GOVERNMENT ICT STRATEGIES THAT TRANSFORM SYSTEMS AND BUSINESS

1. GOVERNMENT ICT STRATEGIES THAT TRANSFORM SYSTEMS AND BUSINESS Joel Ugborogho - MD, Kwazi Information Systems www.kwazi.co.za

2. Agenda • Government Objectives • ICT Strategy • Technology Infrastructure • Shared Services • Enterprise Architecture • Government Execution www.kwazi.co.za

3. OBJECTIVES, GOALS, UN E-GOVERNMENT INDEX Government Objectives www.kwazi.co.za

4. GOVERNMENT OBJECTIVES • To ensure that service delivery of public services is done in a cost effective and efficient manner for citizens and businesses. • Stimulation of economic growth by use of ICT enabled business change and services to improve the quality of life for citizens and businesses www.kwazi.co.za

5. UN e-Government index 2012 • Rationale behind the e-government index • Technological Infrastructure • Telecommunications infrastructure • Human resource development • How it is calculated? • G2G • G2B • G2C • Is this what ICT is about? • Country’s state of readiness • Country’s vision www.kwazi.co.za

6. UN E-Government Index 2012 • e-Development and e-Participation • Republic of Korea - 1 • Netherlands – 2 • African Countries • Seychelles – 84, (In 2010 – 104) • Mauritius – 93, (In 2010 – 77) • SA – 101, (In 2010 – 97) • Tunisia – 103, (In 2010 – 66) • Source – UN e-government survey 2012 www.kwazi.co.za

7. DEVELOPMENT, METHODOLOGIES, ROADMAPS ICT Strategy www.kwazi.co.za

8. Strategic ICT Roadmaps • Mapping technology solution to Government objectives and goals • Application of Development Methodologies • Best practice • Strategic Data Management • Modernisation projects/initiatives www.kwazi.co.za

9. ICT Strategy overview www.kwazi.co.za

10. Technologies, Optimisation, Service Maturity Technology Infrastructure www.kwazi.co.za

11. Technology Trends • Cloud computing • Mobile technology and platforms • Social Media and platforms • Collaborative platforms, Crowd Sourcing • Business Intelligence www.kwazi.co.za

12. Optimisation of Infrastructure • Rationalisation • Virtualisation • G-Cloud • Data centre consolidation • IT Security • Shared Services www.kwazi.co.za

13. SHARED MODEL, PROCESSES, GOVERNANCE Shared Services www.kwazi.co.za

14. Shared Infrastructure www.kwazi.co.za

15. Shared Service Model www.kwazi.co.za

16. Processes • Business Processes • ICT Processes • Service Delivery Maturity • ICT Governance • Project Management • Procurement Systems www.kwazi.co.za

17. ICT Governance • Project Management Office • IT Service management - ITIL • System management • Risk Management • Policies and Procedures www.kwazi.co.za

18. ICT ARCHITECTURE AND STANDARDISATION Enterprise Architecture www.kwazi.co.za

19. Architecture Model • Information Architecture • Enterprise Architecture • Re-usable solutions • Service Oriented Architecture (SOA) • Assets and Services Register • Business intelligence www.kwazi.co.za

20. Standardisation • Open Standards • Data standards • Technology roadmaps • Services catalogue • ICT metrics and Accountability www.kwazi.co.za

21. IMPLEMENTATION, PROGRAMME EXECUTION, ICT COSTS Government Execution www.kwazi.co.za

22. ICT Cost Management • ICT Costs and Profitability models • Budget control and Alignment • Earned Value Management • Procurement systems • TOR, SOW, RFI, RFP • Quality assurance and delivery Vision without substance and a budget without vision – Moran www.kwazi.co.za

23. Implementation • Actuality – Reality Gap • Fit for purpose • Performance measurement • ICT Metrics • Knowledge transfer • Continuous improvement www.kwazi.co.za

24. BLUE SKIES www.kwazi.co.za

25. Presentation by Joel UgboroghoMD Kwazi Information Systemsjoel@kwazi.co.zawww.kwazi.co.za www.kwazi.co.za