • Lee A briefed on Reconciling Framework 02-15-06. • CL Team has engaged Chris K to undertake gap analysis by site. • An assessment tool has been developed by CL. • Leapfrog scenario assessment revealed bottom of 3rd tier performance if a submitter. (686) with 25% Commitment • Next Steps: • Team site visit April 3-5. C Throop and C Sale meetings with safety, CPI, service line and risk leaders. • Deliverables: • Gap analysis against 2006 and 2007 requirements of Reconciling Framework. • Test an E2E imbedded tool. • JCAHO assessment is a problem setting up meetings. • Assess the JCAHO mock review – CT to get it from CK. • Follow up with Ettinger who is their Baldridge consultant. • Review culture scores (SP 1.B) • Check LFG commitment reality. • Pre meeting with Chris Kapture • C. Throop to provide assessment of Quality Data systems • Status: • Lee A. introduced to Mike Sommers – Technology lead for CERNER assessment. • Next Steps: • Lee Adler to establish connection with Andy Crowder new CIO and Eddie Solar CFO • Review of Document request form with Andy C. and Eddie S. • Deliverables: • IS STATE of quality and safety systems as they relate to the harmonized safety areas. Relate to the set of measures, standards, and practices. • Status and optimization opportunities for CERNER deployment • Status: • Radiology team engaged with radiology dept leadership 020206. Document request sent. Awaiting content. • Marla Santos briefed 02-20-06 • Initial Track One outpatient Project information received • Next Steps: • Obtain source data from the Track One projects • Synthesis of content • Schedule Site Visits • Deliverables: • IS STATE analysis and recommendations for future work • Status: • Initial document request prepared and Lee A. briefed by web-tele-con 02-08-06. • Thoracic surgery, and cardiac surgery teams briefed and ready to engage. • S Dodds to address patient flow and tech adoption • Call with Randy Haffner and Danielle Johnson to review project and data request 03/1/06 - Document Request sent • Next Steps: • Determine timeline for site visits. • Analysis of FH data provided. • Bill Richards to connect with Esmond Chan on Specific Financial Info • Deliverables: • IS STATE analysis and gap identification ED Pain Management Knowledge Management Portal Final Report Design • Status: • ED selected by Lars H. • ED team being assembled working with Menard as organizer. • Next Steps: • ED information request to be developed and submitted. • ED team to have web-tele-con with FH contacts. • Deliverables: • IS STATE regarding ED which is felt to have major problems due to volume and demand…could be a safety problem. • Menard to meet with ED team at BWH to then coordinate a visit and assessment. • Status: • Dr. McDowell site visit Feb 12-14. • Meetings with pain management committees and participants. • Initial findings reveal opportunities for improvement in culture and standardization, the pain committee can be much more integrated, and non-pharmacologic pain methods can be addressed. The pain committee could become a great resource as there is passion and readiness for improvement. • Internal team briefed • Next Steps: • Document exchange will be established. • Deliverables: • IS STATE and Future Recommendations. • Status: • Custom collaborative site constructed to date. • Team specific areas for content delivery. • Survey Flight Simulator with campus specific elements. • User profiles nearing completion. • Next Steps: • Pilot Chris Kaptur and Lee Adler to follow. • Deliverables: • Elements of SafetyLeaders web site converted to Pvt Label FH Version: • Includes 2005 Survey • Secure 2006 NQF SP content • 7 Site version of the survey simulator • Status: • Lee Adler briefed regarding reconciling framework and IS STATE vs Best Achievable. • Next Steps: • Design Final Presentation and Report to deliver optimal fit for . • Deliverables: • Preliminary Report 05-18-06 • Final Report 05-31-06 • Design report framework – SOAP and SWAT

  5. Florida Hospital CareLeaders Assessment Status Radiology • Careleaders Team: • Andrew Menard (Lead) • Ramin Khorsani • Brian Chiango • Michael Viera • FH Team: • Marla Santos ((lead) • Ed Majors • Kevin Osterman • Roland Rhynus (Coordinator) • Lester Rilea • Deadlines: • All data collection by 03/31/06 • Develop Meeting Agenda by 04/07/06 • Scheduled Visit by 05/1-2/06 • Reconciliation of findings with other team by 05/05/06 • Radiology Analysis completed by 05/05/06 • Road map and Plan completed by 05/11/06 • Conversion to SWOT format 05/15/06 • Deliverables: • Status and optimization opportunities for Radiology Service line • Final IS STATE Assessment and Radiology Recommendations with roadmap 05-18-06 • Status: On Target • Initial exchange of Document Request • Team Member and approach presented at Boston Meeting • Radiology team engaged with radiology dept leadership 02/02/06. and Document request sent • Marla Santos briefed 02/20/06 • Initial Track One outpatient Project information received • Next Steps: • Review document request with FH team lead • Identification of performance gaps and Load Balancing opportunities • Review of radiology technology portfolio and identification of technology roadmap • Preliminary Data Assessment and potential system integration issues • Reimbursement optimization opportunities • Vendor interaction optimization recommendations • Documentation Pending: • All – as per Document request Document (to be reviewed during call) People Systems Quality Systems Technology Systems Radiology Cardiovascular Services • Status: • Main contacts made. Documents being provided and to be assessed. • CL Team site visit Feb 13-17. All but two campuses. • Next Steps: • Analysis of results. • Return visit 04-3-5-06 for follow up visit. • Deliverables: • Preliminary assessment Mar 14-15. 4 hour session in Boston. • Final IS STATE Assessment and Subscription Model Recommendations with price point 05-18-06 • Status: • Lee A briefed on Reconciling Framework 02-15-06. • CL Team has engaged Chris K to undertake gap analysis by site. • An assessment tool has been developed by CL. • Leapfrog scenario assessment revealed bottom of 3rd tier performance if a submitter. (686) with 25% Commitment • Next Steps: • Team site visit April 3-5. C Throop and C Sale meetings with safety, CPI, service line and risk leaders. • Deliverables: • Gap analysis against 2006 and 2007 requirements of Reconciling Framework. • Test an E2E imbedded tool. • JCAHO assessment is a problem setting up meetings. • Assess the JCAHO mock review – CT to get it from CK. • Follow up with Ettinger who is their Baldridge consultant. • Review culture scores (SP 1.B) • Check LFG commitment reality. • Pre meeting with Chris Kapture • C. Throop to provide assessment of Quality Data systems • Status: • Lee A. introduced to Mike Sommers – Technology lead for CERNER assessment. • Next Steps: • Lee Adler to establish connection with Andy Crowder new CIO and Eddie Solar CFO • Review of Document request form with Andy C. and Eddie S. • Deliverables: • IS STATE of quality and safety systems as they relate to the harmonized safety areas. Relate to the set of measures, standards, and practices. • Status and optimization opportunities for CERNER deployment • Status: • Radiology team engaged with radiology dept leadership 020206. Document request sent. Awaiting content. • Marla Santos briefed 02-20-06 • Initial Track One outpatient Project information received • Next Steps: • Obtain source data from the Track One projects • Synthesis of content • Schedule Site Visits • Deliverables: • IS STATE analysis and recommendations for future work • Status: • Initial document request prepared and Lee A. briefed by web-tele-con 02-08-06. • Thoracic surgery, and cardiac surgery teams briefed and ready to engage. • S Dodds to address patient flow and tech adoption • Call with Randy Haffner and Danielle Johnson to review project and data request 03/1/06 - Document Request sent • Next Steps: • Determine timeline for site visits. • Analysis of FH data provided. • Bill Richards to connect with Esmond Chan on Specific Financial Info • Deliverables: • IS STATE analysis and gap identification ED Pain Management Knowledge Management Portal Final Report Design • Status: • ED selected by Lars H. • ED team being assembled working with Menard as organizer. • Next Steps: • ED information request to be developed and submitted. • ED team to have web-tele-con with FH contacts. • Deliverables: • IS STATE regarding ED which is felt to have major problems due to volume and demand…could be a safety problem. • Menard to meet with ED team at BWH to then coordinate a visit and assessment. • Status: • Dr. McDowell site visit Feb 12-14. • Meetings with pain management committees and participants. • Initial findings reveal opportunities for improvement in culture and standardization, the pain committee can be much more integrated, and non-pharmacologic pain methods can be addressed. The pain committee could become a great resource as there is passion and readiness for improvement. • Internal team briefed • Next Steps: • Document exchange will be established. • Deliverables: • IS STATE and Future Recommendations. • Status: • Custom collaborative site constructed to date. • Team specific areas for content delivery. • Survey Flight Simulator with campus specific elements. • User profiles nearing completion. • Next Steps: • Pilot Chris Kaptur and Lee Adler to follow. • Deliverables: • Elements of SafetyLeaders web site converted to Pvt Label FH Version: • Includes 2005 Survey • Secure 2006 NQF SP content • 7 Site version of the survey simulator • Status: • Lee Adler briefed regarding reconciling framework and IS STATE vs Best Achievable. • Next Steps: • Design Final Presentation and Report to deliver optimal fit for . • Deliverables: • Preliminary Report 05-18-06 • Final Report 05-31-06 • Design report framework – SOAP and SWAT

