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Welcome

Welcome. Town Hall Meeting Monday, February 27, 2012. Agenda. Welcome Will Ferniany, PhD Financial Update John Faulstich Benevolent Fund Jeanetta Keller, PhD UAB Wellness Program Lauren Whitt, PhD Interdepartmental Survey Update Jeanetta Keller, PhD .

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Welcome

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  1. Welcome Town Hall Meeting Monday, February 27, 2012

  2. Agenda Welcome Will Ferniany, PhD Financial Update John Faulstich Benevolent Fund Jeanetta Keller, PhD UAB Wellness Program Lauren Whitt, PhD Interdepartmental Survey Update Jeanetta Keller, PhD

  3. Operating Entities Financial Performance with Statistics January FYTD 2012 John Faulstich CFO, UAB Health System

  4. Summary of Operating MarginJanuary FYTD 2012

  5. Summary of Total MarginJanuary FYTD 2012

  6. UAB Health System Volumes January FYTD 2012

  7. Benevolent Fund Jeanetta Keller, PhDCAO, UAB Health System

  8. Benevolent Fund Results 2011 • 2011 Campaign Results • Goal = $1,850,000 • Total = $1,850,212 • UAB Medicine = $727,000 (39%) • Employee Emergency Assistance Program gave $177,544 to UAB employees • 158 employees • 80% approval rate • 74% to UAB Medicine employees

  9. Tornado Relief 2011 • Additional $135,000 raised for tornado relief • Tornado Relief given to UAB employees and students - $127,588 in direct financial assistance to 147 employees & students • UAB Tornado Relief Forgivable Loan Program • Partner in awarding over $50,000 in grants & loans to UAB employees, students and other tornado survivors with unmet needs • The UAB Benevolent Fund continues to help employees with needs stemming from the tornadoes and represents UAB on the Central Alabama Long Term Tornado Relief Committee

  10. 2012 Campaign • UAB Goal: $1.924 million • UAB Medicine Goal • $741,000 • Entity Goal: 6% Increase • Campaign Duration: April

  11. Results so far…

  12. UAB Hospital Jill Stewart Suzanne Miller Lee Hammonds Highlands Antonio Bell De Ann Duncan Rita Smith Doreni Fleming Rachel Saladin VIVA Maria DePiano Arrington Health System Lynn Watson Christie Beasley Brown Jeanetta Keller Lisa Saia Dawn Williams HSF Betty Franks Denise Dean CEH Debbie Hill Benevolent Fund Lisa Higginbotham UAB Medicine Benevolent Fund Committee

  13. Fundraising Initiatives • Chili Cook Off - March 8th • West Pavilion Atrium and Highlands • T-shirt and ticket sales • UAB Medicine Leadership Breakfast - March 14th • Lisa Higginbotham – Benevolent Fund Manger • United Way Representatives • United Cerebral Palsy Representatives • Hosted by Dr. Ferniany • Physician Leadership Breakfast – March 30th • Clinical Chairs & Division Directors • Hosted by Dean Watts and Dr. Stagno • Entity Specific Events • Town Halls, Management Forum, LDI, Manager Meetings, Department Meetings

  14. Marketing/Publicity • Internal Communication • ONE • Chili Cook Off Promotion • CEO blog • “Benevolent Basics” • Reasons to give • Monday Mailing • E-news • Synopsis • Possible Q&A with Department Champion • Grapevine • Marketing • Digital Signage – Screensavers and TV displays • Posters

  15. You can support the Benevolent Fund by: • Your personal donation • Support entity champions coordinating the campaign • Identify and encourage departmental champions • Provide opportunities for all staff to learn about the Benevolent Fund - bring in a speaker • Talk about the campaign at regularly scheduled meetings and encourage employees to give • Use your voice and presence at campaign events to show support

  16. UAB Employee Wellness Building Bridges to a Healthy Workforce Lauren Whitt, PhD

  17. MISSION STATEMENT The mission of the University of Alabama at Birmingham Employee Wellness program is to cultivate, innovate, and nurture a collaborative approach for the individual and corporate health of our employees.

  18. UAB Employee Wellness

  19. March is National Nutrition Month • US Surgeon General, Dr. Regina Benjamin • Thursday, March 1 at 2:00 pm • UAB Hill Center Alumni Auditorium • Farm Stand Spring Market Opens March 5th • Mondays at Highlands Hospital from 2-3:30pm • Tuesdays at TKC from 9-2pm • Wednesdays at West Pavilion from 10-2pm • Look for a Nutrition Event Tuesday March 27th February was National Heart Month with over 2,170 participating in Heart and Vascular Services and Employee Wellness events.

  20. Did you know about these resources? • Beat the Pack Tobacco Cessation Class Tuesdays in March at 10:15am, Lister Hill Library • UAB Resource Center Employee Assistance Program offers 12 free counseling sessions per year • UAB EATRIGHT offers Employee Discounts on 12-week nutrition and weight management classes • UAB Eye Care Employee Discount for screenings, glasses, and contacts at www.uab.edu/eyecare • UAB Dentistry offers the full scope of oral healthcare services for UAB Employees www.dental.uab.edu For more information on health discounts and wellness programs visit www.uab.edu/wellness

  21. Interdepartmental Survey Jeanetta Keller, PhDCAO, UAB Health System

  22. “Patients may be touched by nearly 60 employees during an inpatient stay. It requires a total organizational effort to move the patient experience results significantly.” - Hardwiring Excellence (page 53)

  23. Departments that Don’t Measure Patient Experience? Interdepartmental Survey Tool • UAB Medicine decided to move forward with an Interdepartmental survey tool for departments that do not receive direct feedback from patients • The tool is designed to enhance leadership collaboration between departments that directly serve patients and their families, and departments that serve our internal customers or serve patients through support of another department

  24. Survey Process • First survey was sent to UAB Medicine leaders in April 2011 • 85 departments surveyed • 62% response rate with 491 leaders responding

  25. Survey Process • Second survey was sent in February • 104 departments surveyed including SOM departments for the first time • 62% response rate with 694 leaders responding • Overall score: • May 2011 – 4.29 • January 2012 – 4.50

  26. Survey Process • Survey will be conducted twice a year with the second one in July of this year • Rounding will be done on leaders who rated a department 3 or below • Action plans will be developed, approved and executed

  27. Improvements to the Process and Tool • Additional departments were surveyed • Descriptions of the departments were added • Print Button was added • Automated reporting • Phone numbers and a link to respondents were added for rounding on respondents

  28. Open for Questions

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