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Shirley Davies RCT Homes . Collaboration: The way forward. Access to ++ range of services Customer Delight! Putting the Customer in the Driving Seat. RCT Homes. Social landlord with 10,500 homes in RCT Our vision is to provide the best services, designed and delivered with our
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Shirley Davies RCT Homes
Collaboration:The way forward • Access to ++ range of services • Customer Delight! • Putting the Customer in the Driving Seat
RCT Homes • Social landlord with 10,500 homes in RCT • Our vision is to provide the best services, designed and delivered with our communities • Opportunity Knocks
We cannot do it alone! • The power of partnerships • “If we are together nothing is impossible. If we are divided all will fail.”
Partnerships – England • Barnardos • WASP • Carers • Youth Service • Kandu Arts • Community4 • Westlea Housing • Splitz • DHI • Alabare
Partnerships – Wales • RNIB • Adref • Community Well Being Coaches • Rhondda Housing Association • Cardiff Prison • Keep Wales Tidy
Coming to a RCT community near you...... A focus on: • Older people • Young people incl carers • Families with young children • Anti social behaviour and DA • Healthy living • Vulnerability
Lessons • Shared definition and solution • Champion • Culture • Scale and Scope • Capacity building and development support • Communication and relationship building • Time, resources, sustainability and flexibility