  6. Florida Hospital CareLeaders Assessment Status Cardiovascular Services • Careleaders Team: • Sheryl Dodds (Lead – Nursing and Workflow) • Andrew Menard (Lead – MDs and Clinical) • David Sugarbaker • David John • Bill Richards • FH Team: • Randy Haffner ((lead) • Danielle Johnson (coordination) • Connie Hamilton • Mary Baker • Karen Marcarelli • Esmond Chan • Deadlines: • All data collection by 03/31/06 • Develop Meeting Agenda by 04/31/06 • Site Visit by 05/01-02/06 • Reconciliation of findings with other team by 05/05/06 • Cardiology Service Line Analysis completed by 05/05/06 • Road map and Plan completed by 05/11/06 • Conversion to SWOT format 05/15/06 • Deliverables: • Status and optimization opportunities for Cardiology Service line • Final IS STATE Assessment and Cardiology Recommendations with roadmap 05-18-06 • Status: On Target • Initial document request prepared and Lee A. briefed by web-tele-con 02/08/06. • Thoracic surgery, and cardiac surgery teams briefed and ready to engage • S Dodds to address patient flow and tech adoption • Call with Randy Haffner and Danielle Johnson to review project and data request 03/1/06 - Document Request sent • Team Member and approach presented at Boston Meeting (Sheryl Dodds) • Bill Richard contacted Esmond Chan regarding data request clarification • Next Steps: • Schedule exit interview with lead Physician and Nurse • Site visit after review of data • Review of Cardiology technology portfolio and service and identification of opportunities and gaps • Preliminary Data Assessment and potential system flow and technical opportunities issues • Review of Nurse and Physician Engagement • Documentation Pending: • Most readily available data provided People Systems Quality Systems Technology Systems Radiology Cardiovascular Services • Status: • Main contacts made. Documents being provided and to be assessed. • CL Team site visit Feb 13-17. All but two campuses. • Next Steps: • Analysis of results. • Return visit 04-3-5-06 for follow up visit. • Deliverables: • Preliminary assessment Mar 14-15. 4 hour session in Boston. • Final IS STATE Assessment and Subscription Model Recommendations with price point 05-18-06 • Status: • Lee A briefed on Reconciling Framework 02-15-06. • CL Team has engaged Chris K to undertake gap analysis by site. • An assessment tool has been developed by CL. • Leapfrog scenario assessment revealed bottom of 3rd tier performance if a submitter. (686) with 25% Commitment • Next Steps: • Team site visit April 3-5. C Throop and C Sale meetings with safety, CPI, service line and risk leaders. • Deliverables: • Gap analysis against 2006 and 2007 requirements of Reconciling Framework. • Test an E2E imbedded tool. • JCAHO assessment is a problem setting up meetings. • Assess the JCAHO mock review – CT to get it from CK. • Follow up with Ettinger who is their Baldridge consultant. • Review culture scores (SP 1.B) • Check LFG commitment reality. • Pre meeting with Chris Kapture • C. Throop to provide assessment of Quality Data systems • Status: • Lee A. introduced to Mike Sommers – Technology lead for CERNER assessment. • Next Steps: • Lee Adler to establish connection with Andy Crowder new CIO and Eddie Solar CFO • Review of Document request form with Andy C. and Eddie S. • Deliverables: • IS STATE of quality and safety systems as they relate to the harmonized safety areas. Relate to the set of measures, standards, and practices. • Status and optimization opportunities for CERNER deployment • Status: • Radiology team engaged with radiology dept leadership 020206. Document request sent. Awaiting content. • Marla Santos briefed 02-20-06 • Initial Track One outpatient Project information received • Next Steps: • Obtain source data from the Track One projects • Synthesis of content • Schedule Site Visits • Deliverables: • IS STATE analysis and recommendations for future work • Status: • Initial document request prepared and Lee A. briefed by web-tele-con 02-08-06. • Thoracic surgery, and cardiac surgery teams briefed and ready to engage. • S Dodds to address patient flow and tech adoption • Call with Randy Haffner and Danielle Johnson to review project and data request 03/1/06 - Document Request sent • Next Steps: • Determine timeline for site visits. • Analysis of FH data provided. • Bill Richards to connect with Esmond Chan on Specific Financial Info • Deliverables: • IS STATE analysis and gap identification ED Pain Management Knowledge Management Portal Final Report Design • Status: • ED selected by Lars H. • ED team being assembled working with Menard as organizer. • Next Steps: • ED information request to be developed and submitted. • ED team to have web-tele-con with FH contacts. • Deliverables: • IS STATE regarding ED which is felt to have major problems due to volume and demand…could be a safety problem. • Menard to meet with ED team at BWH to then coordinate a visit and assessment. • Status: • Dr. McDowell site visit Feb 12-14. • Meetings with pain management committees and participants. • Initial findings reveal opportunities