Job Description for Field Operations Management Staffing

1. Job Description for Field Operations Management Staffing Anna Reponen Anh Luong

2. Agenda • Organizational structure • Job description for • National directors • Marketing Managers • Planning and Building Managers • Outsourcing Managers • Financial Managers • In-house councils • Human Resource Managers

3. Organizational structure HQ London HQ Finland National Director Finland National Director Russia National Director Baltic Marketing Outsourcing Planning and Building In-house council Finance Human Resource

4. Job description for National Directors

5. Job title: National director Job description • Job Analyst: Anna Reponen • Date Analyzed: 10 June 2005 • Report to: CEO in HQ Finland • Date verified: 12 June 2005

6. Job duties and responsibilities • Overall responsibility of country operations • Plan, develop, organize, supervise • Co-operate with central office • Send reports • Evaluations of national department • Provide analysis of the market (competitive situation, trends) • Implement objectives and policies provided by the HQ • Supervise facility managers • Create and manage public relations • Government, investors, general public • Social responsibility • Represent BPC in public events • Community activities

7. Job qualifications and specifications • Masters Degree • Broad understanding of business processes • International education • Working experience • Experience from similar field • Ability to handle large complex • Knowledge about the market • Relations with the government • Fluent English and local language • High ethics • Good personal reputation • Representative of the whole company

8. Job description for Marketing Managers

9. Job title: Marketing Manager • Job description • Department: Marketing and sales • Job Analyst: Anna Reponen • Date Analyzed: 10 June 2005 • Report to: National director • Date verified: 12 June 2005

10. Job duties and responsibilities • Support facility managers and assist national director • Design local marketing strategy and campaigns • Support implementation of marketing strategy • Completion of market survey • Customer satisfaction

11. Job qualifications and specifications • University degree in marketing • Customer service and marketing experience • Experience managing people and multiple priorities • Effective communication and interpersonal skills • Ability to use most common computer programs • Ability to manage large projects • Knowledge about the local market

12. Job description for Planning and Building Managers

13. Job title: Planning and Building Manager • Department: Planning and building • Job Analyst: Anna Reponen • Date Analyzed: 10 June 2005 • Report to: National director • Date verified: 12 June 2005

14. Job duties and responsibilities • Define potential areas for new facilities • Support facility managers • Negotiate with local administrative body • Construction licenses • Plan building processes • Supervise building processes • Find contractors for building and planning • Planning of heating, plumbing, ventilation and electrical installation • Configuration • Architecture • Actual construction work • Prepare contracts • Implement expansion of facilities

15. Job qualifications and specifications • Construction engineering degree • Minimum few years experience of working with large construction processes • Expert in construction • Fluent English and local language • Ability to use most common computer programs

16. Job description for Outsourcing managers

17. Job title: Outsourcing manager Job description • Department: Outsourcing • Job Analyst: Anh Luong • Date Analyzed: 10 June 2005 • Report to: National director • Date verified: 12 June 2005

18. Job duties and responsibilities • Implement operational plans • Manage business negotiations for cost, service, processes, and contracts. • Analyze budgets across multiple vendors • Establish contacts with different companies • Prepare contracts • Develop and manage Partner relationships • Monitor, measure, and continuously improve business performance goals for Outsourcing Department through tracking and reporting of performance metrics and externally benchmarking performance. • Manage crises • Work with facility manager to solve problems

19. Job qualifications and specifications • A Bachelor's Degree in Business, Supply Chain, Procurement, Operations, or equivalent experience. • Must have at least 2 years previous outsourcing experience • highly self-motivated • Effectively and easily communicates with individuals at all organizational levels • Openly and actively listens to others, clarifying information when necessary • Provides accurate and well-organized verbal and written information • Pursues creative solutions • Recognizes inefficient or ineffective processes, and offers alternative solutions • Recognizes others for successful ideas

20. Job description for Financial managers

21. Job title: Financial manager Job description • Department: Financial • Job Analyst: Anh Luong • Date Analyzed: 10 June 2005 • Report to: National director • Date verified: 12 June 2005

22. Job duties and responsibilities • Review and approve invoices for submission to accounts payable • Review monthly financial reports, investigate unusual items, research and reclass as appropriate • Create budgets for staff expenses such as messengers, supplies, telephone usage, etc. • Work with national director to develop operating expense budgets • Work with facility manager to solve problems

23. Job qualifications and specifications • Five to ten years financial experience • Strong analytical skills and knowledge of accounting • Strong excel/spreadsheet skills • Ability to manage multiple projects at a time • MBA/CPA a plus Effectively and easily communicates with individuals at all organizational levels • Openly and actively listens to others, clarifying information when necessary • Provides accurate and well-organized verbal and written information • Pursues creative solutions • Recognizes inefficient or ineffective processes, and offers alternative solutions • Recognizes others for successful ideas

24. Job description for In-house Counsels

25. Job title: In-house council Job description • Department: In-house legal department • Job Analyst: Anh Luong • Date Analyzed: 10 June 2005 • Report to: National director • Date verified: 12 June 2005

26. Job duties and responsibilities • Provide legal guidance in connection with the development and structuring of investment strategies and complex transactions. • Advise internal clients (investment and operational leaders) on a broad array of sophisticated financial transactions - equity investments, debt acquisitions, derivatives and other strategic transactions. • Provide counsel on the on-going development and implementation of world-class compliance, risk and legal policies for the business.

27. Job qualifications and specifications • Minimum of 5+ years of successful tenure with a recognized law firm is essential. • Detailed understanding of securities laws, derivatives and structured investments/transactions demonstrated through prior employment. • Demonstrated ability to work effectively under pressure in a rapidly changing environment • Strong negotiation, analytical and organizational skills are essential. • Effectively and easily communicates with individuals at all organizational levels • Openly and actively listens to others, clarifying information when necessary • Provides accurate and well-organized verbal and written information • Pursues creative solutions • Recognizes inefficient or ineffective processes, and offers alternative solutions • Recognizes others for successful ideas

28. Job description for Human Resource Managers

29. Job title: Human Resource Manager Job description • Department: Human resource • Job Analysts: Anh Luong & Anna Reponen • Date Analyzed: 14 June 2005 • Report to: National director • Date verified: 15 June 2005

30. Job duties and responsibilities • Reports to the National Director • Provides guidance and consultation to management in all aspects of the recruitment, selection, and compensation process • Organize training for the facility managers and the assistants • Develops and implements human resources strategies, programs, and initiatives • Develop reporting procedures • Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes. • Conduct exit interviews to identify reasons for employee turnover.

31. Job qualifications and specifications • Bachelor’s degree • 3 years related experience • Skills to re-engineer operations and procedures • Ability to supervise and train employees • Knowledge and understanding of state employment and labor laws, regulations, procedures, and standards • Understanding operations of labor unions • Ability in motivating, developing, and directing people as they work, identifying the best people for the job.