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WEBINAR Using PLM Technologies To Optimize Product Development. Nate Fleming, Analyst. May 25, 2017. Call in at 12:55 p.m. Eastern time. Agenda. Growth in PLM sector TechRadar ™ : understanding the PLM technology landscape Key takeaways. Agenda. Growth in PLM sector
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WEBINARUsing PLM Technologies To Optimize Product Development Nate Fleming, Analyst May 25, 2017. Call in at 12:55 p.m. Eastern time
Agenda • Growth in PLM sector • TechRadar™: understanding the PLM technology landscape • Key takeaways
Agenda • Growth in PLM sector • TechRadar™: understanding the PLM technology landscape • Key takeaways
PLM makes up significant piece of enterprise business process apps market in 2017 (USB) Governance, risk, and compliance Supply chain management Electronic design automation Manufacturing resource management Customer relationship management Payment and payment risk management ePurchasing Financial management systems Commerce servers Call center/ contact center systems Other process applications Product lifecycle management Human resources management
PLM has long been considered a dirty word in product development orgs • Too expensive • Unwieldy to implement and difficult to update • Hard to use which hampered adoption in the org • Difficult to integrate with upstream and downstream systems • Business value wasn’t defined
Contributors to growth in PLM • Digital transformation initiatives • IoT implementations • Outdated recipe management implementations in process manufacturing verticals • Democratization of product development software • The age of the customer requires customer-centric product development • Maturity in PLM software market
Schneider Electric uses PLM to enable the IoT “At Schneider, we’re working on making all of our millions of products IoT-connected. So, they’re actively pulling data from the field. Once you have that view, displaying on visualization system and tying with CAD, amazing things can happen. Now, you design the system based on physical data in the field. And, we can use predictive analytics to improve service to products. We’re using the latest from PTC Windchill to do this. PLM gives us a full end-to-end point of view.” — CTO, Schneider Electric
Contributors to growth in PLM • Digital transformation initiatives • IoT implementations • Outdated recipe management implementations in process manufacturing verticals • Democratization of product development software • The age of the customer requires customer-centric product development • Maturity in PLM software market
Agenda • Growth in PLM sector • TechRadar™: understanding the PLM technology landscape • Key takeaways
Defining the Forrester TechRadar™ • Helps clients make smarter technology planning decisions • Data collection methodology • Report structure and technology selection
The TechRadar™ graphic Source: TechRadar™: Product Lifecycle Management, Q1 2017 Forrester report
Selecting the 19 TechRadar categories • Technologies paramount to legacy PLM solutions • Technologies or categories shifting PLM’s use in the field • Adjacent business technology functionality being offered via PLM
Creation phase: early emerging technologies • Augmented reality Source: TechRadar™: Product Lifecycle Management, Q1 2017 Forrester report
Creation phase: augmented reality • Defining AR • Cost is high, but business value anticipated down the road • Use cases from factory floor to marketing department Source: TechRadar™: Product Lifecycle Management, Q1 2017 Forrester report
Survival phase: emerging PLM features • Collaboration and social • Mobility • Out-of-the-box flexibility • Role-based applications • SaaS PLM • Simulation • Single-tenant cloud Source: TechRadar™: Product Lifecycle Management, Q1 2017 Forrester report
Survival phase: simulation • Significant success and business value • IoT and product prototypes • Requires a healthy data organization Source: “TechRadar™: Product Lifecycle Management, Q1 2017” Forrester report
Survival phase: SaaS PLM • Hugely important for PLM industry moving forward • Democratizing product development • Security remains a concern • Shift to SaaS will represent cultural shifts in the product org Source: TechRadar™: Product Lifecycle Management, Q1 2017 Forrester report
PLM makes up significant piece of enterprise business process apps market in 2017 Governance, risk, and compliance Supply chain management Electronic design automation Manufacturing resource management Customer relationship management Payment and payment risk management ePurchasing Financial management systems Commerce servers Call center/ contact center systems ?? Other process applications Product lifecycle management Human resources management
Survival phase: role-based applications • Key in opening up the product organization • Innovation and collaboration opportunities • Market demands and focus from vendors will accelerate this category Source: TechRadar™: Product Lifecycle Management, Q1 2017 Forrester report
Survival phase: mobility • Accelerates time to market • Especially important in customization and on site narratives • Customer expectations not there yet around mobility and PLM Source: TechRadar™: Product Lifecycle Management, Q1 2017 Forrester report