for improvement in culture and standardization, the pain committee can be much more integrated, and non-pharmacologic pain methods can be addressed. The pain committee could become a great resource as there is passion and readiness for improvement. • Internal team briefed • Next Steps: • Document exchange will be established. • Deliverables: • IS STATE and Future Recommendations. • Status: • Custom collaborative site constructed to date. • Team specific areas for content delivery. • Survey Flight Simulator with campus specific elements. • User profiles nearing completion. • Next Steps: • Pilot Chris Kaptur and Lee Adler to follow. • Deliverables: • Elements of SafetyLeaders web site converted to Pvt Label FH Version: • Includes 2005 Survey • Secure 2006 NQF SP content • 7 Site version of the survey simulator • Status: • Lee Adler briefed regarding reconciling framework and IS STATE vs Best Achievable. • Next Steps: • Design Final Presentation and Report to deliver optimal fit for . • Deliverables: • Preliminary Report 05-18-06 • Final Report 05-31-06 • Design report framework – SOAP and SWAT

  7. Florida Hospital CareLeaders Assessment Status Emergency Department • Careleaders Team: • Andrew Menard (Lead) • Stephen Ledbetter • Dr. Grieffy • Michael Leonard • Sheryl Dodds • FH Team: • Karen Marcarelli • Connie Hammilton • Deadlines: • All data collection by 05/01/06 • Develop Meeting Agenda by 04/27/06 • Visit by 05/01/06 • Reconciliation of findings with other team by 05/05/06 • ED Service Line Analysis completed by 05/05/06 • Road map and Plan completed by 05/10/06 • Conversion to SWOT format 05/15/06 • Deliverables: • Status and optimization opportunities for ED Service line • Final IS STATE Assessment and ED Recommendations with roadmap 05-18-06 • Status: On Target • ED selected by Lars Houmann as focus point • ED team review Initial document request • Carol Sale performed initial evaluation – and report for ED team • Several Calls with key ED stakeholders • Mike Leonard and Allan Frankel evaluation • Next Steps: • Site Visits after review of data • Review current ED review process and critical test results • Attempt Coordination ED team with S. Dodds visit • Provide feedback to pain management team after visit • Preliminary Data Assessment and potential system flow and technical opportunities issues • Review of Nurse and Physician dynamics in ED • Documentation Pending: • None at this time People Systems Quality Systems Technology Systems Radiology Cardiovascular Services • Status: • Main contacts made. Documents being provided and to be assessed. • CL Team site visit Feb 13-17. All but two campuses. • Next Steps: • Analysis of results. • Return visit 04-3-5-06 for follow up visit. • Deliverables: • Preliminary assessment Mar 14-15. 4 hour session in Boston. • Final IS STATE Assessment and Subscription Model Recommendations with price point 05-18-06 • Status: • Lee A briefed on Reconciling Framework 02-15-06. • CL Team has engaged Chris K to undertake gap analysis by site. • An assessment tool has been developed by CL. • Leapfrog scenario assessment revealed bottom of 3rd tier performance if a submitter. (686) with 25% Commitment • Next Steps: • Team site visit April 3-5. C Throop and C Sale meetings with safety, CPI, service line and risk leaders. • Deliverables: • Gap analysis against 2006 and 2007 requirements of Reconciling Framework. • Test an E2E imbedded tool. • JCAHO assessment is a problem setting up meetings. • Assess the JCAHO mock review – CT to get it from CK. • Follow up with Ettinger who is their Baldridge consultant. • Review culture scores (SP 1.B) • Check LFG commitment reality. • Pre meeting with Chris Kapture • C. Throop to provide assessment of Quality Data systems • Status: • Lee A. introduced to Mike Sommers – Technology lead for CERNER assessment. • Next Steps: • Lee Adler to establish connection with Andy Crowder new CIO and Eddie Solar CFO • Review of Document request form with Andy C. and Eddie S. • Deliverables: • IS STATE of quality and safety systems as they relate to the harmonized safety areas. Relate to the set of measures, standards, and practices. • Status and optimization opportunities for CERNER deployment • Status: • Radiology team engaged with radiology dept leadership 020206. Document request sent. Awaiting content. • Marla Santos briefed 02-20-06 • Initial Track One outpatient Project information received • Next Steps: • Obtain source data from the Track One projects • Synthesis of content • Schedule Site Visits • Deliverables: • IS STATE analysis and recommendations for future work • Status: • Initial document request prepared and Lee A. briefed by web-tele-con 02-08-06. • Thoracic surgery, and cardiac surgery teams briefed and ready to engage. • S Dodds to address patient flow and tech adoption • Call with Randy Haffner and Danielle Johnson to review project and data request 03/1/06 - Document Request sent • Next Steps: • Determine timeline for site visits. • Analysis