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BYU Engineering Leadership. Leading Change by Anton E. Bowden. How do I get YOU to do what I want?. Essential challenge of leadership… I know what I want done I can’t do it I need you to do it What motivates you? Money? (big paycheck) Praise? (flattery) Punishment? (KITA).
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BYU Engineering Leadership Leading Change by Anton E. Bowden
How do I get YOU to do what I want? • Essential challenge of leadership… • I know what I want done • I can’t do it • I need you to do it • What motivates you? • Money? (big paycheck) • Praise? (flattery) • Punishment? (KITA)
KITA and Chasing Rabbits • If I want you to move: • I can kick you • You’ll move just far enough • I can kick you again • You’ll move just far enough • Fun for entertaining your dog, but not practical • I can offer you a reward • You will earn the reward, then stop • I can offer another reward…
What motivates us? (Herzberg 1968) • Reduced Work hours • Motivated people want to work more? • Increased pay • Motivated to get next pay raise • Human relations training • Please, please, please don’t spit on the floor • Communications training • No increase in productivity • Big picture • 10,000 bolts -> “You’re building a Chevy”
Frederick Herzberg (1968) Minimizing these Is not the same as increasing these
External vs Internal Motivators • Satisfaction and Dissatisfaction are not opposites • The things that motivate us are NOT the same things that make us dissatisfied • For example: • A low salary creates job dissatisfaction, but a high one doesn’t create job satisfaction • Significant autonomy creates job satisfaction, but lack of autonomy doesn’t create job dissatisfaction • We are all different (Briggs-Myers from last week) • But we do WHAT we do for a reason…
So what? • As a leader, you have the opportunity to set the climate of your organization • Even with volunteer organizations, you can emphasize the intrinsic motivators that create satisfaction and increased effectiveness of your organization How do I HELPyou to do what YOU want?
Values • Core beliefs or desires that guide or motivate our attitudes and actions • Evidence of things not seen (LoF) • Examples: • Be prepared, do a good turn daily (BSA) • All men are created equal (US Constitution) • Hippocratic oath (Medicine) • “Our greatest weakness lies in giving up. The most certain way to succeed is always to try just one more time.” (Edison) • “I have never met a man so ignorant that I couldn’t learn something from him.” (Galileo)
Mission • Brief statement that reflects the core values of an organization and communicates its long-term objectives • “This is my work and my glory, to bring to pass the immortality and eternal life of man” (God) • “Enter to learn, go forth to serve” (BYU) • “To solve unsolved problems innovatively” (3M) • “To preserve and improve human life” (Merck) • “To make people happy” (Walt Disney)
Vision • Picture of future success • Engages the heart and spirit • Leads toward a worthwhile goal • Simple • Attainable • “Nothing happens unless first a dream” – Carl Sandburg • “We choose to go to the moon.” – John F. Kennedy • “I have a dream” – Dr. Martin Luther King, Jr. • Clip from Return of the king (Sam saving food for the way home), J.R.R. Tolkien, WWI and WWII
Activity • Take a five minutes to identify your organization’s: • Values • Mission • Vision • How are the values, mission, and vision of your organization reflected in the climate of your organization • Do you motivate or demotivate the members of your organization?
Leading Change • Change can be difficult! • Change is not always good (Alice & the Cheshire Cat) • When change is needed, leading change can make it happen • When change is inevitable, leading change can make it positive • To lead change in an organization, a leader must clearly convey the values, mission, and vision of the organization • Personal example • Enthusiasm • Empower others • “When thou are converted, strengthen thy brethren” • Establish urgency
Putting a vision into action A vision without a mission is just a dream … A mission without a vision just passes the time … A vision with action can change the world. - Joel Barker No one will thank you for taking care of the present if you neglect the future. - Joel Barker
Remember what motivates • Challenges, responsibility, achievement • Genuine love • not KITA