StarBuilder Payroll Start to Finish with Troubleshooting Ideas Session 207

1. StarBuilder PayrollStart to Finish with Troubleshooting IdeasSession 207 Presented by Wanda Vann

2. Time Entry Void Check Proof Report Calculate Payroll Print Checks Print Check Register Convert Checks To Hand Checks Create Layoff Checks Backup Database Process Payroll System Update Payroll General Overview Helpful Tips & Troubleshooting Ideas

3. TIME ENTRY SCREEN-ADD Screen-Add allows you to enter a hand check, manual check and void check. Mail Code will give you an additional sorting option when printing checks & vouchers. WHAT IS THE CORRECT WAY TO NAVIGATE TO FIELDS?

4. TIME ENTRY LINE-ADD Line-Add allows you to view each line item for an employee while entering pay data. Also, shows descriptions on certain fields. WHAT IS THE CORRECT WAY TO GET BACK TO THE PREVIOUS FIELD?

5. VOID CHECKHelpful Tips & Troubleshooting Ideas • Enter voids in a separate batch and complete the entire process. • Void payroll check(s) in the same pay ending date in which the check(s) was issued. • Refer to the check register to make sure you enter the same payroll information you originally entered for the employee(s). 4. The batch dollar amount must equal the employee(s) gross pay amount in order to correctly distribute the amounts on the exception screen.

7. Exception Check Screen Helpful Tips & Troubleshooting Ideas • You do not need to enter negative values. • Enter SDI by using your two digit state code followed by four nines (089999). • Do not enter a cash account unless it is different from the cash account setup in automatic posting codes. • Balance amount must be 0.00 to activate the OK button.

8. What If the balance amount is not correct?

9. VOID CHECK – SALARY WITH HOURS What If, you need to void a salary check with hours and the hours x rate does not equal the amount?

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11. Void check: • Calculated hrs x rate for both line items to determine which job had a variance • After determining the variance entered an additional line item for the job If the ck_amt was understated enter as a negative to get a positive amount, If the ck_amt was overstated do not enter a negative amount.

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13. Proof Report You must review the proof report for data entered incorrectly, for missing data, out of balances, etc. If corrections are needed un-release payroll batch, correct errors and release batch again.

14. CALCULATE – STATUS REPORT Do Not Ignore Error Messages! After all applications are complete, a status report prints. The report shows a summary of the payroll calculation, the number of checks to be printed, and list any errors generated. Correct errors and calculate payroll again.

15. PRINT CHECKS & VOUCHERS When printing checks and vouchers you will be prompted to enter the starting check notification # first and then the starting voucher notification #. Mail Code gives you an additional sort order option during print check & vouchers.

16. Print Checks did not complete Enter the first number of the check or group of checks you want to reprint. Enter the last number of the check or group of checks you want to reprint.

17. Check Register Print the check register immediately after you print paychecks each pay period. You cannot print the Check Register or the Direct Deposit Proof Report after running the Process Payroll application.

18. Convert Checks To Hand Checks Converting checks to hand checks automatically unrelease batches and allows you to make any desired changes within the batch without losing the already assigned check numbers printed on the checks. Also, gives you the option of not having to reprint the hand checks.

19. CREATE LAYOFF CHECKS Details of time entry batch #506

20. Details of Create Layoff batch is the same.

21. Once an employee have been selected, that employee is removed from the original batch and added to the layoff batch.

22. Process Payroll • Backup Database Process payroll locked by another user (SM – remove inactive users) • Reports Tab Print or Save Reports to a file. You can reprint reports before calculating another payroll batch. • Update Tab Clear last weeks pay amounts Print employees paid this week only - employee tax reg & vol ded reg Payroll Quarter - updates payroll Posting Period - updates general ledger Update Certified Week Numbers - updates cert wk # in job cost Clear Last Week’s Labor Cost from Job Cost job hour report & labor productivity report Union Week - reflects weeks 1 – 5 on union report Processing did not complete - Go into SM, Remove Inactive Users and select to process payroll again. Still did not complete and you received an error message, COPY ERROR MESSAGE & IMMEDIATELY CALL CUSTOMER SUPPORT!

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