of FH data provided. • Bill Richards to connect with Esmond Chan on Specific Financial Info • Deliverables: • IS STATE analysis and gap identification ED Pain Management Knowledge Management Portal Final Report Design • Status: • ED selected by Lars H. • ED team being assembled working with Menard as organizer. • Next Steps: • ED information request to be developed and submitted. • ED team to have web-tele-con with FH contacts. • Deliverables: • IS STATE regarding ED which is felt to have major problems due to volume and demand…could be a safety problem. • Menard to meet with ED team at BWH to then coordinate a visit and assessment. • Status: • Dr. McDowell site visit Feb 12-14. • Meetings with pain management committees and participants. • Initial findings reveal opportunities for improvement in culture and standardization, the pain committee can be much more integrated, and non-pharmacologic pain methods can be addressed. The pain committee could become a great resource as there is passion and readiness for improvement. • Internal team briefed • Next Steps: • Document exchange will be established. • Deliverables: • IS STATE and Future Recommendations. • Status: • Custom collaborative site constructed to date. • Team specific areas for content delivery. • Survey Flight Simulator with campus specific elements. • User profiles nearing completion. • Next Steps: • Pilot Chris Kaptur and Lee Adler to follow. • Deliverables: • Elements of SafetyLeaders web site converted to Pvt Label FH Version: • Includes 2005 Survey • Secure 2006 NQF SP content • 7 Site version of the survey simulator • Status: • Lee Adler briefed regarding reconciling framework and IS STATE vs Best Achievable. • Next Steps: • Design Final Presentation and Report to deliver optimal fit for . • Deliverables: • Preliminary Report 05-18-06 • Final Report 05-31-06 • Design report framework – SOAP and SWAT

  8. Florida Hospital CareLeaders Assessment Status Pain Management • Careleaders Team: • Gladstone McDowell (Lead) • Michael Leonard • FH Team: • Chris Kaptur (coordinator) • Deadlines: • All data collection by 04/15/06 • Reconciliation of findings with other team by 04/25/06 • Pain Management Service Line Analysis completed by 05/01/06 • Road map and Plan completed by 05/01/06 • Conversion to SWOT format 05/01/06 as example for other team members using template • Deliverables: • Status and optimization opportunities for Pain Management Service line • Final IS STATE Assessment and Pain Management Recommendations with roadmap 05-18-06 • Status: On Target • Dr. McDowell site visit Feb 12-14/06. • Meetings with pain management committees and participants. • Initial findings reveal opportunities for improvement in culture and standardization • Suggest pain committee to be more integrated, and non-pharmacologic pain methods can be addressed. • The pain committee could become a great resource as there is passion and readiness for improvement. • Internal team briefed • Next Steps: • Coordination ED team visit to provide feedback to pain management team after visit • Preliminary Data Assessment and potential system opportunities • Review of Pain Committee Status and opportunities to enhance role • Documentation Pending: • None at this time People Systems Quality Systems Technology Systems Radiology Cardiovascular Services • Status: • Main contacts made. Documents being provided and to be assessed. • CL Team site visit Feb 13-17. All but two campuses. • Next Steps: • Analysis of results. • Return visit 04-3-5-06 for follow up visit. • Deliverables: • Preliminary assessment Mar 14-15. 4 hour session in Boston. • Final IS STATE Assessment and Subscription Model Recommendations with price point 05-18-06 • Status: • Lee A briefed on Reconciling Framework 02-15-06. • CL Team has engaged Chris K to undertake gap analysis by site. • An assessment tool has been developed by CL. • Leapfrog scenario assessment revealed bottom of 3rd tier performance if a submitter. (686) with 25% Commitment • Next Steps: • Team site visit April 3-5. C Throop and C Sale meetings with safety, CPI, service line and risk leaders. • Deliverables: • Gap analysis against 2006 and 2007 requirements of Reconciling Framework. • Test an E2E imbedded tool. • JCAHO assessment is a problem setting up meetings. • Assess the JCAHO mock review – CT to get it from CK. • Follow up with Ettinger who is their Baldridge consultant. • Review culture scores (SP 1.B) • Check LFG commitment reality. • Pre meeting with Chris Kapture • C. Throop to provide assessment of Quality Data systems • Status: • Lee A. introduced to Mike Sommers – Technology lead for CERNER assessment. • Next Steps: • Lee Adler to establish connection with Andy Crowder new CIO and Eddie Solar CFO • Review of Document request form with Andy C. and Eddie S. • Deliverables: • IS STATE of quality and safety systems as they relate to the harmonized safety areas. Relate to the set of measures, standards, and practices. • Status and optimization