l eading

1. leading

2. traits • Knows the work • Better than the average group member • Knows organization • Can organize group behavior • Knows themselves • Assertive (step forward and assume responsibility) • Competent communicator • Empathy • Appropriate self-disclosure • Owning feelings and thoughts • Descriptiveness • Behavior flexibility or adaptablity • Authenticity

3. 4 Emotional States • A system for classifying and typing personalities • Much like SYMLOG • Big D • Big I • Big S • Big C

4. Big D - Dominance • Take-charge • Hard-driven • Risk-taking

5. Big I - Inducement • Persuasion • Convince employees to work hard • Sell the importance of work

6. Big S - Submission • Let the group have its way • Delegate decisions to the group • Some might micromanage and others delegate considerable responsibility

7. Big C - Compliance • “By the Book” • Stickler for policies and procedures, rules and regulations

8. Other theory • Situational – • Power • Structures task • Well liked • relationship- vs. task-orientation • Role-emergence – • Real or Natural leader • Functional – • any communication behavior that moves a team toward a goal

9. skills • Has ideas, willing to seek and evaluate ideas • Establish norms • Organize roles, procedures and participation • Sets goals, agendas • Communicator • Clarify • Summarize • Verbalize consensus • Climate making/conflict management • Maintaining respect/conflict management

10. 7 Habits • Be Proacitve • Begin with the End in Mind • Put First things First • Think win/win • Seek first to understand then to be understood • Synergize • Sharpen the Saw

11. 6 Aspects of Competent Communication • 1. Empathy • 2. Appropriate Self-Disclosure • 3. Descriptiveness • 4. Owning your Feelings and Thoughts • 5. Behavioral Flexibility or Adaptability • 6. Authenticity