Exchange Server 2003 Tools and Tips

1. Exchange Server 2003Tools and Tips Harold Wong harold.wong@microsoft.com blogs.technet.com/haroldwong

2. What Will We Cover? Microsoft Exchange tools Exchange server configuration tips Exchange client configuration tips

3. Helpful Experience Experience administering Exchange Server 2003 Experience administering Active Directory

4. Exchange Server Tools Exchange Server Configuration Tips Microsoft Outlook� Configuration Tips OWA Customization Tips Agenda

5. Maintenance OWA Administration Tool MSSearch Administration Tool Exchange Server Management Pack Configuration Wizard Exchange Server Tools

6. Best Practices Analyzer

8. Disaster Recovery Analyzer

10. Outlook Web AccessAdministration Tool

12. Command-line tool that lets you: Determine which Exchange stores in the domain have full-text indexes Get the status of the existing full-text indexes Administer indexing from the command prompt Enable, disable, start, stop, pause, resume, or reset full-text indexing

13. Management Pack Configuration

14. Gathers real-time data: Client Internet Protocol (IP) address Client Outlook version and mode Resource utilization  Network bytes Exchange Server User Monitor

16. Exchange Server Tools

18. JetStress

19. Exchange Server Tools Exchange Server Configuration Tips Microsoft Outlook Configuration Tips OWA Customization Tips Agenda

20. Exchange Server 2003 Tips

30. Exchange Server Tools Exchange Server Configuration Tips Microsoft Outlook Configuration Tips OWA Customization Tips Agenda

36. Microsoft Exchange Tools Exchange Configuration Tips Microsoft Outlook Configuration Tips OWA Customization Tips Agenda

47. Exchange Server 2003 Resources

48. Session Summary Variety of server and client tools Registry and Active Directory settings Many Internet resources

49. Visit TechNet at: www.microsoft.com/technet Visit the following URL for more information: For More Information More Information For the most comprehensive technical information on Microsoft products, visit the main TechNet Web site at www.microsoft.com/technet. Additionally, visit www.microsoft.com/technet/itproexc-05 for more information on books, courses, certifications, and other community resources that relate directly to this particular session. More Information For the most comprehensive technical information on Microsoft products, visit the main TechNet Web site at www.microsoft.com/technet. Additionally, visit www.microsoft.com/technet/itproexc-05 for more information on books, courses, certifications, and other community resources that relate directly to this particular session.

50. Microsoft Press Publications Microsoft Press You can find some informative books on the Microsoft Press site, such as: Microsoft Exchange Server 2003 Administrator�s Companion provides guidance for installing, configuring, and managing Exchange Server 2003. Microsoft Exchange Server 2003 Administrator�s Pocket Consultant provides information on such topics as configuring Exchange clients, setting up mailboxes, using public folders, and performing backups and recoveries. Secure Messaging with Microsoft Exchange Server 2003 covers the foundations of Microsoft Windows and Exchange architecture, and covers Exchange Server security, including a discussion of communication and client security. http://www.microsoft.com/learning/books/itpro http://www.microsoft.com/learningMicrosoft Press You can find some informative books on the Microsoft Press site, such as: Microsoft Exchange Server 2003 Administrator�s Companion provides guidance for installing, configuring, and managing Exchange Server 2003. Microsoft Exchange Server 2003 Administrator�s Pocket Consultant provides information on such topics as configuring Exchange clients, setting up mailboxes, using public folders, and performing backups and recoveries. Secure Messaging with Microsoft Exchange Server 2003 covers the foundations of Microsoft Windows and Exchange architecture, and covers Exchange Server security, including a discussion of communication and client security. http://www.microsoft.com/learning/books/itpro http://www.microsoft.com/learning

51. Non-Microsoft Publications Non-Microsoft Publications Check your favorite bookseller for these titles: Microsoft Exchange Server 2003 Distilled is a practical, hands-on guide designed to bring readers quickly up to speed on the latest changes and enhancements to the leading e-mail server. Mastering Microsoft Exchange Server 2003 is a guide to Exchange Server 2003 that covers topics such as installation, managing hierarchy and core components, Internet messaging, tracking messages, and troubleshooting. Microsoft Exchange Server 2003 Unleashed contains hard-to-find intermediate to advanced coverage far beyond the typical installation and setup. This book is a complete reference targeted at intermediate to advanced users for help in managing the complicated and business-critical matters of e-mail, message databases, and ever-increasing mobile and remote system access. Mission-Critical Microsoft Exchange 2003 includes many of the same high-availability topics as the 2000 edition but expands the coverage of storage technology, server technology, management, and security. Non-Microsoft Publications Check your favorite bookseller for these titles: Microsoft Exchange Server 2003 Distilled is a practical, hands-on guide designed to bring readers quickly up to speed on the latest changes and enhancements to the leading e-mail server. Mastering Microsoft Exchange Server 2003 is a guide to Exchange Server 2003 that covers topics such as installation, managing hierarchy and core components, Internet messaging, tracking messages, and troubleshooting. Microsoft Exchange Server 2003 Unleashed contains hard-to-find intermediate to advanced coverage far beyond the typical installation and setup. This book is a complete reference targeted at intermediate to advanced users for help in managing the complicated and business-critical matters of e-mail, message databases, and ever-increasing mobile and remote system access. Mission-Critical Microsoft Exchange 2003 includes many of the same high-availability topics as the 2000 edition but expands the coverage of storage technology, server technology, management, and security.

