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Elements of Non-verbal Communication. always has a communicative value ambiguous primarily expresses attitudes much non-verbal communication is culture bound. Tools of Non-verbal Communication. voice appearance body – Kinesics (posture/gesture) personal space (Territoriality) time.
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Elements of Non-verbal Communication • always has a communicative value • ambiguous • primarily expresses attitudes • much non-verbal communication is culture bound
Tools of Non-verbal Communication • voice • appearance • body – Kinesics (posture/gesture) • personal space(Territoriality) • time • facial expressions • eyes • physical environment • touch • distance - Proxemics
Differences between Non-verbal and Verbal Communication • channel • feedback • continuity • environment • control • acquisition
Functions • complementing • accenting • regulating • substituting • repeating • contradicting
Mixed Messages • usually non-verbal communication is more reliable than verbal communication • why?