1 / 6

Integrating Clouds: Common Sense for Tiered Service Delivery

Learn how integrating cloud services can simplify tiered service delivery, allowing for enhanced control, cost-effectiveness, and a more nimble IT organization. Examples include email, backups, and storage. Contact msardell@uoregon.edu for more information.

slarkin
Download Presentation

Integrating Clouds: Common Sense for Tiered Service Delivery

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Integrating Clouds:Common Sense for Tiered Service Delivery Micah Sardell | 10/13/2010

  2. Overview • Premise • Using cloud services makes sense for simplifying tiered service delivery • Assumptions • You have a service oriented central IT department • You have the ability to provide localized services • You have an IDM system that can be federated

  3. Examples • Email • SPAM filtering – do you still do this yourself? Stop. • Tier 1 - Student email – many have already cloud-sourced • Tier 2 - Faculty/Staff email – Perhaps keep this in-house to provide enhanced service and tighter controls over data and communications • Backups • Tier 1 - Consider cloud based services to provide baseline tier • Tier 2 – Consider focusing backups on your services and other services that are critical in your DR plan

  4. Examples • Storage • Tier 1 – Outsource lowest cost/performance for bulk low performance storage (backups, fileshares, etc) • Tier 2 – Enhance your ability to provide enhanced services like highly redundant or higher performance • Backups • Tier 1 - Consider cloud based services to provide baseline tier • Tier 2 – Consider focusing backups on your services and other services that are critical in your DR plan

  5. Conclusion • Negotiating contracts for tiered offerings can result in quick wins for central IT. • Tiered services allows for providing higher service tiers locally with limited additional cost. • Cloud sourcing basic IT services can allow for a more nimble IT organization.

  6. THANK YOUFeel free to contact me at msardell@uoregon.edu if you have any questions

More Related