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This session explores strategies and solutions for scaling up emergency operations, focusing on key steps, challenges, and leadership skills needed. Learn to identify key challenges, plan scaling up, and manage new risks effectively. Understand the impact on team dynamics, and prepare for scaling down post-emergency. The session emphasizes the importance of strong leadership, support for staff, and proper planning when rapid capacity expansion is required.
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Welcome to Day 2 Humanitarian Leadership in context
Session 1.2.1 Leadership Challenges in scale-up
Session 1.2.1: Objectives Learning objectives At the end of this session, participants will be able to: Identify key steps to plan and manage scaling up of emergency operations Describe the key challenges and solutions for emergency scale-up
What is scale-up? Rapidly increasing the operational capacity of the country team/office to meet a radically increased demand for assistance within a very short time period
Some selected tips • Scale up evenly – programme and programme support • Accept help • Expand your HR team • Expect four times more finance work • Make sure staff have experience • Check your inventory systems • Do not ignore the small things…staff need a phone, a bed, a desk…
Understand the stress on the team and yourself • Actively analyse and manage new risks • Accept that the emergency has impacted your ‘normal’ programme –Learn from past lessons, seek advice from others • Plan for scaling down while scaling up
Leadership skills and behaviours • Staff and partners need strong leadership as they take on new functions and increased work • Some will need extra ‘love’ and motivational support as they take on new responsibilities • The leader must be aware of the ‘emotional’ make-up of their team
Scaling down… • Managers must also plan for scale-down at the end of the emergency • Scale-down planning includes proper contractual arrangements to ensure that material resources can be properly disposed of and relationships with staff hired specifically for the emergency response can be ended fairly and efficiently
When the need for scale-up arrives: Know where to get help (follow tips) Be open to help Seek it out Get it Use it