52. Training Resources Microsoft Learning Microsoft Learning (formerly Microsoft Training and Certification and Microsoft Press) develops courseware called Microsoft Official Curriculum (MOC), which includes E-Learning, Microsoft Press books, workshops, clinics, and Microsoft Skills Assessment. MOC is offered in instructor-led environments; it offers comprehensive training courses for IT professionals, and will teach you how to support and implement solutions using Microsoft products and technologies. The course that best supports this session is �Upgrading Your Skills from Microsoft Exchange Server 5.5 to Microsoft Exchange Server 2003,� which is currently available as a three-day classroom session. You may also find the �Implementing and Managing Microsoft Exchange Server 2003� course helpful in mastering this technology. For more information, please visit www.microsoft.com/learning. http://www.microsoft.com/learningMicrosoft Learning Microsoft Learning (formerly Microsoft Training and Certification and Microsoft Press) develops courseware called Microsoft Official Curriculum (MOC), which includes E-Learning, Microsoft Press books, workshops, clinics, and Microsoft Skills Assessment. MOC is offered in instructor-led environments; it offers comprehensive training courses for IT professionals, and will teach you how to support and implement solutions using Microsoft products and technologies. The course that best supports this session is �Upgrading Your Skills from Microsoft Exchange Server 5.5 to Microsoft Exchange Server 2003,� which is currently available as a three-day classroom session. You may also find the �Implementing and Managing Microsoft Exchange Server 2003� course helpful in mastering this technology. For more information, please visit www.microsoft.com/learning. http://www.microsoft.com/learning

53. Readiness with Skills Assessment Self-study learning tool free to anyone Determines skills gaps Provides learning plans Post your score; see how you stack up Skills Assessment Microsoft Skills Assessment is a free online learning tool. It�s an easy way for IT professionals to check their skills. You can quickly check your skills in implementing or managing Microsoft products or business solutions. Just take a short, 30-question assessment and see how well you know your stuff. The Skills Assessment includes a personalized learning plan, which includes links to Microsoft Official Curriculum, specific TechNet articles, Microsoft Press books, and other Microsoft Learning content. There�s also a way to measure how well you did compared with others who took the same assessment. Microsoft Skills Assessment is an expanding learning platform. Available now are assessments for Windows Server� 2003, including security and patch management; Exchange Server 2003; Windows Storage Server; Office 2003; and Visual Studio� .NET.</SLIDESCRIPT> http://www.microsoft.com/learning www.microsoft.com/assessmentSkills Assessment Microsoft Skills Assessment is a free online learning tool. It�s an easy way for IT professionals to check their skills. You can quickly check your skills in implementing or managing Microsoft products or business solutions. Just take a short, 30-question assessment and see how well you know your stuff. The Skills Assessment includes a personalized learning plan, which includes links to Microsoft Official Curriculum, specific TechNet articles, Microsoft Press books, and other Microsoft Learning content. There�s also a way to measure how well you did compared with others who took the same assessment. Microsoft Skills Assessment is an expanding learning platform. Available now are assessments for Windows Server� 2003, including security and patch management; Exchange Server 2003; Windows Storage Server; Office 2003; and Visual Studio� .NET.</SLIDESCRIPT> http://www.microsoft.com/learning www.microsoft.com/assessment

54. Become a Microsoft Certified Professional What are MCP certifications? Validation in performing critical IT functions Why certify? Worldwide recognition of skills gained through experience More effective deployments with reduced costs for your organizations. What certifications are there for IT pros? MCP, MCSE, MCSA, MCDST, MCDBA Become a Microsoft Certified Professional In the highly competitive IT job market, how can you set yourself apart from the next candidate? The Microsoft certification program provides that edge. Earning a specific accreditation provides objective validation of the ability to successfully perform critical IT functions. Embraced by industry professionals worldwide, Microsoft certification remains one of the most effective ways to reach long-term career goals, and it is a surefire way for companies to develop and retain valuable IT staff. There are a number of accreditations available. Starting with the basic Microsoft Certified Professional (MCP), you can choose to become a fully certified System Administrator (MSCA) or System Engineer (MCSE) or a Desktop Specialist (MCDST). Away from the infrastructure side, the MCDBA certification covers SQL Server� products. For more information about the certification program, visit www.microsoft.com/learning/mcp.Become a Microsoft Certified Professional In the highly competitive IT job market, how can you set yourself apart from the next candidate? The Microsoft certification program provides that edge. Earning a specific accreditation provides objective validation of the ability to successfully perform critical IT functions. Embraced by industry professionals worldwide, Microsoft certification remains one of the most effective ways to reach long-term career goals, and it is a surefire way for companies to develop and retain valuable IT staff. There are a number of accreditations available. Starting with the basic Microsoft Certified Professional (MCP), you can choose to become a fully certified System Administrator (MSCA) or System Engineer (MCSE) or a Desktop Specialist (MCDST). Away from the infrastructure side, the MCDBA certification covers SQL Server� products. For more information about the certification program, visit www.microsoft.com/learning/mcp.

