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Team Building. Team Building. “ A team is small number of people with complementary skills who are committed to a common purpose ,performance goals & approach for which they hold themselves mutually accountable.” Characteristics Of Team:- Small number Complementary skills Common purpose
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Team Building • “A team is small number of people with complementary skills who are committed to a common purpose ,performance goals & approach for which they hold themselves mutually accountable.” • Characteristics Of Team:- • Small number • Complementary skills • Common purpose • performance goal • Common approaches • Mutually accountability
Why Have Teams Become So Popular • Teams typically out perform individuals. • Teams use employee talents better. • Teams are more flexible and responsive to changes in the environment. • Teams facilitate employee involvement. • Teams are an effective way to democratize and organization and increase motivation.
Team Vs Group • Shared Leadership roles • Team discusses, decides, and does real work together • Specific Team purpose that the team delivers itself • Individual and mutual team accountability • Collective work products • Measures performance directly by assessing collective work products • Encourages open-ended discussion and active problem-solving meetings • Size-limited number of members • Selection- very critical • Skills- complementary • Strong, clearly focused leader solo leader • The Leader discusses, decides and delegates • The group’s purpose is the same as the organizational mission • Individual Accountability • Individual work products • Measures effectiveness indirectly e.g. financial performance of the business • Runs efficient meetings with information sharing main activity • Size-number of members may be medium or large • Selection random or accidental • Skills-varied
Types of Teams • 1.Problem-Solving Teams • Groups of 5 to 12 employees from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency, and the work environment. • Member share ideas or offer suggestion on how work process & methods can improved
2.Self-Managed Work Teams • A self managed team is set up to plan ,organize ,influence & control its own work situation with only minimal intervention & direction from top management • Fully self managed work team even select their own members & have the members to evaluate each other performance . • Supervisory position importance decreased may be even eliminated
3 .Cross-Functional Teams • Employees from about the same hierarchical level, but from different work areas, who come together to accomplish a task. • A cross functional team is composed of personnel from different functional area of the orgenisation who are al focused on specified objectives • This take more time to build trust & teamwork • Cross functional teams are effective means for allowing people from diverse areas within an orgenisation to exchange information , develop new ideas , solve problems & coordinate complex project.
4.Virtual Teams • Teams that use computer technology to tie together physically dispersed members in order to achieve a common goal. • Team Characteristics • The absence of preverbal and nonverbal cues • A limited social context • The ability to overcome time and space constraints
5.Informal teams:- • These teams are formed for social purpose • These teams form out of a set of common concern & interest • Leader from team only • Traditional teams :- • These are the organizational group commonly thought of as departments or functional areas • Leader or manager are appointed by orgenisation • The team has to do organizational activity
A. Context • Adequate resources • Leadership & structure • Climate & trust • Performance evaluation & reward system B. Composition • Abilities of the member • Personality • Allocating role • Diversity • Size of team • Member flexibility • Members preference
C. Work design • Autonomy • Skill variety • Task identity • Task significance D . Process • Common purpose • Specific goal • Team efficacy • Conflict level • Social loafing
Team Element • Team Goal • Productive participation of all members • Contributing data & knowledge • Sharing in decision making process • Making decision • Making an imposed decision work. • Communication • Trust • A sense of belonging • Diversity • Creativity & risk taking • Evaluation • Change compatibility • Participatory leadership
Stages in team development • Forming • In this stage team members are introduced • forming includes following feelings & behavior • Excitement, anticipation& optimism • Pride in being chosen for project • Suspicion & anxiety about the job • Storming • Team member begin to realize the task are that ahead are different & more difficult then they previously imagined • Resisting the task • Resisting quality improvement approaches suggested by other members • Defensive , competition & choosing sides • Norming • During this stage members reconcile competing loyalties & responsibility • They accept the team ,ground rules , roles & individuality of fellow members • Norming include following behavior • Acceptance of membership in the team • An attempt achieve harmony by avoiding conflict. • Establishment & maintaining team ground rules & regulation • Friendliness ,confiding in each other & sharing of personal problem
