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Be Not Afraid: An Introduction to Improving Transit Service with Technology

This session explores the goals, needs, and solutions for improving transit service through the adoption of technology. It covers various technologies, terminology, and next steps for agencies considering technology adoption.

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Be Not Afraid: An Introduction to Improving Transit Service with Technology

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  1. Be Not Afraid:An Introduction to Improving Transit Service with Technology 2007 DTA Mid-Year Conference Oacoma, South Dakota March 27, 2007 David Ripplinger Associate Research Fellow Small Urban & Rural Transit Center Upper Great Plains Transportation Institute North Dakota State University

  2. Session Outline • Goals • Needs & Solutions • Technology Adoption • Terminology • Recap & Next Steps

  3. Goals Be Not Afraid:An Introduction to Improving Transit Service with Technology Be Not Afraid :An Introduction to Improving Transit Service with Technology Be Not Afraid:An Introduction to Improving Transit Service with Technology Be Not Afraid:An Introduction to Improving Transit Service with Technology Be Not Afraid:An Introduction to Improving Transit Service with Technology Be Not Afraid:An Introduction to Improving Transit Service with Technology Goal 1 Eliminate any apprehension regarding technology and its use Goal 1 Eliminate any apprehension regarding technology and its use Goal 2 Provide exposure to high-level concepts Goal 2 Provide exposure to high-level concepts Goal 3 Focus is on increased efficiency Goal 3 Focus is on increased efficiency Goal 4 Needs come first, specific technologies come later Goal 4 Needs come first, specific technologies come later

  4. Needs & Solutions • Many needs can be addressed by one of a number of technologies • Many technologies address more than one need • Many technologies work in tandem with others

  5. Needs & Solutions • The best solution may be low-tech or no-tech • There are advantages to being a late adopter • Advanced levels of coordination often require additional technology

  6. Needs & Solutions Need #1: Paperwork is becoming cumbersome Possible Solution: Accounting, personnel, fleet, and reporting software

  7. Needs & Solutions Need #2: Increased levels of service is making scheduling by hand difficult Possible Solution: Computer-aided scheduling and dispatch software Relies on GIS (Geographic Information Systems)

  8. Needs & Solutions Need #3: Communication by radio is cumbersome for driver Benefits • Voice free communications • Privacy • Security • Accountability Possible Solution: • Know that information has been communicated Mobile Data Terminal (MDT) • Gather precise information

  9. Needs & Solutions Need #4: Collection of fares and ride information is cumbersome Possible Solution: Electronic media

  10. Needs & Solutions Need #5: Level of service suffers as vehicles wait for riders Benefits Emergency location of vehicles Fleet management (performance) Possible Solution: Automatic voice notification Data collection Driver monitoring Need to know where your vehicle is located AVL (Automatic Vehicle Location) Schedule adherence

  11. Technology Adoption

  12. Technology Adoption What to Consider Before Adopting a Pet Can you afford a pet? Why do you want a pet? Is it a good time for you to adopt a pet? Do you have time for a pet? Are you prepared to deal with special problems that a pet can cause? Are your living arrangements suitable for the animal you have in mind? Can you have a pet where you live? The Humane Society of the United States

  13. Technology Adoption • Think before you adopt. Sharing your life with a pet can bring incredible rewards, but only if you're willing to make the necessary commitments of time, money, responsibility, and love well, not so much love……

  14. Terminology • Like many fields, there are a number of terms, especially acronyms, that are used in ITS… For example: Others already referred to: ITS- Intelligent Transportation Systems, ie technology and transportation GIS AVL MDT

  15. Recap & Next Steps Recap • Goals • Needs/Solutions • Technology Adoption • Terminology Next Steps • Think about your agency’s needs and solutions • Check out TCRP Report 76 and other resources • Feel free to contact me by phone or email If you do decide to pursue technology adoption let us know

  16. David Ripplinger Associate Research Fellow Small Urban & Rural Transit Center Upper Great Plains Transportation Institute North Dakota State University (701) 231-5265 david.ripplinger@ndsu.edu

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