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Learn how to effectively respond to opposition tactics. Understand your opponent's strategy, turn negatives into positives, set the agenda, and keep opponents off balance. Learn from the past and be willing to compromise. Discover the ten D's of opposition tactics and how to respond to deflection, delays, denials, discounting, deception, dividing, dulcifying, discrediting, and destruction. Lastly, learn how to respond to deal tactics during negotiations.
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How to fight opposition tactics: • Understand opponent's strategy • Turn negatives into positives • Set the agenda • Publicly state the opponent's strategy • Keep opponents off balance • Learn from the past • Be willing to compromise
What are the ten D's? • Deflection • Delays • Denials • Discounting • Deception • Dividing • Dulcifying • Discrediting • Destroy • Deal
Responding to deflectand delay tactics: • Know opponents • Know strategy • Know opponents' decision-making process • Briefly address the issue opposition has thrown out • Bring focus back to the key issue
Responding to denialand discounting: • Know opponents • Know strategies • Provide necessary information • Be persistent • Publicly state opponent's strategy
Responding todeception: • Know opponent • Know strategies • Inform public • Refute the deception
Responding to divide tactics: • Know opponent • Know strategies • Keep communication open within your group • Insure team morale • Compromise within the group
Responding todulcifying tactics: • Know opponent • Know strategies • Explain why concessions by opponent are unsatisfactory • Explain that what you're asking for is more reasonable • Inform public
Responding to destroy tactics: • Know opponent • Know strategies • Realize that threats are only threats • Know your rights • Keep communication open within your group • Go public
Responding to deal tactics: • Know opponent • Know strategies • Set stage for a successful meeting • Negotiate with the people who have the power
While negotiating: • Be careful about communication • Let opponent make the first offer • Explain basis of your offer • Be flexible • Stay cool • Avoid ultimatums • Remember what is important to your group