720 likes | 787 Views
2011 was the year in which 'power to the people' became real. Arab spring, London riots and occupy wall street are just a few examples where we have seen the power of people.<br>This market trend has a big impact on companies. Most companies see this evolution as a danger. I believe that leveraging the power of the people in a positive way is a great opportunity.<br>Until now, managers have treated consumers in a too opportunistic way. The challenge is to really open up and collaborate with them in a structural way.<br>This presentation offers you a vision and a framework to leverage the power of the people in a truly positive and open way.
E N D
Before we start…time for a personal dream… @steven_insites steven@insites.eu
What is typical for December? @steven_insites steven@insites.eu
@steven_insites steven@insites.eu
@steven_insites steven@insites.eu
Thank you for helping me with my dream. @steven_insites steven@insites.eu
Did you see it? @steven_insites steven@insites.eu
Power to the peopleina positive and a negative way. @steven_insites steven@insites.eu
‘If they can bring the Egyptian government down in six weeks, they can bring us down in nanoseconds.’ Paul Polman, CEO Unilever @steven_insites steven@insites.eu
Fear versus Guts @steven_insites steven@insites.eu
Consumerspositive or negative? @steven_insites steven@insites.eu
>80% is positive @steven_insites steven@insites.eu
Companies experience the impact. @steven_insites steven@insites.eu
Until now, we only used the first dimension of their power. @steven_insites steven@insites.eu
First dimension: use people to build reach. @steven_insites steven@insites.eu
We have seen amazing waysto create additional reach through people engagement. @steven_insites steven@insites.eu
Second dimension: Co-creation @steven_insites steven@insites.eu
Again,we have seen great cases ofco-creation with consumers. @steven_insites steven@insites.eu
By the way, whowill win? @steven_insites steven@insites.eu
@steven_insites steven@insites.eu
Even co-creation that impacts the brand identity of global brands. @steven_insites steven@insites.eu
@steven_insites steven@insites.eu
Co-creation is often too opportunistic.
@steven_insites steven@insites.eu
@steven_insites steven@insites.eu
Let’s take it one step further @steven_insites steven@insites.eu
From Co-Creationto Collaboration @steven_insites steven@insites.eu
Customers are more loyal to a brand than managers? Agreeordisagree? Customers Managers @steven_insites steven@insites.eu
@steven_insites steven@insites.eu
Knowing this, outsource management responsibilities to customers.
Outsourcepurchasingto fans. @steven_insites steven@insites.eu
Danone outsourced a pitch to brand fans. @steven_insites steven@insites.eu
@steven_insites steven@insites.eu
@steven_insites steven@insites.eu
@steven_insites steven@insites.eu
Let’s take it one step further @steven_insites steven@insites.eu