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Social Media for HE Libraries. Alison Scanlon, Elen Wyn Davies and Alison Harding. Session Disclaimer. We aren’t social media experts!!! But we. Social Media. Our (work) social media journey. 2009 “I don’t see the point in this for libraries?” “I don’t really have time for this”
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Social Media for HE Libraries Alison Scanlon, Elen Wyn Davies and Alison Harding
Session Disclaimer We aren’t social media experts!!! But we... Social Media
Our (work) social media journey 2009 • “I don’t see the point in this for libraries?” • “I don’t really have time for this” • “It’s not really part of my job is it...” 2012 • Integral part of my day to day job • Communication and networking • Getting feedback
Activity: Split into groups and describe the main reasons why you decided to use/would like to use/don’t use social media tools for your library? “because everyone else is using them!” “Promoting our new books and resources to users who may not come into our library” “To get feedback on our services from our customers”
Top tip: Think about what you want to do, then think about which social media tool(s) will help you achieve that. ?
Another Top tip: Think about how you’regoing to use the social media tool. • Just for pushing out information, promoting events and new resources. • As an additional enquiry point to answer questions • As a place to gather feedback on services
Another Top tip: how your users think Think about how you’regoing to use the social media tool. • Just for pushing out information, promoting events and new resources. • As an additional enquiry point to answer questions • As a place to gather feedback on services
Last Top tip: Think about who is going to look after your social media tools. “that’ll be Bob’s job – he looks after that sort of stuff” ...but what’ll happen when Bob isn’t in work or gets a new job?
Where do we go from here? • Go on a Social Media Course • Do a social media audit • Think about writing an internal social media policy for your department. • Crosby, C. (2010) Effective blogging for libraries. New York: Neal-Schuman.
Final thoughts - Always think of the purpose before the tools • Why • What • Who • When
Alison Scanlon Swansea Metropolitan Universityalison.scanlon@smu.ac.uk @alisonscanlon Elen Wyn Davies Swansea University e.w.davies@swansea.ac.uk @Benfelen Alison Harding University of Wales, Trinity Saint David (Carmarthen campus) a.harding@tsd.ac.uk @AlyRuth