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Service-Learning. Assessing. Outcomes. National Service-Learning Clearinghouse www.servicelearning.org. Assessment or Evaluation?. Assessment: accounts for the current state Pre-tests or mid-stage diagnostics of project and participants Evaluation: looks back at what occurred
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Service-Learning Assessing Outcomes National Service-Learning Clearinghouse www.servicelearning.org
Assessment or Evaluation? • Assessment: accounts for the current state Pre-tests or mid-stage diagnostics of project and participants • Evaluation: looks back at what occurred Post-tests determine the effectiveness of a project
Project Goals and Objectives Determine learning goals before implementing • Tie goals to specific outcomes • Involve students to give them ownership of project • Define where the project falls on the service-learning map
Aim for Quadrant IVA good balance of learning and service Original Design: Hill, Service-Learning 2000 Center Modified: Geiger, “Service-Learning Toolbox,” NWREL
Project Goals and Objectives • What do students need to learn? • How can it be linked to the project? • Post on large sheets for students to use in reflection and evaluation of the project.
Project Goals and Objectives Why write out the objectives? • helps with learning needs assessment • guides evaluation of project outcomes • facilitates grant reporting • increases likelihood of refunding
Three Areas of Assessment • Student Learning • Student Service • Student Experience
Assessing Student Learning • Link assessment to earlier goals and objectives • Rubrics can help identify clear links between objectives and outcomes • Include sections for written comments and to refer to outcomes
Assessing Student Service • Design an instrument to collect information from community partners. Ask them about: • Their perceptions of students’ willingness to participate • The extent to which students met expectations • Share and discuss feedback with students
Assessing Student Experience Collect information on student attitudes about the project. Ask them: • What did they learn? • How did they contribute to the community? • Have their attitudes about service changed? • Do they have other project ideas? • What did they think about the community partner?
Shumer's Self-Assessment for Service-Learning • Quick Assessment • In-Depth Analysis • Follow Up
Shumer's Self-Assessment for Service-Learning Quick Assessment (10-15 mins) • provides general overview • identify areas of strength / improvement
Shumer's Self-Assessment for Service-Learning In-Depth Analysis • select areas in most need of improvement • focus on what can be reasonably addressed
Shumer's Self-Assessment for Service-Learning Follow Up: • instruments have limited value • discuss survey results with others from fields of service & education • establish action steps for improvement
Shumer’s Action Steps • Specify what is to be done • who will be responsible • when it will be accomplished • how you will know it is achieved • List potential human and material resources • Monitor progress within several weeks • Identify accomplishments and challenges
Taking perspective • It’s a learning process • Always room for improvement • Points for reflection • Don't lose sight of the many successes
Resources • Learn and Serve Performance Measurement Toolkit (Project STAR, Aguirre International) • www.projectstar.org/star/Library_ls/toolkit_ls.html • Service-Learning Quality Review (RMC Research) • http://cart.rmcdenver.com/assessment/ • National Communication AssociationAssessment Resources • www.natcom.org/Instruction/sl-new/AssessmentResources.htm
Resources • Shumer's Self-Assessment for Service-Learning • www.servicelearning.org/filemanager/download/3/ • UC Berkeley Service-Learning Research and Development Center • http://gse.berkeley.edu/research/slc/index.html • NSLC Hot Topics: Evaluation & Assessment • http://www.servicelearning.org/article/view/130/1/106/
Feedback E-mail: info@servicelearning.org Phone: 1-866-245-SERV (7378)