opportunities for CERNER deployment • Status: • Radiology team engaged with radiology dept leadership 020206. Document request sent. Awaiting content. • Marla Santos briefed 02-20-06 • Initial Track One outpatient Project information received • Next Steps: • Obtain source data from the Track One projects • Synthesis of content • Schedule Site Visits • Deliverables: • IS STATE analysis and recommendations for future work • Status: • Initial document request prepared and Lee A. briefed by web-tele-con 02-08-06. • Thoracic surgery, and cardiac surgery teams briefed and ready to engage. • S Dodds to address patient flow and tech adoption • Call with Randy Haffner and Danielle Johnson to review project and data request 03/1/06 - Document Request sent • Next Steps: • Determine timeline for site visits. • Analysis of FH data provided. • Bill Richards to connect with Esmond Chan on Specific Financial Info • Deliverables: • IS STATE analysis and gap identification ED Pain Management Knowledge Management Portal Final Report Design • Status: • ED selected by Lars H. • ED team being assembled working with Menard as organizer. • Next Steps: • ED information request to be developed and submitted. • ED team to have web-tele-con with FH contacts. • Deliverables: • IS STATE regarding ED which is felt to have major problems due to volume and demand…could be a safety problem. • Menard to meet with ED team at BWH to then coordinate a visit and assessment. • Status: • Dr. McDowell site visit Feb 12-14. • Meetings with pain management committees and participants. • Initial findings reveal opportunities for improvement in culture and standardization, the pain committee can be much more integrated, and non-pharmacologic pain methods can be addressed. The pain committee could become a great resource as there is passion and readiness for improvement. • Internal team briefed • Next Steps: • Document exchange will be established. • Deliverables: • IS STATE and Future Recommendations. • Status: • Custom collaborative site constructed to date. • Team specific areas for content delivery. • Survey Flight Simulator with campus specific elements. • User profiles nearing completion. • Next Steps: • Pilot Chris Kaptur and Lee Adler to follow. • Deliverables: • Elements of SafetyLeaders web site converted to Pvt Label FH Version: • Includes 2005 Survey • Secure 2006 NQF SP content • 7 Site version of the survey simulator • Status: • Lee Adler briefed regarding reconciling framework and IS STATE vs Best Achievable. • Next Steps: • Design Final Presentation and Report to deliver optimal fit for . • Deliverables: • Preliminary Report 05-18-06 • Final Report 05-31-06 • Design report framework – SOAP and SWAT

  9. Florida Hospital CareLeaders Assessment Status Knowledge Management Portal • Careleaders Team: • Franck Guilloteau (Lead) • Chuck Denham • Careleaders Developers • FH Team: • Lee Adler • Deadlines: • All user and team data collection by 04/1/06 • Pilot of KM by 05/05/06 • Conversion to SWOT to online format 06/01/06 • Deliverables: • KM systems with comprehensive concepts tools and resources and : • Includes Leapfrog Group 2005 Survey specific to • Secure 2006 NQF SP content • 7 Site version of the survey simulator • Roadmap and tracking tool Knowledge • SWOT report and recommendation • Status: On Target • Custom collaborative site constructed to date. • Team specific areas for content delivery. • Survey Flight Simulator with campus specific elements. • Integration of upcoming Safety Practices • User profiles nearing completion. • Development of FH specific content for Leadership and Culture, People Systems, and Patient care Systems • for improvement. • On going Internal team briefed • Next Steps: • Pilot Chris Kaptur and Lee Adler to follow and confirm user rights. • Layout of Assessment report framework • Documentation Pending: • None at this time People Systems Quality Systems Technology Systems Radiology Cardiovascular Services • Status: • Main contacts made. Documents being provided and to be assessed. • CL Team site visit Feb 13-17. All but two campuses. • Next Steps: • Analysis of results. • Return visit 04-3-5-06 for follow up visit. • Deliverables: • Preliminary assessment Mar 14-15. 4 hour session in Boston. • Final IS STATE Assessment and Subscription Model Recommendations with price point 05-18-06 • Status: • Lee A briefed on Reconciling Framework 02-15-06. • CL Team has engaged Chris K to undertake gap analysis by site. • An assessment tool has been developed by CL. • Leapfrog scenario assessment revealed bottom of 3rd tier performance if a submitter. (686) with 25% Commitment • Next Steps: • Team site visit April 3-5. C Throop and C Sale meetings with safety, CPI, service line and risk leaders. • Deliverables: • Gap analysis against 2006 and 2007 requirements of Reconciling Framework. • Test an E2E imbedded tool. • JCAHO assessment is a problem setting up meetings. • Assess the JCAHO mock review – CT to get it from CK. • Follow