1 / 14

IS Web Presence - update

IS Web Presence - update. Simon Marsden / Martin Morrey. The Objective. Making sure our users understand and get the best from our services Explain the organisation Promotion - tell the world what a great job we do Exemplar for others to follow Assist & enhance work of IS staff ‘Levi 501s’.

stesha
Download Presentation

IS Web Presence - update

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. IS Web Presence - update Simon Marsden / Martin Morrey

  2. The Objective • Making sure our users understand and get the best from our services • Explain the organisation • Promotion - tell the world what a great job we do • Exemplar for others to follow • Assist & enhance work of IS staff ‘Levi 501s’

  3. The Plan

  4. Champions • Irene McGowan - LUSD • Jim Sheach - ITI • Simon Bains - L&C • Bryan MacGregor - ITUS • Liam McDowell - Apps • Nick Stroud - Business Support Unit • Robin Rice - Edina and Data Library • Graeme Pow – DCC

  5. The Web Editors

  6. Research • Google Analytics • Feedback form • Task survey

  7. Task Survey

  8. Priorities - Content • Staff contact information, inc services like Helpdesk • Opening hours info (including term dates) • Locations and maps • VPN installation and access instructions • Wireless-network access info • News and Events • Library catalogue support information • Library service - “Ask a Question”/“Ask a Librarian”/“Electronic Enquiries” • WebCT Support Information (particularly for tutors) • Guide to past exam papers

  9. Priorities - Quick Links

  10. Priorities - Widgets • Training course catalogue and booking system • Exam paper search • Service status alert • Get Satisfaction • http://getsatisfaction.com

  11. Information Architecture v1.0

  12. IA V1.0 – Unit structure

  13. IA V1.0 – Service Catalogue

  14. Q&A • https://www.wiki.ed.ac.uk/display/insite/IS+Web+Group

More Related