Welcome to The Arbiter: Online Officiating Management Tutorial

1. Welcome to this tutorial on using The Arbiter. Although you will be going online, understand that Arbiter doesn’t assign games – we assign the games. What Arbiter does is record your assignments and automatically notify you of schedule changes. • Feel free to play around with the program – it is very forgiving. If you have any questions or problems, give us a call: • Sharon Deplitch – 703-455-2831 • Judith Newman – 703-293-9059 • Even if you used Arbiter last spring, it will be helpful for you to run through the tutorial – especially the section on Blocking Dates. www.TheArbiter.net Officiating Management Software Welcome to this tutorial on using The Arbiter. Although you will be going online, understand that Arbiter doesn’t assign the games – we assign the games. What Arbiter does is record your assignments and automatically notify you of schedule changes. Feel free to play around with the program – it is very forgiving. If you have any questions or problems, give us a call: Miles Kara – 703 743-2217 Office; 540 729-1086 Cellular Dave Dunlap – 202 502-8526 Office; 703 255-9410 Home Bill Everett – 1-804 897-0419 Office; 1-804 647-4471 Cellular Even if you used Arbiter last spring, it will be helpful for you to run through the tutorial – especially the section on Blocking Dates.

2. www.thearbiter.net • Logging on • Setting-up Your Account • Blocking Dates • Accepting Assignments • The tutorial will cover the four aspects of the program listed above. • We will start with logging on: • Your welcome email • Log on to www.thearbiter.net • Review the terms of agreement • Set up your password

3. You will get a welcome email from Arbiter like the one below. • It gives you directions on how to log on and change your password. • Follow the directions on the “Welcome” email to get into the program. • Occasionally an official will encounter a problem logging on because the computer s/he is using is set for high security and will not accept “cookies”. We have a fix for that – just call or email and we’ll walk you through it. . WELCOME TO THE ARBITER.NET This email will explain the information needed to help you get started. - How do I Sign In? - What should I do first? - Where can I get further help? How do I sign in? To sign into the Arbiter .NET: -- Navigate to https://www.thearbiter.net/Shared/SignIn/SignIn.aspx using your internet browser. -- Enter your sign in information as listed below: - User Name: (email address you provided on your Availability Sheet) - Password: (your last name—lower case) NOTE: The first time you sign in you must accept the Terms and Conditions, as well as change your password. What should I do first? Once you are signed in the system, you may want to do the following: - If allowed by your assigner, block dates when you can't work. Your assigner might also have some other blocking options available to you. Just remember that as you add more blocks, you may be assigned to fewer games. - Mark yourself as Ready to be Assigned by clicking the check box located on the bottom left corner your start page. If you don't have this checked, your assigner might not assign you to any games. Once you click this check box, an icon will appear on your start page that allows you to view your game schedule My Assigner" link. Where can I get further help? If you need further assistance, please email jklopasign@aol.com or kojaksoccerref@comcast.net nor. Additional contact information from Jeff Klop is available if you sign in and click the " WELCOME TO THEARBITER.NET Sincerely,The Arbiter .NET Team

4. This is the first screen you see (before signing in). Click on ‘Sign In’ to proceed.

5. Now you are ready to sign in to Arbiter Use the e-mail address provided on your Availability Sheet – you can change it later if you want to. Each official MUST have his/her own email address. Addresses cannot be shared. If there is more than one official in the family and your email program does not allow multiple accounts, you can get a free Hotmail account.You should use an email address accessible to you seven days a week. Your initial password is your last name; you will change it later. If in the future you forget your password, click on “Forgot Password?” and it will be mailed to you. Your computer will remember your password if you select “Remember my sign in information on this computer”. Watch out, don’t do this on a public or shared computer!Click on “Sign In.”

6. Accept or Decline the “Terms and Conditions”. Call us if you have any question regarding them. Arbiter is very security conscious and can accommodate your security needs.

7. Changing Your Password • The first time you log onto www.thearbiter.net you must change your password from the default password. • When changing your password, please consider using numbers and characters – i.e. C4n4d4. • Passwords are case sensitive – all capitals or all small letters makes more sense than a mixture. • Click on “Change,” then clock on “Ok” on the confirmation screen.

8. If this is your first time in Arbiter, you will see all groups with whom you have registered that particular email address. Click on “Accept” for CSOA 102608 for CSOA Click “Accept.” to join CSOA • If you are in other Arbiter groups, you already know how to join our group.

9. You have successfully joined our organizations. Click under “Sign in” to get to the Start Page.

10. The “Start Page” is the home base for all operations inside of TheArbiter.net. You can always return to this page by clicking on “Start Page” (not shown on slide) in the upper left corner of every page. -- Watch the Start Page for important announcements!

11. www.thearbiter.net • Logging on • Setting-up Your Account • Blocking Dates • Accepting Assignments • In this section you will set up your account:: • Edit your personal information • Add and edit phone numbers • Edit your referee information

12. To begin setting up your account, click on “Information.” • IMPORTANT: From now on, you can be responsible for keeping your own user information up-to-date. • Please don’t forget Arbiter when phone numbers and emails change so we can stay in touch. • On the next screen, you will update your information.

13. Enter your first name as your given name and in parentheses the name you want to be called by. • For example, Richard (Rick) or Richard (Rich) or Robert (Robby). • IMPORTANT: From now on, you are responsible for keeping your own user information up-to-date. • Please don’t forget Arbiter when phone numbers and emails change so we can stay in touch. • On the next screen you will edit your phone information. Click on “Phones.

