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SDO Emergency Services Workshop

SDO Emergency Services Workshop. Indiana Wireless Direct Network Byron Smith. Introductions. Indiana Wireless Advisory Board collects and distributes money portfolio limited to wireless 911 INdigital Telecom Contractor for Indiana Wireless Direct Project Byron Smith

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SDO Emergency Services Workshop

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  1. SDO Emergency Services Workshop Indiana Wireless Direct Network Byron Smith

  2. Introductions • Indiana Wireless Advisory Board • collects and distributes money • portfolio limited to wireless 911 • INdigital Telecom • Contractor for Indiana Wireless Direct Project • Byron Smith • Architect and Head Developer

  3. Board Movers and Shakers improving wireless E911 • overseen by the State Treasurer • Tim Berry, outgoing Treasurer • Richard Mourdock, Treasurer elect • Ken Lowden - ENP,Executive Director

  4. INdigital Telecom • Privately held Indiana Corporation • Owned by 11 Independent Telephone Companies • Facilities-based CLEC operating in Northeastern Indiana • A stakeholder in Indiana Fiber Network • Won the Indiana Wireless Advisory Board’s IWDN project in a competition

  5. A bit about me • Came to Telecom in 1992 from academia • MS from Purdue (Computer Science), additional graduate work University of Illinois at Chicago • Recruited by Marc Linsner (and others) to Sprint, 15 years in public safety

  6. Indiana Wireless Direct Project • Board unhappy with performance and cost of “grafted-on” wireless 911 solution • Board was aware of the Kansas city area MARC project • Hired L. Robert Kimball & Associates as consultants to do “wireless direct.”

  7. History of the project • 2003 Kimball “Feasibility study” • 2004 RFI, responses, and competition • 2005 Contract negotiations and startup • 2006 Part I – “Crossroads” project (SS7 trunking and consolidation) • 2007 Part II – “IN911” project (IP network to PSAPs)

  8. Original Wireless Network ILEC SR MSC MSC ILEC SR MSC ILEC SR MSC ILEC SR (32 MSCs) (17 ILEC SRs) (etc.) Wireless MSC to ILEC Selective Router Facilities

  9. Crossroads trunk consolidation ILEC SR MSC New Selective routers SR ILEC SR MSC ILEC SR MSC SR ILEC SR MSC (32 MSCs) (15 ILEC SRs) b) SS7 links Crossroads Wireless MSC to ILEC SR Facilities

  10. Stats and Status Indiana has: 11 wireless carriers 91 counties take 9-1-1 calls (Warren/Fountain are consolidated) 171 emergency communication centers (PSAPs) ~ 143 PSAPs take wireless 911 calls Crossroads handles 5000 – 7000 calls per day. Current info at: www.in911.net

  11. IN911 network • All IP network • Meets NENA requirements for “NG 911” IP infrastructure: • Private, firewalled • Redundant • Diverse • Monitored

  12. Gateway Secure Private Diverse Redundant IP Network PSAP MSC Gateway SR PSAP MSC PSAP SR PSAP Gateway MSC PSAP Gateway PSAP ALI DB Admin ALI DB SS7 links IN911 Network Components

  13. IN911 Backbone • Dedicated STS-1 on diverse SONET fiber ring • Dedicated CISCO “RPR” ring • 16 “POP”s on ring, at least one POP in every LATA • No single-point of failure • Leased from Indiana Fiber Network

  14. IN911 Backbone POP detail SONET Fiber RPR Ring PSAP Cisco 3745 IP router DS1 DS1 Chain 100 Meg Ethernet PSAP PSAP Cisco 3745 IP router DS1 DS1 PSAP (start/end of additional DS1 PSAP chain.) (This equipment at IFN connection site) IFN POP Site Detail

  15. IN911 PSAP detail (typical) Dual DS1 connections to IN911 network Traditional ANI/ALI controller CAMA trunks Cisco 28xx Cisco 28xx ALI data Ethernet switch Ethernet switch or ethernet VoIP PSAP equipment VoIP PSAP equip PSAP site equipment Typical IN911 PSAP terminations

  16. Real-world PSAP installation

  17. Detractor’s view of installation

  18. IN911 Status map • Real time, actual network status • Shows DS1s leaving backbone POP and interconnecting PSAPs • A mesh architecture • Economy: Redundancy at cost of less then 1.5 DS1s per PSAP, DS1 distance average width of county • http://www.in911.net/

  19. Stats and Status • IN911 presently carries 25% of the daily traffic (1500 calls / day) • IN911 is in the “back room” of PSAPs in 63 of the 92 counties • IN911 currently delivers voice and ANI to ~ 40 PSAPs • IN911 currently delivers ALI data to ~ 25 PSAPs

  20. IN911 protocols • IP: TCP, UDP, EIRGP, BGP, others • SIP, RTP, etc. • CPL • XML, HTTP, etc • SS7: TCAP, AIN, ISUP • And “traditional” CAMA/Enhanced MF, PAM, E2+, and RS-232 serial data!

  21. We have come a long way, baby!

  22. Graphic visualization of live traffic • http://www.in911.net/ • And from recent history: http://www.quake.in911.net/

  23. The bottom line… • nearly a million calls in 2006 • over two million calls in 2007 • average 6000 calls every 24 hours • improved call delivery speed, accuracy, redundancy, and lower cost • an infrastructure we can build on for the future.

  24. Transitioning to Next Generation • Moving beyond 9.6k data and MF signaling • Creating redundancy, high availability • Road mapping the future • text messages to 911 • pictures to 911 • OnStar and ATX crash information to 911

  25. Delivering expanded data Forklift upgrades aren’t an option Data delivery improvementsoffer a lower cost path to the future We want to get more information,and more accurate information onthe dispatch screen

  26. A metro area PSAP

  27. A rural PSAP

  28. Which PSAP has what they need?

  29. Where Technology Happens

  30. wireless calls in ALIviewer

  31. wireline calls in ALIviewer

  32. Q&A bsmith@indigital.net 260-469-2010

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