up with Ettinger who is their Baldridge consultant. • Review culture scores (SP 1.B) • Check LFG commitment reality. • Pre meeting with Chris Kapture • C. Throop to provide assessment of Quality Data systems • Status: • Lee A. introduced to Mike Sommers – Technology lead for CERNER assessment. • Next Steps: • Lee Adler to establish connection with Andy Crowder new CIO and Eddie Solar CFO • Review of Document request form with Andy C. and Eddie S. • Deliverables: • IS STATE of quality and safety systems as they relate to the harmonized safety areas. Relate to the set of measures, standards, and practices. • Status and optimization opportunities for CERNER deployment • Status: • Radiology team engaged with radiology dept leadership 020206. Document request sent. Awaiting content. • Marla Santos briefed 02-20-06 • Initial Track One outpatient Project information received • Next Steps: • Obtain source data from the Track One projects • Synthesis of content • Schedule Site Visits • Deliverables: • IS STATE analysis and recommendations for future work • Status: • Initial document request prepared and Lee A. briefed by web-tele-con 02-08-06. • Thoracic surgery, and cardiac surgery teams briefed and ready to engage. • S Dodds to address patient flow and tech adoption • Call with Randy Haffner and Danielle Johnson to review project and data request 03/1/06 - Document Request sent • Next Steps: • Determine timeline for site visits. • Analysis of FH data provided. • Bill Richards to connect with Esmond Chan on Specific Financial Info • Deliverables: • IS STATE analysis and gap identification ED Pain Management Knowledge Management Portal Final Report Design • Status: • ED selected by Lars H. • ED team being assembled working with Menard as organizer. • Next Steps: • ED information request to be developed and submitted. • ED team to have web-tele-con with FH contacts. • Deliverables: • IS STATE regarding ED which is felt to have major problems due to volume and demand…could be a safety problem. • Menard to meet with ED team at BWH to then coordinate a visit and assessment. • Status: • Dr. McDowell site visit Feb 12-14. • Meetings with pain management committees and participants. • Initial findings reveal opportunities for improvement in culture and standardization, the pain committee can be much more integrated, and non-pharmacologic pain methods can be addressed. The pain committee could become a great resource as there is passion and readiness for improvement. • Internal team briefed • Next Steps: • Document exchange will be established. • Deliverables: • IS STATE and Future Recommendations. • Status: • Custom collaborative site constructed to date. • Team specific areas for content delivery. • Survey Flight Simulator with campus specific elements. • User profiles nearing completion. • Next Steps: • Pilot Chris Kaptur and Lee Adler to follow. • Deliverables: • Elements of SafetyLeaders web site converted to Pvt Label FH Version: • Includes 2005 Survey • Secure 2006 NQF SP content • 7 Site version of the survey simulator • Status: • Lee Adler briefed regarding reconciling framework and IS STATE vs Best Achievable. • Next Steps: • Design Final Presentation and Report to deliver optimal fit for . • Deliverables: • Preliminary Report 05-18-06 • Final Report 05-31-06 • Design report framework – SOAP and SWAT

  10. Florida Hospital CareLeaders Assessment Status Final Report Design • Careleaders Team: • Chuck Denham (Lead) • All Careleaders Team Members • FH Team: • Brian Paradis (lead) • Lars Houmann • Lee Adler • Deadlines: • All data collection by 04/15/06 • Reconciliation of findings with other team by 04/25/06 • Analysis completed by 05/01/06 • Road map and Plan completed by 05/01/06 • Conversion to SWOT format 05/15/06 • Preliminary report and presentation by 5/18/06 • Final Report 5/31/06 • Online Report 6/01/06 • Deliverables: • Preliminary SWOT report and recommendation • Final Report and with roadmap for Implementation • Status: On Target • Lee Adler briefed regarding reconciling framework and IS STATE vs Best Achievable. • Leadership team briefed in Boston on Report format and IS STATE vs Best Achievable • Next Steps: • Design Final Presentation and Report to deliver optimal fit for all Stakeholders • Design report framework – SOAP and SWAT • Define high level and Team specific views of the report • Designate participants and agenda for May 18th meetinf • Documentation Pending: • None at this time People Systems Quality Systems Technology Systems Radiology Cardiovascular Services • Status: • Main contacts made. Documents being provided and to be assessed. • CL Team site visit Feb 13-17. All but two campuses. • Next Steps: • Analysis of results. • Return visit 04-3-5-06 for follow up visit. • Deliverables: • Preliminary assessment Mar 14-15. 