1 / 14

Quality Corp Mission

Regional Collaboratives as Catalysts for Quality Reporting and Improvement: Engaging Consumers Engagingly AHRQ September 15, 2009 Partner for Quality Care is an initiative of the Oregon Health Care Quality Corporation http://www.PartnerForQualityCare.org. Quality Corp Mission.

sasson
Download Presentation

Quality Corp Mission

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Regional Collaboratives asCatalysts for Quality Reporting and Improvement:Engaging Consumers EngaginglyAHRQ September 15, 2009Partner for Quality Care is an initiative of the Oregon Health Care Quality Corporationhttp://www.PartnerForQualityCare.org

  2. Quality Corp Mission To measure & improve the quality of health care in Oregon through collaboration

  3. Our strategy Partner for Quality Care is an initiative of the Oregon Health Care Quality Corporation http://www.PartnerForQualityCare.org

  4. Consumer Strategy: • Help Consumers Understand • What is quality? • Why should you care? • What can you do to get it? • Critical Principle: • Encourage use of comparative information & • Make consumers partners with their provider Partner for Quality Care is an initiative of the Oregon Health Care Quality Corporation http://www.PartnerForQualityCare.org

  5. Steps • Recruit community “go to” partners • AARP Oregon • RWJF Consumer Voices for Coverage grantees – including Oregonians for Health Security and Oregon Action • Establish a clear, aligned messages • Develop a core set of materials(scientifically vetted and consumer tested) • Quality Action Packet with 5 inserts • Web • Go where the partner wants to go

  6. Quality care is safe, it works, it’s tailored to you • There are big variations in care quality • You need to be informed and involved • Talk to your provider about what quality means for you • Do your part to stay healthy

  7. What’s quality/ How can you get it? • How can you find trustworthy information on the web? • Making the most of your medical appointments • What is care that works? • What is the right amount of care? • How to avoid medication errors

  8. Partner for Quality Care is an initiative of the Oregon Health Care Quality Corporation http://www.PartnerForQualityCare.org

  9. Health Care Quality and Patient Safety 101

  10. Have fun!The audience will do the work!

  11. 15 $1 Million Health Care Teams: What should you do if you don’t like your relationship with your doctor? 14 $500,000 13 $250,000 12 $125,000 11 $64,000 10 $32,000 9 $16,000 8 $8,000 7 $4,000 6 $2,000 5 $1,000 4 $500 3 $300 2 $200 50:50 1 $100 A: Suck it up B: Stop going C: Work to improve things or find a new doc D: Nothing, it might get better

  12. Why do this? • Consumers: “That’s what it’s all about” • “I’m a consumer, too” is dead wrong • The product is much better • Wonderful unanticipated payoffs • Keeps me humbled, stretched and engaged Partner for Quality Care is an initiative of the Oregon Health Care Quality Corporation http://www.PartnerForQualityCare.org

  13. Is it working? • 300 Oregonians down, 3,400,700 to go. • Is it possible to change the culture? • Spread? • Materials are wildly popular with all stakeholders. • Are they prompting conversations? • Will this translate to looking at data?

More Related