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Service-Learning

Service-Learning. Both Sides of the Brain. Service-Learning is a form of applied learning Helps the student learn about themselves Helps the student learn about their community Helps the student better grasp the course material. Win-Win.

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Service-Learning

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  1. Service-Learning

  2. Both Sides of the Brain Service-Learning is a form of applied learning • Helps the student learn about themselves • Helps the student learn about their community • Helps the student better grasp the course material

  3. Win-Win • The community benefits in the short term from the service provided and in the long term from a more engaged citizenship. • Last year… 1100 FOB students earned grades helping 169 small business and non-profits grow their capacity.

  4. What Students report getting out of Service-Learning Students report: • Work experience on my resume. • Have a new understanding of services in my community. • Learned something to help me with career choices • Have a better understanding of course material • Have a better understanding of how non-profits work. • Have something I could speak about in a job interview about how I have applied my business skills. • Think I might like to work or volunteer my skills in a non-profit setting again. • Feel good knowing I made a difference for a community serving organization.

  5. Skills employers look for… • Problem-solving • Communication (written & oral) • Integrative thinking • Teamwork

  6. Agenda • Project description & Timeline • Service-Learning success tips • Non-profits & small business • Other tools and resources • Email and Conference call etiquette • List of choices • Picking a project

  7. Project Description - Timetable CONSULTING PROJECT: To meet with your client, assess their need, develop a solution based on the needs and resources available or accessible to the client. • Prepare a professional report. • Video Presentation of solution to Client, and Professor • Final step – 10 minutes online Reflect on what you’ve learning about the course material, yourself and your community during this project…by completing on-line Survey.

  8. Timeline • Matching groups to organizations: Today! • Face-to-Face Client meetings off campus (no lecture Oct 4th… Thank you email to client by Oct 11 cc’d to Professor and gkemp@brocku.ca. Confirm project focus.) • Interim Report presented to client either face-to-face, skype or phone conference by Nov 1. Hard copy to professor in class. • Final Reports and Video Presentation due: Nov 22 (submit video link and soft copy of report to your client) • Report team hours into project

  9. S-L Success Strategies • Preparation • Know what you need to know! • You’re running the meeting • Email with intros and a light outline of first visit goals/agenda • Accountability • Keep in touch with your client…regularly • Confidentiality Agreement- Print it, bring it, sign it!! • Professionalism • Dress, communication style, punctuality, courtesy • These clients may be one of your referrals in future hiring process!

  10. Non-Profits and Small Business • Will generally be immensely grateful for your help • It can be a lot like herding cats • Don’t communicate at the speed of light… you will need to think ahead about what you need • I’m there to help manage expectations

  11. Extra Resources • Posted on Sakai • These slides • Client contact information and project description • Confidentiality Agreement • Email Etiquette • Conference call – how to

  12. List of Choices • Community Support Services Niagara- online recruiting of volunteers • Community Support Services Niagara- online training of volunteers • Heartland Forest Nature Experience- employee orientation • Heartland Forest Nature Experience- performance management • Rose Cottage Visiting Volunteers- balanced scorecard • Rose Cottage Visiting Volunteers- Mission, Vision, Values • Canadian Mental Health Association Niagara Branch- re-design of Organizational Chart • Airon Group of Companies- culture of innovation • Community Living WellandPelham- restructuring • Entomogen Inc.- change management • Goodman Career- benchmarking project

  13. Contact Info • gillian.kemp@brocku.ca • Taro Hall 413 • 905 688 5550 X5023 • Don’t wait for full panic…. Be proactive!

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