1 / 18

PureCloud.edgeTM: The Ultimate in Survivability

The PureCloud.edgeTM is a network appliance that provides on-site telephony, media processing, telephony integrations, and end-point management. It offers plug-n-play, securely paired, and cloud-managed features, ensuring automatic updates and survivability during internet outages. With a resilient architecture, it can survive edge and telco failures. The appliance includes IP communications, telephony features, network support, security, and easy configuration.

rust
Download Presentation

PureCloud.edgeTM: The Ultimate in Survivability

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. PureCloud edgeTM The Ultimate in Survivability

  2. What is the Edge? • A single network appliance that provides on-site telephony • Media processing • Telephony integrations • End-point management Plug-n-Play SecurelyPaired CloudManaged AutomaticallyUpdated

  3. Why the Edge? • Survive Internet outages • PBX, ACD, Conferencing and Recording • Have added assurance • Voice quality • Security • Maintain carrier relationships • Integrate existing PBX Telco Internet Edge Office Location

  4. How Does the Edge Scale? 300 CCP N+1 = 600 CCP N+1 = 900 CCP Site Group

  5. How Resilient is the Edge? • Survive single Edge failure • Single core N+1 architecture • Survive telco connection failure (future) • Multicore site group architecture Telco Core 1 Core 2

  6. PureCloud EdgeTM Detailed Features

  7. Hardware • Chassis complies with the 1U rack-mount server dimension standard • RAID 1 storage • Illuminated LCD panel and buttons for manual configuration and information display • Dual power supplies for redundancy

  8. IP Communications • Session Initiation Protocol (SIP)-based VoIP • SIP registrar for IP communication endpoints, such as IP telephones • Native Text-to-Speech (TTS) and Automatic Speech Recognition (ASR) processing • VoIP codecs: Opus, G.711

  9. IP Communications (Contd.) • Dynamic transcoding of VoIP communications from one codec to another • Out-of-band Dual-Tone Multi-Frequency (DTMF) digit support • Fax • Supports connections with SIP-compliant endpoints

  10. Telephony • Internet Protocol Public Branch Exchange (IP PBX) • Common telephony features: conference calls, call transfers, call forwarding, hold, caller ID, others • Call analysis, such as determining if a call is answered by a person, answering machine, or a PSTN status signal • Optional stereo recordings and playback

  11. Telephony (Contd.) • Able to be integrated with existing IP PBX environments • T1/E1 TDM interface options (future) • Remote survivability (continues servicing and distributing calls if connection to the PureCloud service is interrupted)

  12. Network • Supports static IPv4 addressing for Internet (Port 1), Local Area Networks (LANs), and SIP carrier connections • Supports Dynamic Host Control Protocol (DHCP) v4 (RFC2131) and v6 (RFC3315) for all network connections • 3 - 10/100/1000 On-Board Ethernet Interfaces (Expandable to 7). 1 - 10/100/1000 On-Board IPMI Diagnostic Interface

  13. Security • Communications between PureCloud Edge and the PureCloud service are encrypted and secure through TLS with mutual authentication • Voice calls are, by default, encrypted through the SRTP protocol • SIP signaling, by default, is protected through the TLS protocol • Dynamic transcription of VoIP communications when different encryptions are used by both parties

  14. Security (Contd.) • Supports Transport Layer Security (TLS) protocol • Encrypted recordings (AES256 file level encryption) • SNMPv3 for user authentication and encrypted communications (future) • Encrypted customer data (AES265 disk level encryption)

  15. Configuration • Single web interface to configure • Trunks: SIP and TDM (if applicable) • Routes and call classifications • Phones

  16. Maintenance • Automatic or scheduled updates of the appliance software and firmware • Transmits logs for activity, system functionality, and performance to PureCloud for easy, consolidated viewing (customer access = future) • Supports Simple Network Management Protocol (SNMP) v1, v2c, and v3 for reporting to third-party network management system products

  17. Other Specs

More Related