4 hour session in Boston. • Final IS STATE Assessment and Subscription Model Recommendations with price point 05-18-06 • Status: • Lee A briefed on Reconciling Framework 02-15-06. • CL Team has engaged Chris K to undertake gap analysis by site. • An assessment tool has been developed by CL. • Leapfrog scenario assessment revealed bottom of 3rd tier performance if a submitter. (686) with 25% Commitment • Next Steps: • Team site visit April 3-5. C Throop and C Sale meetings with safety, CPI, service line and risk leaders. • Deliverables: • Gap analysis against 2006 and 2007 requirements of Reconciling Framework. • Test an E2E imbedded tool. • JCAHO assessment is a problem setting up meetings. • Assess the JCAHO mock review – CT to get it from CK. • Follow up with Ettinger who is their Baldridge consultant. • Review culture scores (SP 1.B) • Check LFG commitment reality. • Pre meeting with Chris Kapture • C. Throop to provide assessment of Quality Data systems • Status: • Lee A. introduced to Mike Sommers – Technology lead for CERNER assessment. • Next Steps: • Lee Adler to establish connection with Andy Crowder new CIO and Eddie Solar CFO • Review of Document request form with Andy C. and Eddie S. • Deliverables: • IS STATE of quality and safety systems as they relate to the harmonized safety areas. Relate to the set of measures, standards, and practices. • Status and optimization opportunities for CERNER deployment • Status: • Radiology team engaged with radiology dept leadership 020206. Document request sent. Awaiting content. • Marla Santos briefed 02-20-06 • Initial Track One outpatient Project information received • Next Steps: • Obtain source data from the Track One projects • Synthesis of content • Schedule Site Visits • Deliverables: • IS STATE analysis and recommendations for future work • Status: • Initial document request prepared and Lee A. briefed by web-tele-con 02-08-06. • Thoracic surgery, and cardiac surgery teams briefed and ready to engage. • S Dodds to address patient flow and tech adoption • Call with Randy Haffner and Danielle Johnson to review project and data request 03/1/06 - Document Request sent • Next Steps: • Determine timeline for site visits. • Analysis of FH data provided. • Bill Richards to connect with Esmond Chan on Specific Financial Info • Deliverables: • IS STATE analysis and gap identification ED Pain Management Knowledge Management Portal Final Report Design • Status: • ED selected by Lars H. • ED team being assembled working with Menard as organizer. • Next Steps: • ED information request to be developed and submitted. • ED team to have web-tele-con with FH contacts. • Deliverables: • IS STATE regarding ED which is felt to have major problems due to volume and demand…could be a safety problem. • Menard to meet with ED team at BWH to then coordinate a visit and assessment. • Status: • Dr. McDowell site visit Feb 12-14. • Meetings with pain management committees and participants. • Initial findings reveal opportunities for improvement in culture and standardization, the pain committee can be much more integrated, and non-pharmacologic pain methods can be addressed. The pain committee could become a great resource as there is passion and readiness for improvement. • Internal team briefed • Next Steps: • Document exchange will be established. • Deliverables: • IS STATE and Future Recommendations. • Status: • Custom collaborative site constructed to date. • Team specific areas for content delivery. • Survey Flight Simulator with campus specific elements. • User profiles nearing completion. • Next Steps: • Pilot Chris Kaptur and Lee Adler to follow. • Deliverables: • Elements of SafetyLeaders web site converted to Pvt Label FH Version: • Includes 2005 Survey • Secure 2006 NQF SP content • 7 Site version of the survey simulator • Status: • Lee Adler briefed regarding reconciling framework and IS STATE vs Best Achievable. • Next Steps: • Design Final Presentation and Report to deliver optimal fit for . • Deliverables: • Preliminary Report 05-18-06 • Final Report 05-31-06 • Design report framework – SOAP and SWAT

  11. Site Visits Web-Tele-Conf. Florida Hospital CareLeaders Assessment Gantt Jan ‘06 Feb ‘06 March ‘06 April ‘06 May ‘06 Activities Project Management 1/15 Contract Execution Plan Development Team Assignments Meetings CL/FH CL PSO 3/14-15 Florida KM Platform Functionality Ass’t Develop & Input Content Launch and Orientation CL Final FH/CL Project Teams • Technology Systems • Interview/ Ass’t • Analysis/Report • Workforce Systems • Docs Req’t • Interview/ Ass’t • Analysis/Report • Quality Systems • Interview/ Ass’t • Analysis/Report • Radiology Team • Interview/ Ass’t • Analysis/Report • Cardiovascular Team • Interview/ Ass’t • Analysis • ED Team • Interview/ Ass’t • Analysis • Pain Management Team • Interview/ Ass’t • Analysis CL FH/CL Draft – Final Report CL FH/CL Draft - Final Report Web Eval FH/CL Draft – Final Report FH/CL Draft – Final Report FH/CL Draft – Final Report FH/CL Draft – Final Report FH/CL Draft – Final Report Report Draft Report Final Report Leadership Presentation Draft Final 5/18

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