55. Heard the News about TechNet? TechNet Subscription Many of you may be familiar with TechNet events and the TechNet Web site, but have you realized the benefits of being a TechNet Plus subscriber? A TechNet Plus subscription is the most convenient and reliable resource for IT professionals evaluating, managing, and supporting Microsoft technologies. With a TechNet Plus subscription, you can: Evaluate Microsoft software without time limits. This benefit allows you to try products at your own pace and make informed decisions without worrying about the software expiring. TechNet Plus evaluation software includes the latest Microsoft operating systems, server applications, and Office products. With TechNet Plus, you can also save time resolving technical issues. TechNet Plus subscriptions include a range of support options, including the complete Microsoft Knowledge Base delivered each month on portable media, and two complimentary professional support incidents to address your technical roadblocks. TechNet Plus offers centralized access to current, authoritative technical guidance, software, and support resources from Microsoft. IT professionals around the world rely on TechNet Plus to help them build their technical expertise and to be successful implementing Microsoft solutions. For details, visit www.microsoft.com/technet/subscriptions. http://www.microsoft.com/technet/subscriptionsTechNet Subscription Many of you may be familiar with TechNet events and the TechNet Web site, but have you realized the benefits of being a TechNet Plus subscriber? A TechNet Plus subscription is the most convenient and reliable resource for IT professionals evaluating, managing, and supporting Microsoft technologies. With a TechNet Plus subscription, you can: Evaluate Microsoft software without time limits. This benefit allows you to try products at your own pace and make informed decisions without worrying about the software expiring. TechNet Plus evaluation software includes the latest Microsoft operating systems, server applications, and Office products. With TechNet Plus, you can also save time resolving technical issues. TechNet Plus subscriptions include a range of support options, including the complete Microsoft Knowledge Base delivered each month on portable media, and two complimentary professional support incidents to address your technical roadblocks. TechNet Plus offers centralized access to current, authoritative technical guidance, software, and support resources from Microsoft. IT professionals around the world rely on TechNet Plus to help them build their technical expertise and to be successful implementing Microsoft solutions. For details, visit www.microsoft.com/technet/subscriptions. http://www.microsoft.com/technet/subscriptions

56. The enhanced TechNet Troubleshooting and Support page outlines all the ways IT professionals get support assistance from Microsoft. From free online support options to subscription-based support, you�ll find all your Microsoft support resources in one location at www.microsoft.com/technet/support. The enhanced TechNet Troubleshooting and Support page outlines all the ways IT professionals get support assistance from Microsoft. From free online support options to subscription-based support, you�ll find all your Microsoft support resources in one location at www.microsoft.com/technet/support.

57. Where Else Can I Get Help? There are a number of free community resources available on TechNet. You can attend a regular chat with members of the product groups or technology specialists from Microsoft, or you can attend a webcast where you can see sessions like the one you�ve just watched but presented live and with the ability to ask questions as you go. You can also read or post questions in public newsgroups. The Newsgroup page lists the available groups and provides an interface from which you can read and post messages. TechNet Plus subscribers can use these groups to post questions, and through their subscription ID, are guaranteed a response from Microsoft Support Professionals and IT experts by next business day. The main community site provides a comprehensive list of resources available�more than we can cover on this slide�and the page has some dynamic features with continually updated content. The Events page provides dates and details about attending a live TechNet event. These events take place around the world and provide the opportunity for you to talk to Microsoft specialists face-to-face. And finally, the TechNet Columns provide a variety of topics written by industry authors.There are a number of free community resources available on TechNet. You can attend a regular chat with members of the product groups or technology specialists from Microsoft, or you can attend a webcast where you can see sessions like the one you�ve just watched but presented live and with the ability to ask questions as you go. You can also read or post questions in public newsgroups. The Newsgroup page lists the available groups and provides an interface from which you can read and post messages. TechNet Plus subscribers can use these groups to post questions, and through their subscription ID, are guaranteed a response from Microsoft Support Professionals and IT experts by next business day. The main community site provides a comprehensive list of resources available�more than we can cover on this slide�and the page has some dynamic features with continually updated content. The Events page provides dates and details about attending a live TechNet event. These events take place around the world and provide the opportunity for you to talk to Microsoft specialists face-to-face. And finally, the TechNet Columns provide a variety of topics written by industry authors.