Survival phase: flexibility • Anticipating PLM user needs and building into functionality • Avoiding customization of hard code • Accelerates implementation time and drops price Source: TechRadar™: Product Lifecycle Management, Q1 2017 Forrester report
Survival phase: collaboration and social • Enable collaboration on product design and product development • Key theme in digital transformation initiatives being catalyzed in product org Source: TechRadar™: Product Lifecycle Management, Q1 2017 Forrester report
Survival phase: single-tenant cloud • First step for enterprises wary of multi tenant deployments • Silences the security question • Doesn’t reduce price like SaaS can Source: TechRadar™: Product Lifecycle Management, Q1 2017 Forrester report
Growth phase • Analytics and data visualization • Bill of materials (BOM) management • Compliance and quality management • Configuration management • Innovation management • Integratability • Open source PLM • Vertical-specific PLM Source: TechRadar™: Product Lifecycle Management, Q1 2017 Forrester report
Growth phase: integratability • Long a struggle for PLM vendors • Key to creating a digital thread • High business value and core to PLM’s viability as a software solution Source: TechRadar™: Product Lifecycle Management, Q1 2017 Forrester report
Growth phase: open source PLM • Free access to baseline functionality, option to buy enterprise licenses • The power of crowdsourcing • Strong growth for vendors in this market Source: TechRadar™: Product Lifecycle Management, Q1 2017 Forrester report
Growth phase: vertical-specific PLM • New verticals discover PLM value • Retailers make inventory management more agile • Process manufacturers often seek help with PLM implementations or updates Source: TechRadar™: Product Lifecycle Management, Q1 2017 Forrester report
Growth phase: compliance and quality • Key need for PLM buyers • Vendors build out functionality based on geographic and industry requirements Source: TechRadar™: Product Lifecycle Management, Q1 2017 Forrester report
Growth phase: analytics and data visualization • Key for maximizing efficiency and time to market • Applies to several different technologies within PLM • Digital thread again emerges as a need Source: TechRadar™: Product Lifecycle Management, Q1 2017 Forrester report
Growth phase: configuration management • Key to customization trend that’s pervasive in manufacturing • Enables improved efficiency and component sourcing • Core demand from PLM customers Source: TechRadar™: Product Lifecycle Management, Q1 2017 Forrester report
Growth phase: BOM management • Need reinforced by increasingly complex products • The system of record for the product org • Automation reduces errors and improves efficiency Source: TechRadar™: Product Lifecycle Management, Q1 2017 Forrester report
Growth phase: innovation management • Helps crowd source and analyze ideation process • Often seek to reduce the number of ideas and maximize value • Common question from Forrester clients Source: TechRadar™: Product Lifecycle Management, Q1 2017 Forrester report
Equilibrium • Design software • Project portfolio management (PPM) • Product data management (PDM) Source: TechRadar™: Product Lifecycle Management, Q1 2017 Forrester report
Equilibrium phase: product data management (PDM) • Foundational PLM technology • Security is still king • Single source of truth • Consistency and healthy product data management can still be a struggle Source: TechRadar™: Product Lifecycle Management, Q1 2017 Forrester report
Equilibrium phase: design software • Core adjacent technology to PLM and PDM • Integration with 3rd party PDM still a challenge • Generative and analytics driven design provide innovation • SaaS CAD is emerging Source: TechRadar™: Product Lifecycle Management, Q1 2017 Forrester report
Equilibrium phase: portfolio management • Better embedded in PLM or separate? • Shifts to Digital and IoT create demand for product management help • Tool that can connect executives to the product dev org, data, and processes Source: TechRadar™: Product Lifecycle Management, Q1 2017 Forrester report
Agenda • Growth in PLM sector • TechRadar™: understanding the PLM technology landscape • Key takeaways
TechRadar: PLM takeaways • Use design thinking and agile implementations to work through PLM functionality. • Solidify PDM capability and digital thread to create added value from PLM. • Consider integration potential with current systems. • Consider the value that an open approach to PLM and overall product development culture can deliver. • For some functionality, assess adjacent product development software vendors. • IoT places foreign demands on traditional product organizations. • PLM becomes competitive advantage in non-traditional PLM verticals.
Nate Fleming report plan 2017 • May, 2017: Vertical Needs Set Course for Digital Product Transformations and Strategies • July, 2017: Vendor Landscape: Product Lifecycle Management (PLM) Solutions • August, 2017: Skilling The Product Development Organization For Digital • January, 2018: The Forrester Wave™: Product Lifecycle Management
Nate Fleming +1 617-613-6057 nfleming@forrester.com