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Digital State Revisited Bruce Doern conference Ottawa, November 7, 2008

Digital State Revisited Bruce Doern conference Ottawa, November 7, 2008. Prof.Sandford Borins University of Toronto. The essential question. Is IT transforming gov’t and politics? Digital State at the Leading Edge: evidence from 2000 to early 2006 from the feds, Ontario, US, UK

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Digital State Revisited Bruce Doern conference Ottawa, November 7, 2008

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  1. Digital State RevisitedBruce Doern conferenceOttawa, November 7, 2008 Prof.Sandford Borins University of Toronto w w w . d i g i t a l s t a t e . c a

  2. The essential question • Is IT transforming gov’t and politics? • Digital State at the Leading Edge: evidence from 2000 to early 2006 from the feds, Ontario, US, UK • Yes: availability and use of information • Maybe: service delivery and organizational structure • Unlikely: major cost-savings (see handout) w w w . d i g i t a l s t a t e . c a

  3. Three more years’ evidence • From early 2006 to late 2008, including Ontario, federal, US election campaigns • Methodology -- blogging => interaction with readers -- presentations based on DSLE -- reading (NYTimes, Globe and Mail to show impact on main stream media) w w w . d i g i t a l s t a t e . c a

  4. Online politics: from lagging to leading • Cut-throat competition drives tech-based innovation • Key role of IT-savvy young politicos The Obama phenomenon • Message: change, eloquently delivered • Medium: online organizing • Tickets for town halls => email list • Million supporters at mybarackobama.com • Repeated small donations • Empowered community organizing: caucusing, calling, canvassing w w w . d i g i t a l s t a t e . c a

  5. Federal and Ontario campaigns:boys in bubbles? • Bloggers vet local candidates • YouTube showing gaffes (John Tory, Stephane Dion, Garth Turner) • Active partisan bloggers • Citizen mobilization • Culture en peril (900K views) • Ontario referendum, faith-based schools • Let Elizabeth May debate! • Facilitating strategic voting w w w . d i g i t a l s t a t e . c a

  6. Politicizing government’s online presence IT-savvy campaigners in power (Flanagan’s 9th commandment: it’s the technology, stupid) • Space allocation on the portal (Canada’s New Government, Gordon Brown remake of number10.gov.uk) • “eye candy”/advocacy websites for Government priorities (healthy life-style, environment, equalization) w w w . d i g i t a l s t a t e . c a

  7. IT-based service delivery • Dramatic increase in use of online channel • Telephone most popular but least satisfying => needs fixing • Service Canada the key player, but rarely promoted • E-pass available but not publicized • Service delivery wasn’t a key priority in a minority government • Service Canada relationship to HRSDC? • Political reluctance to invest in big systems w w w . d i g i t a l s t a t e . c a

  8. Looking forward in the Digital State • What happens to Mybarackobama.com in an Obama Administration? • Liberal leadership campaign: looking for a web-savvy Gen-X leader who will inspire and mobilize young Liberals online • Online fund-raising for the next election • Citizen mobilization: what’s the next issue? • Service delivery improvement as recession-fighting strategy? w w w . d i g i t a l s t a t e . c a

  9. Looking forward to researchabout the Digital State • Young adults leading edge users of latest technologies (twitter, SMS, Facebook, v-blogs, new search engines, etc.) • An opportunity for the next generation of researchers w w w . d i g i t a l s t a t e . c a

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