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Client Management Plan. Developed with the Client After Multiple Projects Completed Rules of Engagement Points of Contact Contracting Provisions Authority Matrices. Elements of a Client Management Plan. Goals & Objectives What does the Client Organization Get/Give?
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Client Management Plan • Developed with the Client • After Multiple Projects Completed • Rules of Engagement • Points of Contact • Contracting Provisions • Authority Matrices
Elements of a Client Management Plan • Goals & Objectives • What does the Client Organization Get/Give? • What does consultant Get/Give? • Account Team Organization & Responsibilities • Quality Control Process • Master/Task Order Contract • Change Management Process • Communication Plan