14. SETTING PHONE NUMBERS • Click “Pencil” to edit and “Trash” to remove an entry • Click “Arrow” to move an entry • Click “+” to add a number. Use the pull down to designate type • If you don’t want your number to appear on assignement sheets, uncheck the “Printable” block. • When you’ve made the changes, click the checkmark on the left to save the changes • Click “Exit” (“Done” on this slide) . On the “Update my Information” page, click “Save.”

15. www.thearbiter.net • Logging on • Setting-up Your Account • Blocking Availability • Accepting assignments • In this next section you will ‘BLOCK” you availability. • Arbiter assumes you are available for assignments UNLESS you block availability. • Arbiter allows you to: • Block an entire day or part of a day. • Automatically block yourself while your team is playing. • Review your blocked dates • You can change your availability any time you need to – sudden business trip, rescheduled game, anniversary you forgot – unless you have a game assigned at the time you want to block – in which case you have to call us. • Get to blocking dates from your Start Page. Click on “CALENDAR.”

16. To block an entire day, click on “Block All Day” in upper left. -- Select the month you want on the righthand side above the calendar. -- On the calendar, click on the date you want to block. -- The date will turn red. You are now blocked all day. To block part of a day, click on “Block Part Day” in upper left. -- In the “Time Range” section, select the start and end time you want to block. -- On the calendar, click on the date you want to block. -- The date will turn orange. You are now blocked for part of the day.

17. To block the same day or same times all season: • To block same day all season, Click “Block All Day” (upper left) In the Date Range section (upper right), enter the beginning date and ending date for the season. Type in the date or use the calendar to click on the dates, then click on the day of the week you want to block. Click “Apply.” • To block part of the day all season, Click “Block Part Day” (upper left). In the Time Range section, select the start and end time you want to block. In the Date Range” section (upper right), enter the beginning date and ending date for the season. Type in the date or use the calendar to click on the dates, then click on the day of the week you want to block. Click “Apply.”

18. Blocking Your Availability When Your Team is Playing • In Arbiter, identifying yourself to a team and its schedule is called “attaching.” • “Attaching” will automatically exclude you from being considered for assignments whenever the team plays in Virginia or DC. (Arbiter has no visibility of games played in Maryland.) • From the Start Page, click on “Attach” on the left side under “Schedule.” • On the “Add Attachments” screen: • Click on “Level” and select appropriate age and division • Click on “Team” and select the team. • If you DO wish to be considered for assignments during a blocked attached date, contact us.

19. To print your bllocks: • From the Start Page, click on “Summary” under “Blocks.” • Select the format that you would like and press “Print”. The document will appear in a separate window that can sent to your printer. • Select “Exit” (“Done” on this page) to return to the Start Page.

20. www.thearbiter.net • Logging on • Setting-up Your Account • Blocking Dates • Accepting Assignments In this section you will: • Enable your account to receive assignments. • Accept and decline assignments • Review your schedule

21. When you finish updating your personal information, return to the Start Page. • IMPORTANT. Look under Settings. Make sure the box “Ready” is checked. If it is not checked, check it. • Once this block is checked, you are “activated” and we are ready to start discussing assignments with you. • You will now have the ability to fully access your schedule and block and unblock your availability.

22. When we assign games, Arbiter sends an email – not with the assignments but with a notice for you to check with Arbiter because there is something new. • Arbiter also sends you an email with a notice that there is a change to your games and you need to check your account. • Your new or changed game will look like this slide: • You need to accept or decline the assignments. If you fail to do this by the prescribed date, you are not assigned to the games. • If you have any questions or concerns about the assignments, call us – we are always available to talk. • If you have sent us an Availability Sheet and we have made assignments based on that information, which you then decline, we would appreciate a call or email explaining why these games are not suitable.

23. Be sure to click “Submit” when you are done. • If you click “Done” instead, you will return to the previous screen with no changes to your schedule! • Once you click “Submit” you can no longer edit the status of any game that you accept or decline. • After you press “Submit,” you must contact the assignor to change the status of any game that you have accepted or declined. • When you click “Submit,” the accepted games displays the date it was accepted

24. Look at the “Notes.” icon: • If the “Notes” icon is Green, there is a note from us about the game, i.e. assessment game, special game, etc. • If the “Notes” icon is red then there is no note. • You may also write a note to us – however, email or telephone is a more efficient way to get our attention, considering the hundreds of games we are dealing with.

25. TO PRINT A COPY OF YOUR SCHEDULE • From the Start Page, click on “Schedule.” • On the Schedule page, under Reports, click on “Schedule.” (Note: Your Arbiter screen will look a little different than this slide)

26. On the “Print Schedule” screen, select the Date Range that covers the period you want to print and select the format. • Note: The Adobe Acrobat format looks pretty but often cannot be word-processed or manipulated in a spreadsheet.. • Press “Print”. As before, your schedule will appear in a separate window that can be sent to your printer. • Your printed schedule will show the names of other officials who have accepted their assignments

27. www.TheArbiter.net • Officiating Management Software • As we said at the beginning, play around with the program—it’s fairly forgiving. • After all, it has been designed for use by sports officials. • But if you need help, it’s just a phone call away: • Jeff Klop – 703 669-8680 Office; 703 930-6650 Cellular • Dave Dunlap – 202 502-8526 Office; 703 255-9410 Home • Bill Everett – 1-804 897-0419 Office; 1-804 647-4471 Cellular • And all (constructive) comments are welcome. • Thanks, • CSOA