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Knowledge Management. I keep six honest serving men (They taught me all I knew) Their names are What and Why and When And How and Where and Who. Kipling, Rudyard (1902) Just So Stories, The Elephant’s Child.
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Knowledge Management I keep six honest serving men (They taught me all I knew) Their names are What and Why and When And How and Where and Who Kipling, Rudyard (1902) Just So Stories, The Elephant’s Child • Knowledge management is about capturing, creating, distilling, sharing and using know-how. • Know-how is about • Know-who • Know-why • Know-how • Know-when.
Learning to Fly Learn During Learn After Learn Before Business Results Business Objectives Captured Knowledge Collison, Chris., Parcell, Geoff. (2005) Learning to Fly, 2nd Ed. Capstone Publishing, London