Performing • The team has settled its relationship & expectations. • Team members have discovers & accepted other’s strength & weakness • constructive self change • Ability to prevent or work through group problem • Close attachment to the team • Team is now an effective ,cohesive unit 5. Transforming • The team is performing so well that members believe. it is the most successful team they have experienced. 6.Adjourning • many relation formed within these team continue long after the team disbands 7.Ending • The team has complete its mission or purpose & it is time for team member
Team building process • Team building is long-term & highly participative process which involve much more than simply bringing a bunch of people together . • Team building is also needed in teams which currently exist, but they are not successful in doing thing • Team building process having following steps • Team assessment:- • Team member begin by diagnosing the group’s strengths & challenges by using web-based team effective inventory. • This survey develop baseline for team development • Behavioral profile:- • Used to build interpersonal relationship ,by understanding personnel preferences • Interactive exercise:- • These activities generate stronger personal bond between team member • Skill development:- • Team member skill are developed by coaching session on communication , managing conflicts • Follow-up process:- • Providing progress report & opportunity to continue on the path to working together
Teamwork • Henry Ford quoted teamwork as “coming together is a beginning ,working together is progress, achieving together is success.” • Teamwork is about working together to achieve shared goals ,& getting that lovely feeling of shared achievement that comes from success • Good teamwork create synergy ,where combined effect of the team is greater than sum of individuals efforts. • As well as enhancing orgenisation performance good teamwork benefits individuals too.
Turning individuals into team player / for effective teamwork • Selection of member on the basis of knowledge & skills • Setting challenges & difficult goals • Developing rules of conduct • Punctuality & regularity • Confidentiality • Establish urgency • Team work better under pressure of time • Allocating right role to right people • Manager has to understand the strength that each person can bring to a team , select member with their strength & allocate work assignment that fit with member. • establishing accountability • Every member should clear with his individual responsibility • Some of the member take advantage of the group efforts • Developing trust • Recognition & reward system • Positive reinforcement can improve team efforts & commitment
Advantage of Teamwork • Combination of strengths • Range of opinions • Divided responsibility • Team spirit • A good team led to ,creates loyalty in its members • Ability to communicate • Trusting relationship • Creativity • All members have different skills, knowledge , & personnel attribute by utilizing • Satisfaction • Speed • support
Conflict in work team • Conflict arises when individuals come together in work teams their difference in terms of power ,values & attitudes ,& social factors all contribute to the creation of conflict • Three majors sources of conflict • Barriers of communication can be major sources of understanding. Communication barriers include poor listening skill, insufficient sharing of information • Structural disagreement include the size of the orgenisation ,turnover rate, levels of participation ,reward systems • Personal factors include thing such as an individuals self-esteem ,their personal goals, values & needs
Source of negative conflict in team • Administrative procedure • People resources • If the team does not have enough resources to do the job • Schedules • All member should be willing to work together to help each other meet their deadlines. • responsibilities- • If no proper assignment responsibility
Benefits of Team • Economic benefits- • Lower risk of litigation because they comply with legal duties • Improved return on investment in training & development • Improved customer care relation with client & supplier • Management benefits • Reduced staff turnover & intention to leave • Fewer accident • Improved work quality • Improved organizational image & reputation • Benefits of team to orgenisation • Collaboration • Communication • Commitment • Accountability • Benefits for individuals • People feel more motivated & committed to their work • Morale is high • People work harder& perform better • People are happy in their work • Moral is high
Advantage of Team • Team members have the opportunity to learn from each other • Potential exists for greater work force flexibility with cross training • Communication & information exchange may be facilitated & increased • Interdependent work flow can be enhanced • potential exits for greater acceptance & understanding of team-made decision new approaches to tasks may be discovered • Team can foster grater cooperation among team members • Team commitment may stimulate performance & attendance
Disadvantage Of Team • Some individuals are not compatible with team work • Some members may experience less motivating job as part of team • Conflict may develop between team members or other team • Teams may be time consuming due to need for coordination & compromise • Less flexibility may be experienced in personal replacement or transfer